All Mapbox Reviews

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User Profile

Paul

Verified reviewer

Think Tanks, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Excellent non-profit support, ideal for quick map app development

Mapbox is my go-to source for building knowledge-driven map products usable by a broad and non-technical audience. The Community team ensures I have adequate support and resources to build them.

PROS

Community support from Mapbox is excellent. They care about good causes, non-profit work, and their official Community team makes a good faith effort to support them.Mapbox has what is probably the most functional and effective web basemap editor in Studio.Its documentation for app building is phenomenal, and its team makes strong efforts to keep it up to date, understandable, and usable for even non-developers. The API makes building single page applications, simple interactive dashboards and data visualizations a breeze. I wouldn't develop with any other tool.

CONS

Graceful degradation for smaller viewports needs more energy and development. End users demand some degree of functionality on their mobile devices - API provides options, but making maps work at even a base level can be very challenging.

Vendor Response

Thank you for your review! It is great to have you part of the Mapbox community.

Replied April 2023

User Profile

Raphael

Verified reviewer

Farming, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed March 2023

MapBox Delivers Cost-Effective Mapping Solutions, but Lacks in Support

PROS

MapBox is an exceptional mapping platform that has impressed me with its outstanding features and affordable pricing structure. Compared to its competitors, MapBox stands out with its highly competitive pricing, especially when using the SDKs. As a user of the Flutter SDK, I found the implementation process to be incredibly easy, which is a big advantage for developers.What I love most about MapBox is the user-friendly interface, which is perfect for product managers or anyone who needs to monitor the platform. The dashboard is simple, intuitive, and provides a wealth of data and insights that can be used to optimize mapping projects. With MapBox, I can easily monitor key metrics and make data-driven decisions to improve my project's performance.

CONS

The negative point of Mapbox is that if you have to use the Static Tiles API for example, the costs are quite prohibitive compared to the competitors, so this would be the only point of attention regarding the price.The big problem with Mapbox is the support, even if you are a big customer and you have a big monthly expense the support is very precarious and slow. It literally takes weeks or months to get the first response to your ticket. They don't make it clear that Support is "not included" and that to get faster service you need to purchase an extra support plan.The cheapest support plan costs 50 usd and this only guarantees you that the first response will be within 3 days. If you want some decent level of support you already need to move to a plan that costs 10% of your monthly spending and the minimum is 500 usd.Even so, the SLA is from 1 to 3 days, that is, you could be paying 500 usd to have a response only in 3 days, that doesn't seem reasonable to me.

Reason for choosing Mapbox

Best price and ease of implementation in Flutter

Vendor Response

Thank you for your review - we look forward to working with and learning from the growing the community of Flutter developers building with Mapbox.

Replied March 2023

Chris

Utilities, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2023

Worst map program I've ever used !!!

We were forced to use it by CRO Software. They swapped from Google Maps (which works 1000 times better) to Mapbox

PROS

Nothing at all....its the worst map program I have ever used.

CONS

Its slow loading. Missing most road numbers. Half the terrain doesn't show up.

Reasons for switching to Mapbox

Wasn't by choice, the CRO Software we use switched without asking anyone.

Vendor Response

Thank you for raising your concerns. It sounds like your software vendor might be having some implementation challenges in their switch to Mapbox. We will reach out to them to see if we can address these concerns.

Replied February 2023

Niv

Program Development, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Definately dominating the market - the best option for any tool that requires map features

I was looking for a solution to display routes, and maps with customized "borders" and data.My first option was Google maps, since in my mind they were the 'biggest' but when I found out about mapbox and their capabilities I realized I found the best solution.The price is fair compared to the competitors and they offer a free-tier so you can start implementing features and only start paying once you grow your usage.

PROS

It has a great documentation, easy to set up, a lot of examples are available and the UI is really good.

CONS

In some features there where missing options, customizations and in one time I had to contact the support to ask to implement a small option, but they eventually did it.

Reason for choosing Mapbox

For the same reasons listed above in the "Why did you make the switch?"

Reasons for switching to Mapbox

Few things made me make the switch from Google maps:1. The price - mapbox offers a free tier, so I only pay for high usage and not for small amount of usage.2. The UI - I love mapbox UI better3. The documentation & examples - Mapbox offers a great documentation with examples to get an easy start

Vendor Response

Thank you for your review, Niv! Very glad to hear about your positive experience - it's an honor to support developers like you.

Replied March 2023

User Profile

Tom

Verified reviewer

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Mapbox is a super powerful mapping solution, but may be too much for the average user

Overall, Mapbox is an amazing software that can complete basically any job needed. That said, for the average user just looking to do basic things, it can be hard to use.

PROS

Mapbox is fully customizable to a level I have never experienced before. Mapbox allows for custom maps that can include as much or as little as needed. For example, components that can be added include administrative boundaries, buildings, land and water, natural features, place labels, point of interests labels, road network, transit, and much more. Additionally, color pallets can be added for further customization. This full customization is truly amazing.

CONS

Mapbox can be rather complex to use for someone just starting out. There is a rather steep learning curve. The software is so powerful and complex that it can make things hard.

Reason for choosing Mapbox

Mapbox customization

Vendor Response

Thank you for your review! So glad to hear you've been trying out the map customization options.

Replied March 2023

Isaac

Architecture & Planning, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2023

Creation, customization, visualization and geospatial analysis of interactive maps with advanced tec

As an architecture student and intern at a construction company, my experience using Mapbox was very positive, since this platform offers the necessary tools for the creation of interactive maps that complement the construction projects and architectural planning of the construction company, and helps me to complete my autonomous tasks on roads. Overall, Mapbox was a valuable and highly effective tool to enhance my work as an intern and helped me develop my daily freelance tasks at university.

PROS

Without a doubt, what I liked most about this tool was its powerful set of APIs and SDKs, this allowed me to easily integrate interactive maps into web applications and for road design (autonomous tasks) for the university. In addition, something else that I liked a lot is its high-quality and precise geographic data, since this was essential to carry out analysis and make informed decisions about map development, more specifically about roads.

CONS

Perhaps the only problem that I found with this tool is its cost, in my case it did not affect me because my university provided me with the paid version, however for other users who do not have the money, certain important functions of this tool will be limited.

Vendor Response

Thank you very much for taking the time to share your experience and leave us a review, Isaac! We hope you'll continue to use your Mapbox skills.

Replied July 2023

User Profile

Francis Carolina

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

The most versatile geographic and cartographic management tool in the market.

PROS

What I like most about this tool is that it is in the cloud. You do not have to go through difficult installation processes like with similar products. It is easy to work, even if you are not from the GIS area or have another career not related to geography. I like the possibility of interaction that has the data on a map. It is perfect for presentations to multidisciplinary groups of people who do not know how to analyze a map, since the final products possess qualities that traditional digital maps do not possess. Mapbox has known how to evolve in the field of GIS, combining the ease and practicality of similar services such as google maps, with the precision and efficiency in editing and processing proprietary software data such as Argis. The best part is that it is open source.

CONS

It is a tool for online use, so when there are faults in the internet connection, obviously the quality of the mapbox service is limited. In addition, the tool has some free geoprocessing and upload functions to the cloud, but those of us working with GIS know that a map completed with its associated data base can weigh hundreds of MB, and that cloud storage space It is definitely not free and nothing affordable.

User Profile

Mohit

Verified reviewer

Leisure, Travel & Tourism, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

I love Mapbox

PROS

Map studio is bar far the best product out there

CONS

Some limits on how much data you can upload.

Vendor Response

Thank you for your review! Glad you're loving Mapbox Studio - we do too :)

Replied March 2023

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Works great

PROS

Easy integration with may free and commercial API services

CONS

Documentation can be hard to understand sometimes.

User Profile

Shane

Verified reviewer

Airlines/Aviation, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Mapbox for offline mobile app

Great support experience and the development process has been very solid.

PROS

Customizability and performance are top notch.

CONS

Offline with GL-JS is challenging but doable.

Reasons for switching to Mapbox

Customization and performance.

Ramses

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Better than Google maps api

Great experience overall. Cheap compared to Google. If you are building an application yourself, invest in this over Google.

PROS

Very inexpensive, especially compared to Google. Support is great too. Good luck talking to someone at Google if something does not work.

CONS

Not all third party application support this. Many do, but it could be a deal breaker if your already invested in something that does not directly support mapbox.

Reason for choosing Mapbox

Price

Reasons for switching to Mapbox

Too expensive, bad support.

Vendor Response

Thank you for your review - our team is happy to hear you're having a great experience with Mapbox!

Replied March 2023

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Mapbox the map killer in term of performance

Esperienza ottimale. Se vengono utilizzare con moderazione si può stare dentro anche ai piani gratuiti, soprattuto per lo sviluppo di mappe mobile in quanto vengono forniti 25000 accessi univoci da parte di utenti.

PROS

Il software è ottimo. Hai tantissime funzionalità partendo dalle visualizzazioni di mappe fornite tramite open street map quindi con dati completi. Inoltre gli stili (design) delle mappe sono perfetti.

CONS

Il punto debole del software è il prezzo ma se comparato con le funzionalità accurate offerte non è male rispetto ad altri competitors come maptiler.

Reasons for switching to Mapbox

Google costa troppo e non ti da la possibilità di cambiare lo stile delle mappe inoltre i dati interni alla mappa sono pochi e le funzionalità pochissime. MapTiler è un buon competitor ma fornisce meno funzionalità di MapBox.

Vendor Response

Thank you for your review, we're glad to have you as a customer.

Replied February 2023

Łukasz

Airlines/Aviation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2023

Great tool for web products but has limitations

Data visualisation using your web sdks allows us to improve airspace operations.

PROS

Performance of GL JS sdk. Mapbox studio is great.

CONS

Not fully supported Globe View. Seems like it will be an industry stardard to use Globe View in map products but it's still far from perfect, especially using custom layers and lacking ability to display data over poles.

Jamison

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2019

Beautiful software

We've been using Mapbox for about 4 years and 2 versions. we'll continue to use them moving forward.

PROS

Mapbox makes it easy to create custom-colored maps, but that's not where its power lies. Mapbox's API allows us to implement custom maps and pins integrating our data simply. The vector-based map is fast and integration is simple with their documentation

CONS

No real cons to speak of. You really need to be a programmer to work with mapbox though, lay people will find it challenging to implement.

User Profile

Skyla

Verified reviewer

Aviation & Aerospace, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

One API for all map solutions!

Overall the tool is must have for an aviation industry. Developers must have this skill to plot and locate geographic data on interactive map.

PROS

Mapbox provides intuitive studio GUI for developers. Easy to design Maps for developers. Either use API for designing or use web GUI, both provide endless features. High customization, Programming Language Support, GIS application strong backend support, Large community support makes is most usable product.

CONS

Data Visualization and Geo location plotting requires more understanding of the code samples. No official support for major languages than JavaScript.

Marco

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Ok

PROS

A great alternative to other similar and more expensive software.

CONS

The cost might be lower, but overall it is not so affordable.

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Very in-depth custom map creator with loads of options for developers and non-developers alike

I've been able to make very detailed area maps of remote areas with historical styling and information

PROS

I'm definitely a more simplistic user of this platform; I mainly use it to create period maps and detail locations of interest. I know there is a much more in-depth side to it for power users. It essentially lets you create highly detailed and stylized maps, and even interactive maps. I can't speak for the software development side since I'm not a developer, but I know that it allows for you to create custom maps for your project using your own data, styles, and customer interactions, that you can then deploy in various settings.

CONS

I guess since it is aimed at developers, it can definitely be confusing to try and use if you are not one.

Andy

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Steep Learning Curve but Worth the Effort from Amazing Results

It's possible to use this application to create stunning maps without being a programmer, however with some knowledge building of your own you can really achieve some incredible maps. Looking forward to seeing how this application will really expand with creative users!

PROS

This mapping application is by far the most advanced tool for map development. It literally does whatever your imagination can dream up!

CONS

There is quite a steep learning curve but with some Youtube digging and tutorials for members there is a massive amount to learn if you are not familiar with basic programming.

Reason for choosing Mapbox

This product was recommended by a large travel booking engine who recommended connecting Mapbox to their API for extremely diverse connectivity.

Reasons for switching to Mapbox

Google My Maps is too basic, contains branding has extremely limited features compared to Mapbox. For those considering going into maps as a career, this is the application to learn!

Frank

Information Technology and Services, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Best map alternative to google maps.

Mapbox plugin was easy to add to both html code and wordpress sites. It has a nice set of layer styles that all look good.

PROS

The restrictions around Google maps plugin to web projects make Mapbox a google alternative. It is a free service that does not require attaching a credit card to use.

CONS

Mapbox is less detailed as compared to google maps in terms of showing building and their names in less known countries in Africa.

Reasons for switching to Mapbox

I switched from google maps because it requires users to register with a GCP account to integrate google maps into their websites and applications

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed May 2019

Beautifully designed maps with lots of features

PROS

MapBox is amazing for developing interactive map software solutions. The ability to view and toggle 3D layers, their additional tools, and their visualization features makes MapBox one of the best map solutions out there

CONS

The price point for private applications is a little bit confusing.

User Profile

Nathan

Verified reviewer

Civil Engineering, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed April 2018

MapBox is one of the best webmapping options out there - and getting better!

PROS

I like how flexible it is - I can almost always get what I'm imaging to happen, without a huge amount of hassle, or without running into walls. It's easy to get up and running, and has a ton of API options.

CONS

The learning curve is pretty steep, and there aren't a ton of demo projects that you can take and run with. It's also not the fastest rendering in the world.

User Profile

Adam

Verified reviewer

Civil Engineering, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2019

Mapbox is A Fantastic Tool

The ability to incorporate many different map styles in my React project gave me a lot of versatility. I found their docs easy to understand and would recommend anyone to try Mapbox if they are getting started with Web Map development.

PROS

I love the ability to call to the Open Street Map API and style the maps with the easy tools provided from Mapbox's Studio editor. Mapbox was easy to incorporate into my projects.

CONS

Getting started I found it challenging to navigate the website and make use of all the resources that Mapbox provides.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed November 2019

Open source SDK

It is nice to be able to read documentation about the SDK and such. Overall I still use google maps for daily use, but I happen to program with Mapbox frequently.

PROS

Mapbox is a solid map alternative to Google and Apple maps. Tesla uses it, Uber used to... It's nice for programming and customizable with good documentation for your own app.

CONS

It can be expensive (but I'm not the one paying it haha). The API is not editable, only the SDK is, so not the entire software is customizable, only some.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Good vector maps provider

Pretty good. Did not encounter any major issues with service or software.

PROS

It provides you the ability to have the English language instead of local while zooming in real-time. A big plus.

CONS

The number of bugs on their repo on Github

Reasons for switching to Mapbox

Vector maps + dynamic languages on zoom + better load time

Roger

Internet, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Customizar tus mapas

ME ha gustado mas que maps google , lo siemto menos complicado que google maps y por eso me cambie a mapbox

PROS

Lo facil de la implementacion, integracion y customizacion de mapbox, en general es para alguien que tenga poco conocimiento de tecnologia y le guste las cosas faciles y rapido

CONS

Hasta el momento no he encontrado algo que no me guste

Reasons for switching to Mapbox

Google maps es muy complicado y la documentacion no ayuda mucho.

Vendor Response

Thank you for your review! We're stoked to hear about your experience :)

Replied February 2023

Showing 1 - 25 of 37 Reviews