All Softools Reviews
1-25 of 27 Reviews
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Sam
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Awesome no-code app building platform!
Provide useful process support for applications to bridge between other systems or to fill in gaps between main process flows. Easy flow of steps to create applications using "wizard-like" steps. Forms creator follows simple concepts that most people will understand very quickly.
PROSSimple SaaS architecture, easy to follow instructional tutorials, easy access to support help, very intuitive UI
CONSHelp documentation needs some updates for latest version of application, some concepts like expressions will need advanced skill mentoring likely by vendor or partner.
Vendor Response
Thanks for your review Sam, we are delighted to hear you are enjoying using Softools. The team are working hard to keep our documentation in sync with the latest developments and there are plans to deploy an expression builder to simplify this, that said, our team are happy to help with complex logic should the need arise.
Replied April 2021
Alan
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Softools App Builder
We have managed to build 3 brand new applications from the ground up and have been provided with excellent support at every stage.
PROSProduct is easy to use, relatively easy to build, integrates well with existing systems and new innovationsare being integrated into the apps all the time. Customer service is brilliant.
CONSCertain aspects of the build are a little complicated and some support materials could do with updating.
Reason for choosing Softools
The number of different app options avaialble, ease of use and cost.
Reasons for switching to Softools
Needed a cloud-based solution for databases and looking to use Softools apps as the core hub to controlling processes , procedures and regular tasks.
Steven
Construction, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2021
Softools Software Review
As an overall this is a great system, easy to implement and add changes making it a cost effective product.
PROSZero code application. Ability to deploy application in hours. Database management and changes are easy to implement and therefore very cost effective.
CONSThe software is missing user friendliness. A couple of areas should require a focus such as spliting the notifications of export, notification messages and notification from the system itself (copy and link). A dedicated area for each of this notification would ease the usage. Ability to adapt colours, font and how to organise the fields in the template (size, position, colour layout etc ...)
Venkat
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Applications Generator by Self Service
Pretty Cool and apt for most manual process in excel or mail etc to get digitized on cloud quickly
PROSEasy to Learn, Faster to Create Applications with No Code and Quick to Deploy Agile for Making Changes Supports Offline and is Omni Channel
CONSLarge Business Application might need many Applications as each process is a standalone app
Reason for choosing Softools
All in one platform, does not require any other back end system
Emilia
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Very versatile software, user friendly and visual
It has been a great experience, great people and very knowledgeable supporting your company all the way through design, implementation, and operation. We are extremely happy with Softools.
PROSUser friendly, it doesn't take too long to learn to navigate the system, the apps can be design to be very visual. The capability to work wit other systems like Power BI.
CONSIt has some limitations when it comes down to reporting, however it works with other software to do that.
Reason for choosing Softools
We already used Softools assessments app.
Reasons for switching to Softools
The system we were using had limitations and it was becoming obsolete
Ryan
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Visibilty and control over key proccesses
We support the Government initative related to delivering apprenticeship programmes to businesses nationwide and the Softools application has enabled us to pull everything under one roof for ease of reporting and monitoring every aspect of our business, from sales to onboarding learnersa dn tracking their progress.
PROSThe ability to have visibility and control of key data related to our learners progress and the reports we are able to generate.
CONSThere is nothing I do not like about the software - It does what it says it does on the tin!
Reason for choosing Softools
NA
Juan
Internet, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Softools - Complex solutions for companies in a short time
It is an excellent software for companies and for freelancers and for project groups,the software gives us the freedom to work in any place around the word and to have each person in the group work separately.
PROSThe advantage is that its modern interface allows me to create and implement enterprise-level DIY applications in a few hours, managing to solve problems as they arise, streamline the work team flow and ensure the success that is required.
CONSWhat I liked least about this software is the high price it presents for some advanced tools. As it develops with this good software, it is necessary to use tools that offer greater help and cannot be accessed due to the high cost of workshops for beginners or application portfolio auditing: evaluation of current applications and strategic improvement.
Sinsu
Logistics and Supply Chain, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Simple & User friendly tool
Simple and User friendly tool, anyone would love to develop apps in Softools as it's a zero-code version :). The support team is great and awesome, very helpful indeed.
PROSVery easy to build and deploy the apps. Integration of data from softools to other software seemed to be easier.
CONSThe only thing to be said is the feature of enabling the 'Text size' to be made a bit more bigger. For example: in a text field , the label that gets displayed in the app is too small.
Vendor Response
Thanks for your review, in particular your recognition of the Softools team. There are plans in the near future to unlock more UI control, including Label Text Size.
Replied April 2021
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Softools as a lever to deploy Strategy Management and Value Capture Tool
*Value Capture and Strategy Management processes implemented.
PROS*Easy to use *Easy to deploy *Decentralize and democratize global usage *Enable 'ad-hoc' setup (app builders) *All in one place : you can create a lot of business apps / solutions in a really easy way wihtin the platform
CONS*There is no a native test environment *Error or crashes tracking , sometimes it's difficult to identify the root of some issues or inconsistencies *in-app charts *link with other Office 365 apps
Reason for choosing Softools
Best option cost/benefit.
Ali Cem
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Experiencing softools development.
Ease of use, Customer support, Data security.
CONSAPI Management, DB Connectors for external integrations.
Richard
Management Consulting, 1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Managing business projects using Softools
I hadn't realised I needed it until I used it! Then the advantages of a simple app with plenty of potential to adapt to meet my exact needs, became apparent. The centralisation of an up-to-date copy of data, particularly where there are several users needing to collaborate and share, is a major advantage. The dashboard feature allows me to gain a simple insight into how each project is progressing whilst allowing me to drill down for more information if I need it.
PROSIt is easy and intuitive to use. It can be tailored to the needs of a business quite simply and with no need for any coding. If you were using it with clients or perhaps with other colleagues, the centrally held information can be updated and shared if required. We had previously used Excel spreadsheets to manage data across several functions but if this information needed to be updated and shared with others, there was always a problem with version control. This problem disappears if you use a Softools app.
CONSSome of the terminology used across the app was not something I had come across before (e.g. RAID) although it is all used widely across the apps so I got used to it quite quickly. The key is to invest a little time in the beginning, to understand how to tailor the app to your own requirements. It's worth doing this to maximise the benefits of using the app.
Pushwinder
Mechanical or Industrial Engineering, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
It's something that is simple to understand, use and systematically record data
I have been using Softools for more than a year now and after using similar softwares I believe the ease of implementation gives Softools an edge over the rest in the market. Features like exporting templated reports are also very helpful in getting the data across faster and by avoiding human errors. The overall experience has not been positive so far and I am sure with future updates it would remain similar.
PROSThe straightforward approach to data recording is hard to find in web applications. Softools is simple to understand and add data in a structured format. Also the additional features like bulk data imports helped us in getting the data across quickly. Exporting templates in the desired format has also been helpful for us.
CONSThe user interface could be improved to make it more aligned with the rest of webpages on the internet. The sizes of the fonts and the choice of colors for the text could be improved for better user experience.
nigel
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
My new App
Nice friendly people to deal with
PROSI love the information it shares with the sales and coaching team Like we can use it for monthly analysis, it’s a big help for me Extremely professional, but easy enough for me to use as a non techie person
CONSThere were none
Vendor Response
Thanks for your kind review Nigel - It's great to see Softools helping clubs such as yours.
Replied April 2021
José Mª
Consumer Goods, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Smooth digitalization to eliminating spreadsheets
Facilitate transition from spreadsheets to an integrated platform. Easy development with profesional support from Softools to develop new apps for consultancy purpose
PROSSimplify the way of moving different info sources to one platform which help to integrate organización
CONSBasically English language in spite of other languages translation
Reason for choosing Softools
EJT was developed according to Coca Cola requirements and continuously upgraded, that facilitate quick startup
Vendor Response
Thank you for your review and kind comments about the professional support you receive. You rightly point out that the platform supports multiple languages and in time I am sure we will make more of our training and support material available in other languages in the future
Replied April 2021
MICHELLE
Food & Beverages, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Softools Review
Support is readily available and our account rep [SENSITIVE CONTENT HIDDEN] is amazing!
PROSFlexibility: Assessments, audits, build our own
CONSI am getting what I need from the software
Reasons for switching to Softools
Changed ownership
John
Management Consulting, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Softools for sales
Very responsive, very focussed on the end customer, flexible and willingness to go the extra mile
PROSease of sharing and accessing data, improved business processes, better decisions made as a result
CONSNeed buy in from users who are keen on their own applications
Reason for choosing Softools
Simplifies business
Krushnaraj
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
One of the fastest enterprise DIY no code tools out there
- Can learn it in mere hours, has a great training experience - Fast platform, simple and agile - Suited for large-scale process automation and management - Lets you make your own apps without any hassle - Gives a visual workflow builder
CONSYet to capitalize on the community of builders. A more regular community forum would go a long way to help.
Ahmed
Information Technology and Services, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2021
Review
It is a very useful tool in my opinion. With some more functionality and ability I feel like it would have made my experience even better.
PROSI have the ability to utilise table and grid fields in meaningful ways. Graphs are useful and relatively straightforward to create and use.
CONSSome features could be improved. For example, when you import or export a report, you always have to refresh the page for the download notification to pop up.
Vendor Response
Thanks for your review and glad you find Softools useful. Our team are continuously working to improve the platform and improved notifications is top of the list and coming very soon along with a nice surprise for handling Grid Field Expressions
Replied April 2021
Andrew
Accounting, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Andrew's Review
Very easy and well supported
PROSVery easy to use and was well supported by Softools
CONSTraining materials could be confusing in some places
Sefa
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Softools
An application that is open to development and easy to use
CONSResources and examples can be increased.
Nuno
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
My Softools review
Confusing at first but as thing progressed i started enjoying all the functionalities and the way you can design a system to create and manipulate reports in such short span of time.
PROSThe UI system is organized and versatile and i felt that i could get a lot done with just a few clicks.
CONSThe tutorial has problems of consistency with the update of the platform at some levels specifically with naming stuff. It got troublesome to find the source of some of the issues i was having with expressions.
Erwan
Education Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy and efficiency
We develop a solution to track and manage trainings within teams for our clients.
PROSSoftools is easy to learn once you understand how the software is structured.
CONSMay be the design cause nowadays we are used to using software with very friendly ergonomics.
Reason for choosing Softools
Cause [SENSITIVE CONTENT HIDDEN] introduced it very well.
Mariano
Information Technology and Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Powerful set of tools for digital transformation
Easy to learn, powerful and ready to be used with dozens of pre-made customisable apps. Friendly support stuff and guided learning paths for developers. Continuous progress towards better versions of the product.
CONSSomewhat lacking in the customisation department.
Andrew
Management Consulting, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
IPProHub Platform
Highly professional and very reactive.
PROSSoftools is great software for powering a platform . Particularly strong for its ease of use and flexibility.
CONSMultiple data entry points for the same data. Room for rationalisation.
Ana
Civil Engineering, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Useful tool
I found it quite easy to learn how to use it. I have yet to implement it on a project but I think it would be helpful.
CONSI think that the training could be improved to include more of the functionalities.