About Appian

Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.

Appian’s low-code platform allows users to automate complex processes and create custom apps, which can be deployed on any device.

The social collaboration feature allows users to connect with other team members for project discussions. Appian offers pre-built connectors for integration with other applications without the need for code. Additionally, it offers data and analytics for interactive reports and document management.

Appian provides multiple...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

68 Reviews of Appian

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(26)

26

4 stars

(34)

34

3 stars

(6)

6

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 68 results

July 2020

User Profile Picture

Wayne from Sprint

Verified Reviewer

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Business Process Management Suite - Appian

Pros

The most powerful feature of this platform for us was the ability to integrate seamlessly into quite a number of upstream and downstream systems using a variety of integration methods (connected systems, pub/sub methods, web services of various types and shared data among others). With thousands of users working across complex, often long-running business processes, this was a key enabler.

Cons

Recent releases have added capabilities only to the Appian Cloud based product, would like these also available to on-premise installations.

Reasons for Choosing Appian

Capabilities, cost and ability to develop internally rather than rely on professional services offerings from the vendor.

Reasons for Switching to Appian

Integration with the prior product was very difficult and could not scale to the number of users we needed to support

March 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2021

Great for rapid application development

I was able to quickly standup useful business applications with Appian that has helped my department become more productive in day to day tasks.

Pros

Appian's rapid application development capabilities allow you to quickly standup a production ready application with a user interface and business workflows.

Cons

Some of the things involved in application development are not standards based. It feels like I have to learn a new programming language, although it is quite simple to learn.

Reasons for Choosing Appian

Best platform overall. Provided a POC environment.

Reasons for Switching to Appian

Bizagi is way more expensive and cumbersome to use.

August 2021

Piyush from Ryder

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2021

Great Product

Pros

Very easy to learn and use on a daily basis

Cons

It could have more features to create maps which are more presentable

April 2017

Parag from Bank of the west

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2017

Appian feedback 2017

Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities

Pros

Good workflow capabilities

Cons

Very basic ui Immature deployment and monitoring capabilities

May 2021

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

Hugely Effective BPM Tool with Ever-growing features!

I have been working as a developer on Appian for almost 2 years. This tools has been there in my organization for around 5 years now. We have replaced so many tools in BPM but this has always remained intact solely because of it's user-friendly approach, easy to learn and build and it's huge market dominance. I picked up the tool and got going with it in a week's time. It's so easy to learn it. Also, the kind of capabilities and features it provides and the overall UI has kept customer satisfaction levels in my organization at an all time high!

Pros

This is the best BPM tool I have ever worked on. We are using it in our organization for 5+ years now. Features I like the most are : -Easy to learn and use. -Deployment suite is super nice and easy. -UI is very user-friendly and even a beginner will not have much difficulty in understanding and hovering around the tool a little bit. It's that easy! I was able to learn it in a week's time. -They are now also adding RPA features in the tool which makes us remain on the same tool skill set yet move around other BPM related industry capabilities like RPA and AI.

Cons

It might be a little costly for small and medium enterprises. I can't think of anything else.