Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"thanks to mailwasher I can keep my mail free of spam, and it has been a great help for my work, it allows me to read all my emails safely."
"The way it learns what you mark as spam and junk, saves you a lot of time by automatically removing next time."
"MailWasher is installed on all our computers and smartphones and easily filters every email with intelligent SPAM blocking tools at the email server level."
Cons
"I don’t have any complaints about this software except for the price. It would have been more attractive if they were to lower the monthly fee, but other than that, everything works perfectly."
"The initial setup and learning. But that's expected, so not much to say that we don't like about it."
"Some of the initial learning can be a drag but I have learned that some software programs that take a bit of set up often tend to be the best ones I use as they are now tailored to how I like to work."
MailWasher Reviews
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September 2019

Adrian from QT-Pro Communications
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Absolutely indispensable!
I have been using Mailwasher since 1998 and could not do without it. Because all the mail you receive remains on your ISP's server until you have cleaned it of undesirables, it is impossible to infect your machine with a virus (unless you open read it in HTML view and click on a link within the mail). You cannot view attachments while mails are on the server either. It provides a level of security that I have never found in any other anti-spam solution.
Pros
It is 98% perfect and allows total flexibility in control of your mailbox. To be succinct, ISP spam filters often classify mails as spam when they are both legitimate and important. That can result in you not seeing them because they get sent to your spam folder or automatically deleted. Mailwasher leaves you to decide what is spam and what isn't. If you accidentally delete a mail, the restore option will allow you to retrieve it.
Cons
In the Pro category, I said that the program is 98% perfect. The 2% missing is due to the fact that on rare occasions an unwanted mail will slip through within the space of time you have cleaned the list and then downloaded the remainder. I cannot think of any way the programmer could solve this though as the timeframe is far too tight. Therefore, I mention the issue but would not see it as a reason not to use this program.
Reasons for Switching to MailWasher
Orange's own solution is far too aggressive tagging mails you really need as spam. For example, mails from my bank, the tax authorities, and even my own mother, were almost always tagged as spam.
November 2017
Sandy from Occupational Medicine
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
November 2017
An excellent and easy way to sort the wheat from the chaff!
Pros
I have been using MailWasher Pro for well over 10 years and it is invaluable to me. It is simple to use, reliable, and intelligently sorts the spam from the real email. I am able to label senders as friends or put them on a blacklist. I am also able to label domains as blacklisted. Another great feature of it is that one can leave emails on the server and access them from several different computers, only deleting them when all the emails have been downloaded to whichever computers you require them to be on. One can even do a quick reply or click on HTML links from within the MailWasher preview window for a quick task without having to download the email. Another feature I enjoy is that a quick click will show the complete email source including all headers that can be selected and copied to report to organizations like SpamCop, without having to download the risky email. Updates by Firetrust are frequent enough to keep up with current technology, and the company does not bother the user with frequent cosmetic updates. On the rare occasion that I have required technical support, Firetrust has been quick to respond, thorough, and has always quickly solved any problem I have encountered.
May 2018
Thileepan from Sakthimicro System
Company Size: 2-10 employees
Industry: Computer Hardware
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
May 2018
Easy to filter with waste and spam email with MailWasher
Filter spam from my important email
Pros
MailWasher hassle free emailing, our company have many domains and many email accounts, so manage very difficult, but MailWasher doing very easy, MailWasher recycle bin futures is most use full, and very secure spam tools technology, so automatically eliminate waste emails.
Cons
MailWasher work with mobile or desktop. spam tools have many type filters like " Blacklist, friends list, MailWasher spam advanced technology mark and delete spam email on server level so you will get only good ones on your mobile or desktop.
April 2018

Gerson from CorpBID
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
April 2018
Application that filters your mail intelligently
What better benefit than to keep your inbox clean and without any type of spam or junk mail, to make the task of checking something nice.
Pros
It is excellent to keep your mail clean and free from dirtty spam, it is very easy to start using it and as we use it becomes more accurate and effective that is why I call it smart, according to your use you will learn which email is spam and it gets better every day, has a list of friends and blacklist that improve even more its quality and work, it comes with a very good spam database that from the beginning will eliminate and filter much of the spam in your inbox.
Cons
It is difficult to find something to claim this application since everything does everything right, in principle it leaves spam in the inbox but as it is configured correctly it will begin to work better and better.
July 2018
Brian from Peachmorph
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
July 2018
Fantastic tool to filter junk and malware before reaching your email client!
Great ultility tool for filtering unwanted and junk emails. Also helps to REDUCE email volumes!
Pros
I have used this software for many years and I found it to be very useful in keeping out junk emails, unknown emails, malware emails and etc. It is a great 1st line of defence before my PC is infested with malware and harmful viruses. I use it on a daily basis, and I felt it is a must-have on our computers and mobile devices nowadays.
Cons
Nothing negative to comment for cons. The only minor hiccup is that the software can crash itself sometimes, and it would stop working. In that case, I usually close it and restart the software again.
October 2018

Daniel from Live Nation Entertainment
Company Size: 5,001-10,000 employees
Industry: Entertainment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
October 2018
A Software That Prevents Spam, Viruses and Fraudulent Attacks
Pros
I have been using MailWasher Pro for some time now, and I must say that this software has saved me from viruses, scams and fraudulent attacks. The software is pretty straightforward when it comes to its features which is to distinguish legitimate email from spam. There are other software out there who claim to do the same, but don’t provide the same accuracy as MailWasher Pro does. I also like that I can easily send a quick reply using the preview window. I think this is pretty sleek and smart for people who are always on the go like me.
Cons
I don’t have any complaints about this software except for the price. It would have been more attractive if they were to lower the monthly fee, but other than that, everything works perfectly.
January 2018

Tracey from Builderscrack.co.nz
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Easy as to get started, knows what to do right away - no trouble and bother
Pros
Everything. Pretty much its a set and forget process. Get going and then you can let it run and forget about it (within reason). I have had workmates and associates swear by this product by 15+ years and although the odd piece of mail may be flagged incorrectly, thats a rarity and something that would happen if you had a human previewing every piece of software.
Cons
Some of the initial learning can be a drag but I have learned that some software programs that take a bit of set up often tend to be the best ones I use as they are now tailored to how I like to work.
April 2018
Jhampiert from Instituto Universitario de Gerencia y TecnologÃa (IUGT)
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
April 2018
Used to manage my mailbox and filter spam emails
There is nothing worse than having spam messages in your mail tray, so with MailWasher I can control all my items and I can eliminate those that do not work for me. It is very easy to use and very fast.
Pros
It allows me to manage all my email accounts in one place and allows you to filter them to only see what I want in my inbox. With MailWasher I can preview all my emails before they reach my PC or mobile device, which allows me to read all my emails safely.
Cons
Sometimes it takes a while to synchronize all my trays from the email server, so, you have to be aware of the response time
January 2018

Tom from My Home Photographer
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Full-featured spam filtering that works, and is a pleasure to use.
Excellent Spam control and full-featured tools for custom filtering and action.
Pros
' Uses Recycle Bin methodology - provides a "restore" function in case good mail was caught in a spam rule. ' User-customized rules - right-click on an email or group of emails and instantly set them as a "good user", "good domain", or blacklist the user or domain. ' regular expression support - understands rules like "(bill|sue).com", etc. ' supports both POP3 and IMAP accounts ' well designed - easy to set up multiple accounts ' multi-user version available ' Lifetime licensing available ' Excellent technical support
November 2017
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
November 2017
Fast way to compact spam
Spam prevention
Pros
The way it learns what you mark as spam and junk, saves you a lot of time by automatically removing next time.
Cons
The initial setup and learning. But that's expected, so not much to say that we don't like about it.
December 2019
Brian from Chaplain Training Academy
Company Size: 2-10 employees
Industry: Professional Training & Coaching
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Essential SPAM filter for all email accounts!
Super easy to set up, use, and offers an effective privacy tool against spammers since they can’t tell if you’ve read your email in MailWasher.
Pros
MailWasher is installed on all our computers and smartphones and easily filters every email with intelligent SPAM blocking tools at the email server level.
Cons
Suggest a 30-day trial version of software for new users to test before purchasing the Pro version with a lifetime license.
Reasons for Choosing MailWasher
Lifetime license
July 2018

Ernic Jose from SIDOR
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
excellent software very easy to use and practice
Pros
thanks to mailwasher I can keep my mail free of spam, and it has been a great help for my work, it allows me to read all my emails safely.
Cons
I really do not find any disadvantage to this software allowed me to save time and especially very practical to use when it comes to filter unwanted emails
November 2017
Anonymous
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2017
Was an absolute breeze to set up, and, before I knew it no more spam!
A much cleaner inbox that now saves me time deleting mail I don't need! Lots of seconds add up easily :-)
Pros
Really simple to use, everything color coded so makes glimpsing at everything quick and easy. Far less spam now so can't complain. The fact my mail client doesn't even download them as it's all taken care of first is a big tick for me.
Cons
Occasionally it does let spam through, and, it occasionally marks things as spam which aren't, but, I guess I can't expect a perfect solution every time? Oh, and the price, however, I'm glad I bought it.
March 2018
David from University of Scranton
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
A great price for an easy to use product.
Pros
You don't even know its working. But isn't that the point? I have it handling all my spam and I don't even know I receive it.
August 2018

David from Self-employed
Company Size: 1 employee
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2018
Great Spam Washer for your Inbox
I used it for a year and found it helpful, but I was unable to afford extension past that one time.
Pros
Being able to see what your e-mail contains before you actually download/open it in your default e-mail client. You have important mail messages, and you do not want them lost in the spam scourge, and Mail Washer will prevent this from happening.
Cons
It requires payment and is not available as an extension for your other default e-mail client. Also having a subscription basis rather than a one-time payment is less desirable.
February 2018
Sarah from Datalink Solutions
Company Size: 1 employee
Industry: Computer Hardware
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
February 2018
Simple to use and does the job
As already mentioned
Pros
I like the way it's easy to use - and it learns as you use it. It saves me time - that's the main benefit.
Cons
I don't like the cost of the pro version. Nothing else I don't like - so have no more to write about it.
April 2018
Grace from Education management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
super strong filterer
Pros
cleaned out my inbox so nicely, getting rid of all unwanted and potentially harmful email easy to setup
Cons
pretty limited features on the free trial if thats what you're looking for, and price is high but well worth it
April 2018
Kenneth from Saxe & Associates, Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Functionality
5.0
April 2018
Does what it says
Pros
MailWasher was one of the several anti-SPAM filters we evaluated. MailWasher was easy to set and did an excellent job of removing a majority of the SPAM.
Cons
Really nothing to say as a CON. Setup was straightforward and simple. Others have commented there is no discount for NFP organizations.
December 2018
Stephanie from YWCA
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Cleans It Up
Easy way to get the junk out.
Pros
This software is AMAZING for getting rid of the inevitable junk that seems to somehow filters it's way to your inbox. Our email system has been hacked a few times and so the junk that got through became annoying, we started using this as well as upping our security and this seems to be doing the trick.
Cons
There is nothing that I like least about this software.