Appian software


61 reviews(4.0/5)
61 reviews(4.0/5)

Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.

Appian’s low-code platform allows users to automate complex processes and create custom apps, which can be deployed on any device.

The social collaboration feature allows users to connect with other team members for project discussions. Appian offers pre-built connectors for integration with other applications without the need for code. Additionally, it offers data and analytics for interactive reports and document management.

Appian provides multiple deployment options including cloud-based, on-premise or a hybrid of both. Support includes online case management, phone support, live screen sharing, a knowledge base, phone and email.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

61 Reviews of Appian

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  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Uses rule expression language— does not have native CEP

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I’ve heard good things on Appian, and heard high degree of satisfaction, but we had a hard time with it at my firm.

    Cons

    Just IT and process analys map processes. Rule expression language. Has a plug in that offenses challenges from this, but we couldn’t get it to work properly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kyle from K12 Systems

    Number of employees: 2-10 employees

    May 2018

    Good for agile low code rapid development.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Rapid small scale development.

    Pros

    Appian is easy to learn and use. New employees usually pick it up quickly. Can develop and make rapid changes with less code than many other platforms. Large array of plugins to support the functionality you need like APIs or SQL integration. Constant product releases and continuous improvements.

    Cons

    Frequent updates can be annoying. Lack of documentation is a huge problem since you cant just google for answers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ayesha Tabassum from VoltusWave

    March 2018

    low code application platform as a service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The facts that Appian is low code, building an app literally takes days and weeks not months and years.

    Cons

    Appian should come up with a new price plan, even though it works fine for now the UI needs to be improved and a lot of new features have to be added.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sarah from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    January 2018

    A comfortable ship to be on board in the journey for digital transformation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to modify the appearance of a form: you can do it with users. Flexibility: you can really create a lot of different apps for different topics. The speed in development in order to have the first functional mock-up as soon as possible.

    Cons

    Even if Appian is working a lot on it, it should improve the low-coding features. Improvement of the form design not using sail.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Joe from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    January 2018

    A Flexible and Friendly BPM Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have found Appian to be very flexible and well suited to whatever requirement we have thrown at it.

    Cons

    Appian training is quite basic and linear. On premise support could be better. So many product releases in a year can also make it difficult to stay on the latest version

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Vijay from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    January 2018

    Appian - the perfect BPM tool that has Agile in mind

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its low code platform allows for rapid development, which fits well with the Agile framework. The user experience is enhanced with standard interfaces that are familiar throughout the Appian package. Appian has covered all the bases with all the plugins you could possibly need. From web APIs to SQL integration.

    Cons

    Appian lacks in on-premise support for high availability requirements. Appian training is linear and does not cater for real life problems. On-premise organisations suffer from the multiple releases/updates throughout the year. It seems every release has major updates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Keerthana from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    January 2018

    Simplified automation and process workflow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space. Process Modeller has improved a lot and providing smart services use adds more value.

    Cons

    UX can also improve such as in consideration of some CMS system. Sometimes business usually compares the UX with some CMS systems like SharePoint.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Savvy from Infobahn Softworld Inc

    Specialty: IT Services

    Number of employees: 51-200 employees

    January 2018

    Perfect Use Cases and Deployment Scope

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quick and rapid designing and implementation of process and application (including workflows and UI). Easy integration between applications within Appian and out of Appian platform. Unified look and feel of implemented sites and navigation between applications.

    Cons

    Adding features to accept anonymous objects in process model instead of just strong typed objects. A better way to handle multiple calls for smart activities in a process model. More easy ways to navigate objects in the Designer tool

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Prabhdeep from Capgemini

    Specialty: IT Services

    Number of employees: 10,000+ employees

    December 2017

    Review of Appian

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is quick to learn as compared to other BPM products.
    Deployments are quick and easy.
    UI is clean and responsiveness is built in.

    Cons

    Appian needs to reduce its license cost.
    Some of the components needs to be improved in performance wise.

    This review was submitted organically. No incentive was offered
    Review Source
  • Todd from Hiatus

    Number of employees: 11-50 employees

    November 2017

    Free Trial Rejected

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Cons

    We requested a free trial of Appian in order to build a workflow for our call center support staff. About a week after requesting the free trial I got a short email saying that our request was rejected because our organization did not meet the minimum requirements. No additional information was given. In this day when nearly all SaaS companies charge on a monthly basis and require significant time and energy to implement, how are we expected to want to buy a product that we can't even test to see if it meets our requirements?

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Ramganesh from Infosys

    Number of employees: 10,000+ employees

    April 2017

    Real Appian Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great experience using the product very intuitive and powerful Like the product roadmap and where the product is headed in the future

    Pros

    Easy to use

    Cons

    Not Scalable to enterprise level

    Review Source: Capterra
  • Vamsi from Lam research

    April 2017

    Appian review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall good. Good to learn about new features in 17.2 next version. Still need some more features and capabilities

    Review Source: Capterra
  • Sunil from Ryder systems

    Number of employees: 1,001-5,000 employees

    April 2017

    Appian experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very process driven, quick app option for pic and then to the full development cycle is very helpful.

    Pros

    Easy to develop a quick app. Well documented

    Cons

    Expensive, Report need more options

    Review Source: Capterra
  • Bret from Kpmg

    Number of employees: 1,001-5,000 employees

    April 2017

    Appian review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    There is no better nor cost efficient way to start your digital transformation than with Appian. With a complete development platform you will be deploying processes in a rid fashion.

    Pros

    Complete feature set

    Cons

    Can be a bit inflexible when it comes to UI design.

    Review Source: Capterra
  • Bruno from UF

    Number of employees: 201-500 employees

    April 2017

    Hard start-up but fast delivery apps

    Ease-of-use
    Functionality
    Quality
    Support

    On-premise solutions hard to maintain for not specialized it dept. Fantastic delivery experience on apps design and meet user requirements on time. Cloud the best choise

    Pros

    Flexibility

    Cons

    You can do everything

    Review Source: Capterra
  • Alok from Infosys Ltd

    Number of employees: 10,000+ employees

    April 2017

    Fanstastic product to do quick go to market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has been helping us to get ahead of the curve in our transformation program. Combined with agile development it is getting business blessings. RPA seems interesting

    Pros

    Quick development. Fast output. Easy to upskill

    Cons

    Not a great amount of credentials in market from financial services related to work we do.

    Review Source: Capterra
  • Alexis from Accenture

    Number of employees: 10,000+ employees

    April 2017

    Appian review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    2 years working with appian on the customer site. I really like the platform but it s still missing some important feature

    Pros

    The easy to learn it and use it

    Cons

    It s missing some important features and tools in comparison at their competitors

    Review Source: Capterra
  • Frederic from GRDF

    Number of employees: 10,000+ employees

    April 2017

    Grdf appreciation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A lot of features for the next release. We are waiting for since few months, it's why we are developing custom api and too much custom plug in.

    Pros

    Easy to create custom development. Easy to understand. Enable to do everything

    Cons

    Tempo, so poor and non flexible. Process Testing tool where are you ?

    Review Source: Capterra
  • Rawich from First Public Bank

    April 2017

    Appian offers low code application creation with BPM/workflow capability.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    With ability to create most parts of applications without coding, businesses can get more done with less time and efforts.

    Pros

    Easy to get started and built basic UI and workflow.

    Cons

    May have difficult learning curve for some users.

    Review Source: Capterra
  • Jyothirmai from Lam research

    Number of employees: 5,001-10,000 employees

    April 2017

    Jyothirmai review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a good product but requires programming knowledge. Good product with nice features but has many UI restrictions. User administration needs improvement.

    Pros

    Good BPM tool with many services available

    Cons

    Programming

    Review Source: Capterra
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