Appian Software


 

Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.

Appian’s low-code platform allows users to automate complex processes and create custom apps, which can be deployed on any device.

The social collaboration feature allows users to connect with other team members for project discussions. Appian offers pre-built connectors for integration with other applications without the need for code. Additionally, it offers data and analytics for interactive reports and document management.

Appian provides multiple deployment options including cloud-based, on-premise or a hybrid of both. Support includes online case management, phone support, live screen sharing, a knowledge base, phone and email.

 

Appian - Business process management
 
  • Appian - Business process management
    Business process management
  • Appian - Editor
    Editor
  • Appian - Incident management
    Incident management
  • Appian - Case management service
    Case management service
  • Appian - Reports
    Reports
  • Appian - Mobile app
    Mobile app
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

60 Reviews of Appian

 

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Software Advice Reviews (6)
More Reviews (54)

Showing 1-6 of 6

Sarah from Infobahn Softworld
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

A comfortable ship to be on board in the journey for digital transformation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to modify the appearance of a form: you can do it with users. Flexibility: you can really create a lot of different apps for different topics. The speed in development in order to have the first functional mock-up as soon as possible.

Cons

Even if Appian is working a lot on it, it should improve the low-coding features. Improvement of the form design not using sail.

Review Source
 
 

Joe from Infobahn Softworld
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

A Flexible and Friendly BPM Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have found Appian to be very flexible and well suited to whatever requirement we have thrown at it.

Cons

Appian training is quite basic and linear. On premise support could be better. So many product releases in a year can also make it difficult to stay on the latest version

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Appian - the perfect BPM tool that has Agile in mind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its low code platform allows for rapid development, which fits well with the Agile framework. The user experience is enhanced with standard interfaces that are familiar throughout the Appian package. Appian has covered all the bases with all the plugins you could possibly need. From web APIs to SQL integration.

Cons

Appian lacks in on-premise support for high availability requirements. Appian training is linear and does not cater for real life problems. On-premise organisations suffer from the multiple releases/updates throughout the year. It seems every release has major updates.

Review Source
 
 

Keerthana from Infobahn Softworld
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Simplified automation and process workflow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space. Process Modeller has improved a lot and providing smart services use adds more value.

Cons

UX can also improve such as in consideration of some CMS system. Sometimes business usually compares the UX with some CMS systems like SharePoint.

Review Source
 
 

Savvy from Infobahn Softworld Inc
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Perfect Use Cases and Deployment Scope

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quick and rapid designing and implementation of process and application (including workflows and UI). Easy integration between applications within Appian and out of Appian platform. Unified look and feel of implemented sites and navigation between applications.

Cons

Adding features to accept anonymous objects in process model instead of just strong typed objects. A better way to handle multiple calls for smart activities in a process model. More easy ways to navigate objects in the Designer tool

Review Source
 
 

Prabhdeep from Capgemini
Specialty: IT Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Review of Appian

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is quick to learn as compared to other BPM products.
Deployments are quick and easy.
UI is clean and responsiveness is built in.

Cons

Appian needs to reduce its license cost.
Some of the components needs to be improved in performance wise.

Review Source
 
 
 
Showing 1-20 of 54

Kyle from K12 Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Good for agile low code rapid development.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Rapid small scale development.

Pros

Appian is easy to learn and use. New employees usually pick it up quickly. Can develop and make rapid changes with less code than many other platforms. Large array of plugins to support the functionality you need like APIs or SQL integration. Constant product releases and continuous improvements.

Cons

Frequent updates can be annoying. Lack of documentation is a huge problem since you cant just google for answers.

Review Source: Capterra
 

Ayesha Tabassum from VoltusWave

March 2018

March 2018

low code application platform as a service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The facts that Appian is low code, building an app literally takes days and weeks not months and years.

Cons

Appian should come up with a new price plan, even though it works fine for now the UI needs to be improved and a lot of new features have to be added.

Review Source: Capterra
 

Todd from Hiatus
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Free Trial Rejected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

We requested a free trial of Appian in order to build a workflow for our call center support staff. About a week after requesting the free trial I got a short email saying that our request was rejected because our organization did not meet the minimum requirements. No additional information was given. In this day when nearly all SaaS companies charge on a monthly basis and require significant time and energy to implement, how are we expected to want to buy a product that we can't even test to see if it meets our requirements?

Review Source: GetApp
 

Ramganesh from Infosys
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Real Appian Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience using the product very intuitive and powerful
Like the product roadmap and where the product is headed in the future

Pros

Easy to use

Cons

Not Scalable to enterprise level

Review Source: Capterra
 

Vamsi from Lam research

April 2017

April 2017

Appian review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall good. Good to learn about new features in 17.2 next version. Still need some more features and capabilities

Review Source: Capterra
 

Sunil from Ryder systems
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Appian experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very process driven, quick app option for pic and then to the full development cycle is very helpful.

Pros

Easy to develop a quick app. Well documented

Cons

Expensive, Report need more options

Advice to Others

Samsung gear

Review Source: Capterra
 

Bret from Kpmg
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Appian review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is no better nor cost efficient way to start your digital transformation than with Appian. With a complete development platform you will be deploying processes in a rid fashion.

Pros

Complete feature set

Cons

Can be a bit inflexible when it comes to UI design.

Review Source: Capterra
 

Bruno from UF
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Hard start-up but fast delivery apps

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

On-premise solutions hard to maintain for not specialized it dept. Fantastic delivery experience on apps design and meet user requirements on time. Cloud the best choise

Pros

Flexibility

Cons

You can do everything

Review Source: Capterra
 

Alok from Infosys Ltd
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Fanstastic product to do quick go to market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been helping us to get ahead of the curve in our transformation program. Combined with agile development it is getting business blessings. RPA seems interesting

Pros

Quick development. Fast output. Easy to upskill

Cons

Not a great amount of credentials in market from financial services related to work we do.

Advice to Others

None at this time

Review Source: Capterra
 

Alexis from Accenture
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Appian review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

2 years working with appian on the customer site. I really like the platform but it s still missing some important feature

Pros

The easy to learn it and use it

Cons

It s missing some important features and tools in comparison at their competitors

Advice to Others

There is no case management designer and I think it s missing when you work with business

Review Source: Capterra
 

Frederic from GRDF
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Grdf appreciation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A lot of features for the next release. We are waiting for since few months, it's why we are developing custom api and too much custom plug in.

Pros

Easy to create custom development. Easy to understand. Enable to do everything

Cons

Tempo, so poor and non flexible. Process Testing tool where are you ?

Review Source: Capterra
 

Rawich from First Public Bank

April 2017

April 2017

Appian offers low code application creation with BPM/workflow capability.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

With ability to create most parts of applications without coding, businesses can get more done with less time and efforts.

Pros

Easy to get started and built basic UI and workflow.

Cons

May have difficult learning curve for some users.

Advice to Others

Work with a trusted partner to start the right ways.

Review Source: Capterra
 

Jyothirmai from Lam research
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Jyothirmai review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a good product but requires programming knowledge. Good product with nice features but has many UI restrictions. User administration needs improvement.

Pros

Good BPM tool with many services available

Cons

Programming

Advice to Others

None

Review Source: Capterra
 

Ryan from Marathon Petroleum
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Nothing bad to say

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an Appian newbie I was extremely pleased with how easy it is to pick up and start creating things. I know there is more I can do with it, I just need to figure out what that is.

Review Source: Capterra
 

Sabyasachi from Infosys
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Sabya's review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Appian UI is great. Like it's out of Box features . Ian surprised and thrilled the way it is getting used in healt care industry . We all know what great it can do in financial segment. Great product. The plug -in are easy to configure as well.

Pros

Fantastic UI , out of Box features

Cons

Costly

Advice to Others

None

Review Source: Capterra
 

Sandro from SmartRules
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Appian is a great tool for new developers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started out with Appian without any formal it education or experience. It turned out that Appian actually holds its promise for ease of use and citizen developers being able to create powerful applications.

Review Source: Capterra
 

Sanjay from HCL America
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Over all experience of appian

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Worked on Appian for past 4 years and it is a pretty powerful tool to meet most of the customers require,nets with less development effort

Review Source: Capterra
 

Neeraj from HCL America Inc
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

360 Degree

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

360 degree is most unique pitch around the Appian Platform. We hope to build many attractive propositions for our Life Sciences customers using this platform. Awaiting more flexible options in future releases as this platform grows from strength to strength

Pros

Visualization

Cons

Some of the screens don't have flexibility around the UI, but am hearing that it's coming in the next 2 releases

Advice to Others

Please share a roadmap

Review Source: Capterra
 

Nick from Sunsuper
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Appian review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Appian has been great work flow software in order to automate the manual workflows we had. We will be looking to leverage the product going forward with a number of integration points throughout straight through processing flow.

Pros

Simplicity and ability to integrate with a variety of services

Cons

Deployment of the software can be difficult

Review Source: Capterra
 

Nathan from Sunsuper
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Financial Services Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are using Appian as a core system as part of our wider transformational program. Changing the way we engage with customers and speed to innovate.

Pros

Speed to use and deploy functionality. Overall customer support and service. The Appian Labs offering is great to better know the solution.

Cons

Nothing really

Advice to Others

No

Review Source: Capterra