About Guidebook


Guidebook is a cloud-based app building platform that has simplified the method of creating applications down to four steps. Users do not require any kind of technical skills or knowledge to actually create something that is very complex in its functioning. The app has a gallery filled with templates, fill with content and select features that make things interesting and simple for anyone who is using it.

Applications for both Android and iOS compatible systems can be developed using Guidebook. Be it event companies, schools or other organizations, Guidebook has managed to cater to these industries by providing options for creating visually interesting interfaces and cutting down on the development time. Users are provided with tools to create detailed demo sessions with capped attendance and manage attendee engagement.

Guidebook provides a wide variety of features that help integrate things like customized to-do lists, audio narration integration systems, interest forms, GPS guidance systems and RSS feed pulls. It also integrates CRM, marketing software and event registration for the applications.



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Supported Operating System(s):

Windows 10

27 Reviews of Guidebook

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

4 stars

(4)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 27 reviews

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July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent tool for conferences, training, orientations etc.

Significantly reduce printing costs and paper usage. Allow individuals to plan better. Send updates in a timely fashion. Allow users to interact with each other.

Pros

I have used guidebook for a few years now. Most of my usage experience has come as a conference attendee. I no longer need to get tree-killing printed conference schedules (unless I am presenting, then I want a copy)!
The tool is very easy to use in most situations. You can create a registration/check-in for folks, put in guides, schedules, reminders, and push notifications to users.
I have explored using it for my own office as well, and had worked with guidebook to set up a trial. I thought the tool was very useful for our work (University - training undergraduate student staff), however, the price was a little too high for the extent to which this product would have been helpful, so I decided not to go through with this.

Cons

The schedule explore can be a little clunky, it will not keep your place at times, randomly refresh itself, etc. The search feature can be your best friend if you know what you are looking for, because the organization system is not designed for any specific context, which means that while it is good for many different uses, it leave a little to be desire in each specific context.

February 2019

Julie from Hesston College

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

February 2019

Guidebook is a one-stop shop for conferences

Guidebook eliminates the need for any printing, which cuts down on costs and waste. Guidebook makes it easy to stay on schedule, with maps and reminders. Connecting with other attendees is easy too, through the app, without needing to give more personal information than what you'd like while still having a way to network.

Pros

I have used Guidebook at several conferences, and love the ease of use as well as the total elimination of printed schedules and information. With the option of selecting what events I am planning to attend (and setting calendar reminders as well!) out the menu of offerings for any given day or time period, this makes scheduling a breeze. Maps, powerpoints, speaker notes, and options for social networking allow attendees to have any information they need just with one app.

Cons

For my purposes, I didn't have any complaints about this software or its utilization.

November 2017

Nick from Ramapo Indian Hills High School District

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Simple Setup for Events

Guidebook helped me plan and coordinate a staff PD day for my school district. Users were able to interact throughout the day and plan out the sessions they wanted to attend digitally, without needed to carry a paper copy with them. This also helped me promote our day/event as well as provide acknowledgment to those companies that helped support our event.

Pros

Guidebook is a pretty easy tool to use when coordinating, planning, and scheduling events such as conferences and organizational/ company days. I have used in education when planning PD days for our district or when attending conferences. best part is the mobile app that users get to use and interact with when you make it live. Decent amount of included capabilities as well, that are in the free program, including images, and a feedback system.

Cons

When using with the free program, you are limited to the total number of downloads of your mobile app. I assume when paying this will change. As of now, the free version has sufficed.

November 2017

Kris from St. Olaf College

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

Campus welcome information

We know that the majority of our first-year students were able to download the Guide, so we were able to communicate with them for their first weeks. Families who used the Guide were complementary.

Pros

It puts the essential information in the hands of the people who need it. It's easy to navigate. Icons are universal and understandable. Sending out schedule changes, updates, or reminders is a great feature. Easy for the guest to create a custom schedule.

Cons

The hardest part is taking a nice, orderly word document and getting into excel format to upload. It's hard to put one session with multiple sections into a format that works for the guest to easily choose and add to their personal schedule. Guest can't add non-Guide events to schedule.

May 2018

Vicent from Desarrollo Web Marketing Experiences

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2018

Write down your activities in a more didactic and efficient way.

With Guidebook to organize my days and write down important things is very simple and fast, it is enough to just look for the app and start to write down.

Pros

The method of organizing for each of your activities that you can save as a digital book is really amazing and useful, with the app you do not worry about taking paper and pencil as in the old school, although necessary but not so practical.

Cons

It is a little confusing when looking for your activities and it brings problems when editing, there are cases that do not save the modifications.

November 2017

Andrew from Presbyterian Church (USA), Office of the General Assembly

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Guidebook helps us look good!

Guidebook helps us offer a tool for our event participants that we'd never be able to create on our own.

Pros

As a religious, non-profit organization we don't often get high marks for being cutting edge or contemporary when it comes to our uses of technology. We have made some huge strides in the last 5 years and Guidebook has been part of that formula. Guidebook is one of the top things constituents mention in post-event surveys as something helpful we offer to improve their experience. I spend many hours perfecting the setup but I can't take credit for the platform itself. That's all you!

August 2018

John from Texas Annual Conference

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

We used Guidebook at Annual Conference this past May. It was a way better presentation of events.

This software kept me organized at Annual Conference for the last 2 years.

Pros

When we had Guidebook as a list of events, dinners, speakers, etc. It was a great way to stay on top of things when so much other stuff was happening at Annual Conference. I even had access to some information that I did not have before because of Guidebook! I simply never saw it when the Conference used printed guidebooks.

Cons

Depending on the stuff i was looking for, Guidebook was kind of overwhelming my first year, because it was such a Big Conference with a lot of information.

November 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Good product, very intuitive and comes with a great customer support team

Ease of use and a consistent product we feel good about promoting to our attendees.

Pros

The guides we create are very easy to build and navigate. Most menus and items can be customized and the website's support FAQs and step-by-step instructions are incredibly helpful. If an answer can't be found there, I've always gotten quick answers from the support team that address what I need.

Cons

The only reason I'm not rating this 5 stars is because there's no lead tracker availability. At our conferences, we have exhibitors that would like to follow up with attendees more directly than just saying "do you have a business card?".
Further, we would like to track actual attendance at sessions by having a QR code printed on badges and someone at the door to scan as people arrive. As much as we encourage our attendees, we know not everyone will download the app and check-in to sessions, so that doesn't give us the most reliable data.

December 2018

Kelsey from University of North Dakota

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Great as a conference attendee; okay as an event organizer

Overall, I've had a positive experience with Guidebook. It has the capability to be an incredibly useful tool!

Pros

I loved using this as a conference attendee. It was great to have the entire conference schedule on my phone with the ability to add my personal sessions, view a map of where the session rooms were located, and review each individual session.

Cons

We used this at our University for an Open House event we held, and it was not as easy to set up for our guests as I would have assumed. Since our Open House utilized all of campus rather than one building, getting the map feature to function effectively was difficult. When I had questions during set up, I was directed to view online help tutorials, which were not always that helpful.

November 2017

Margo from Missouri Partners in Prevention

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Guidebook is wonderful, we use it each year for an annual conference!

Pros

It's very easy to use, everything is well laid out. It's visually appealing and I can always find what I need. Customer support has been wonderful and they are always helpful!

Cons

I guess the only thing that I would say I like the least is the cost for upgrades - we would really like to use the "tracks" for our conference, but it is really the only benefit to the upgrade for us so we have chosen not to do it.

November 2017

Kathleen from Arpin Van Lines, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Easy to use, great product!

This software made my company look more professional during our events, which made me look good!

Pros

For the infrequent, smaller user, it is wonderful that we can use the product for free. It is so easy to use and well received by those who have access to our Guidebook. Thank you so much for a great product!

Cons

The only con I have is that I wish there was a subscription between the free option and the next level.

March 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

March 2019

Great Way to Build an App for an Event

We needed the ability to build an app for a large conference that attendees could use to build their agenda and that we could use to communicate in real time. Guidebook gave us that power, even though we didn't have tech/coding experience or knowledge.

Pros

I like how easy and user-friendly it is. I do not have coding experience myself, but I'm able to use Guidebook to create an app for a large conference. Many people on my team can be admins, and we can all edit, add photos, insert descriptions, and make sure everything looks great. The end result looks awesome on mobile devices and takes our conference to the next level. I also love the metrics, which help us know where to put our efforts/improvements.

Cons

We use this every year, and when I log on it always defaults to first app rather than the most recent one. This isn't a huge deal, but it is annoying.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Best event app on the market

Guidebook allows us to eliminate printing and offer users a much improved experience at our annual conference. We collect feedback through the app, facilitate networking, sell sponsorship placements, and give attendees all the information they need. It's been a really useful tool, well worth the investment.

Pros

Great UI. Easy to build apps. Excellent customer service. There are a lot of event app companies out there, but Guidebook is by far my favorite. Both from a user's and admin's perspective.

Cons

App store no longer allows for branded apps, so you have to create an app within Guidebook's app. Not the worst, just wish Apple were less restrictive.

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Simple To Use, As in Depth as you Want it. A Valuable Event Tool.

Pros

The cost is perfect and the setup is a breeze.
WYSIWYG Editor.
Ability for push notifications.
Live updates to people attending your event.
Optional ability to set up a social section to improve interactivity for guests for your event.

Cons

Doesn't always push EVERYTHING a user may want pushed.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money