--- title: "Retool Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Retool. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Retool is a good fit for you!" source_url: "https://www.softwareadvice.com/app-design/retool-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [AI App Builder Software](https://www.softwareadvice.com/category/5240-ai-app-builder/) / [Retool](https://www.softwareadvice.com/app-design/retool-profile/) / Retool Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/app-design/retool-profile/) Reviews [Alternatives](https://www.softwareadvice.com/app-design/retool-profile/alternatives/) # Retool User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 34 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 22 reviews (65%) - 4 stars: 9 reviews (26%) - 3 stars: 2 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Most mentioned pros - The one thing that could help improve the user experience is to have icons that explain what entails each field on the app. - Even better, between the AI features and embedding, it makes the cost of iteration and learning virtually $0 even when I'm deploying no-code apps embedded within my own software to end users. - Its ability to streamline and simplify the process of building internal tools for various purposes . Plus, its user-friendly interface makes it accessible to a wide range of users, not just developers. ### Most mentioned cons - The UI can get a little cumbersome and slow, but that's mostly due to the complexity they're managing. ## Retool customer reviews Showing reviews 1-25 of 34 (page 1). ### Build Internal Tools without Engineers - Quick & Easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered It's been great. The functionality is great, let's you do what you've created and intended for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The fundamental ability to quickly create apps and help the internal team to operate in a more efficient manner is extremely good. #### Cons The UI and UX is extremely basic. It feels like I'm in a 90s movie manoeuvring through it. --- ### Retool is customizable and effective - Overall rating: 5/5 - Reviewer: Alice Y. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, I haven't had any issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Retool makes it easy for us to customize testing #### Cons No cons, it is very easy to set up and use --- ### "Best Software for keeping information" - Overall rating: 3/5 - Reviewer: Fadare K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered It's has other best features which you can relate with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I think the pricing is a little bit okay for a single user in a month and it also has a free trial Good for training in person and online and can connect to any data sources with it's API Also good for documentation of different informations in one source. #### Cons I have to start it several times thinking it's my internet connection that is faulty or having a problem not knowing it's the software that is a bit too slow on its self --- ### Why use any other tools when you can RETOOL! - Overall rating: 5/5 - Reviewer: MK E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far the team seems to enjoy Retool as we focus on cost savings and move away from redundant software. We like the freedom Retool provides and the quick integration of our systems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Efficiency, speed, and accuracy. We no longer spend countless hours building and rebuilding our internal system. #### Cons I haven't found any yet😊, --- ### Positive Review - like integration, dont like speed - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive! Just make the UX better and make it faster #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Interfaces with salesforce and has a great product management dashboard #### Cons Its pretty slow and the UX isnt the best --- ### Great product for sales and customer service - Overall rating: 4/5 - Reviewer: Anna C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is easy to use and shows a good overview of customer's accounts. The one thing that could help improve the user experience is to have icons that explain what entails each field on the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it integrates with alot of custom fields to our sales process and gives a great detailed overview of the customer's journey. #### Cons I feel like some fields could be more detailed, for ex. what triggers actions to block certain user. --- ### Powerfull and with great integrations! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Retool is an essential integration between different data sources, such as Google Sheets and Firebase Realtime. Retool make it easy to work with all data from other sources in the same place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was my first experience using a low-code platform, and it couldn't be better! Retools offers excellent and helpful templates to use as a starting point for your project. There are also tons of great integrations/services that will make your life easier and more productive! The tutorial/guides are well explained, and the support helped quickly when needed. #### Cons There are some missing integrations, but nothing that you can't handle. --- ### Review on retool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It provides outstanding templates and integration services. #### Cons It is a little slow and sometimes get stuck while working on it. --- ### ReTool - Very slow - Overall rating: 3/5 - Reviewer: William A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like ReTool's potential, but it just needs to be faster. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I think ReTool has a lot of potential to be good. I feel like it is pretty user friendly and I'm sure from the engineering side of the software it is good, but there is a lot lacking. #### Cons ReTool is incredibly slow. I have to open two windows at a time when using it because I end up wasting a lot of time just trying to navigate through one. --- ### Good for gathering data - Overall rating: 4/5 - Reviewer: Benjamin M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Good tool for putting data into buckets in order to look at pertinent information. Excellent way to avoid having to sort through large amounts of data looking for specific information #### Cons Not always reliable and sometimes the dashboards don't load or will not upload --- ### Greate for bussiness - Overall rating: 5/5 - Reviewer: Emad M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Loved it, it makes it really easy to work on different data sources #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use and reliability, as it helps link multiple data sources into one simple interface for users #### Cons Rarely takes time to load data when linked to a really big data source --- ### Retool is a Game Changer for App Dev - Overall rating: 5/5 - Reviewer: Eric T. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered We started with the trial version before upgrading to enterprise. The sales team was phenomenal. We were able to circumvent the traditional sales process, in order to get the contract signed and begin building. The PS team was responsive and helpful throughout the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is one of the most flexible low-code platforms that we have worked with. Through Retool, my team has been able to build a complete suite of internal tools, used across 22 dealerships. I can't say enough good things about this product. Once we discovered the pure power of Retool, we abandoned most of our custom dev efforts. We learned that for tooling, we could accomplish everything we needed in 1/2 the time with Retool. I don't think I can say Game-Changer enough. #### Cons The learning curve can be quite steep, but once the team has it locked in, there is so much that can be done on the platform. User management is a little clunky as well, but not bad enough to abandon the platform. #### Reasons for switching to Retool We were really using Appsheets with a Google Sheets backend. Appsheets is extremely limited and unstable. Whenever there are significant changes to Appsheets, it broke many of our processes, basically crippling our business for up to a week. We needed a stable platform that had high transaction capabilities. Retool has fit that use case. --- ### Disapointed! Data should never 'disapear'. Afraid of editing the app to avoid mayor data loss - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Today they updated, and they introduced new minor UI bugs, and one mayor issue with the saving feature. For resources of type SQL content disappears randomly!! This is a big problem because now I have to keep a copy of all the code writen in Retool. FORGET ABOUT THE PEACE OF MIND OF HAVING A TRUSTWORTHY STORAGE!! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It gives lot's of freedom and one can created almost anything. The possibilities are immense. Unfortunately all the negative issues eclipse any positive feature at the moment! #### Cons One has to adapt to a different logic when implementing features, compared to when you write the app entirely from scratch. UI is full of small issues that can make one loose time. Saving is not guaranteed. Many, many times the UI will show the Save button even after saving multiple times. Nothing ensures you that after a page reload your code will still be there, so you better have your own backup!! --- ### The Perfect Blend of Low-Code Convenience and Developer Flexibility - Overall rating: 5/5 - Reviewer: Isaac M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great coming from another low-code application development platform. I really appreciate the forum and discord for supporting my questions and resolving blockers. The platform is ahead of others with version control and customization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The variety of components to build out a quick UI make for easy implementation that is modern and user friendly. Connecting to data and writing queries is seamless, and there is a good balance of abstraction but flexibility to write code when needed. #### Cons Manually implementing CRUD operations for each table. Having native actions already enabled on the table based on the source of data would be great and save time building. --- ### Great to produce a complete internal dashboard/tool - Overall rating: 5/5 - Reviewer: Remi B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience, much better dashboard for our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were using a google sheet with app script to track all our internal metrics, it was cumbersome and at the end not flexible at all. The separation between, connectors, data and layout is amazing in retool. I did a complete dashboard with ~10 datasources in 24h #### Cons I would love to have the ability to make paginated API call without JS function which need to be run manually. #### Reasons for switching to Retool Complexity and app script integration were not the right tool --- ### Reetol Honest Review - Overall rating: 5/5 - Reviewer: Poulomi S. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been working with Reetol for 1 year now and the experience so far has been very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the ease of filtering the exact data that i need #### Cons sometimes when the rows are more, it take time --- ### Fantastic hassle free Lo-code platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Great option for SMEs and larger businesses. Much easier to use than the Power Suite from Microsoft and very cost efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its ease of use and low barrier to entry but is extensible using python and/or javascript. The scope for integrations is great and the fledgling community forum is a useful place for assistance and inspiration. #### Cons The changes to the licensing model in the last year encourage anti-patterns of large and complicated workflows vs small atomic workflows. The lack of API signing is a frustration, and the lack of custom credential management makes working around the lack of signing risky. #### Reasons for choosing Retool Price, capability & successful trial all pushed to Retool over the alternatives. --- ### Retool - admin tools at your fingertips with the addition of custom workflows and braod intergrations. - Overall rating: 5/5 - Reviewer: Thomas P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered My experience has been nothng other than positive. With a great community, and questions forum, the journey thus far has been utmost productive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact I build my own admin tools, connecting to so many data sources, from MongoDB, Firebase, FaunaDB as well as Stripe, enabled me to get up and running in record time. This alone is great but with the added workflow automations, apis, and custom javascript you can implement in any step of the process, Retool has become an essential part of my business. #### Cons The mobile app / web app build interfaces are completely separate and could be better intergrated. #### Reasons for choosing Retool Better third party intergrations. Better online community. Better UI. --- ### Internal tooling for the efficient Application Development. - Overall rating: 4/5 - Reviewer: Manokar G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered If you are a small company wants build an simple to use for minimal users retool is the perfect fit it, Please do a research and compare the pricing with other similar services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Retool offers various features to like about, the top features are support for drag and drop components, Web Based Development console, multiple integrations with various third party services are the features we are mostly used in retool. #### Cons Retool has all the features we required to build the internal tools, But when it comes to pricing retool is not an affordable option and it is not flexible with the pricing too. #### Reasons for choosing Retool Retool is the top in the industry and it comes with a trial version to do poc or testing of the internal applications. --- ### Couldn't live without it - Overall rating: 5/5 - Reviewer: Arjun K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Retool has cut down our cost of internal software development by a factor of 100 (We have over 40 internal apps, and I didn't have to hire engineers to build them). Even better, between the AI features and embedding, it makes the cost of iteration and learning virtually $0 even when I'm deploying no-code apps embedded within my own software to end users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything. They're always adding new features, the AI support is great, the integrations are world-class, it's always easy to add new integrations they don't have, and their webinars and material make it easy to stay on the cutting edge. On top of that, their embedded apps make it easy to deploy new features in beta to end users and see how they use them, iterating rapidly before committing to a full build. #### Cons The UI can get a little cumbersome and slow, but that's mostly due to the complexity they're managing. --- ### No Code Admin Portal - Overall rating: 5/5 - Reviewer: Sheraz A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered I would really suggest using this to save time and build similar portals, it's made our life really easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We build a no-code admin portal for our users to enable/disable certain features and provide support for our customers. We are a startup and dynamically need to build something from the ground up. We already have Google firebase firestore as our database just for that reason and building an Admin/support portal for our client has helped us keep the application itself clean with minimum settings and improve our UX while cutting costs by a lot. We even configured custom events for notifications directly to our customers' mobiles where it was needed with very minimal code. #### Cons Not managing the queries properly become a hurdle for new people onboarded to find the right option or setting in shortest time, which partially was our fault for not making correct tabs. --- ### The Tool You Need is Retool - Overall rating: 5/5 - Reviewer: Jomaica Marie A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Retool was a user-friendly tool and it is very easy to use. I was able to learn how to navigate within an hour and how to read the data. Reading the data became easy, as it was well-placed and organized, still is. The changes I made also reflect timely on our customer's side. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With Retool I was able to see the changes on our customer's performances quickly. The data are real time and easy to read. I was also able to tell if the fitness equipment they are using are faulty. Hence, it let me pinpoint were the issue is coming from. #### Cons When I use the search box and it loads, sometimes I would need to refresh the data fields as well because the last data for a different customer/client is still there. --- ### Retool for the win! - Overall rating: 5/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Love being able to build in Retool without coding knowledge, and seamlessly leverage data from various sources. #### Cons Nothing to mention at this time. All positive so far far. --- ### Easy-to-use Platform! - Overall rating: 5/5 - Reviewer: Abdelrahman F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Retool has become our daily go-to for pulling up and keeping tabs on our customers' device data. It's like a treasure trove of insights on workouts and offers a breeze to adjust user permissions. Thanks to Retool, those everyday tasks have become a piece of cake! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's super easy to use, and I can quickly access a customer's device identification, which is a real plus! What's even better is that it doesn't hog up much RAM, and it offers a variety of features to fine-tune user permissions for each customer. It's a win-win! #### Cons Nothing so far! It's convenient and super fun to use! --- ### Best tool I've ever worked with - Overall rating: 5/5 - Reviewer: Igor A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy and quick to build and deploy. Lot's of great elements. Constant improvements and new features. #### Cons It's really hard to find something to complain about. Maybe the development for mobile (the old one, not the one in beta for native mobile apps)... I usually build for desktop and then basically have to do everything again in the layout (and its implications) for mobile. ## More reviews [Next reviews](https://www.softwareadvice.com/app-design/retool-profile/reviews/?page=2) --- Retool Reviews, Pros and Cons - 2026 Software Advice