About Heroku

Heroku is a cloud-based application development platform that supports multiple programming languages. It helps developers effectively manage and scale applications written in open language frameworks and sources. The application takes care of the infrastructure that is required to efficiently deploy apps across multiple areas, allowing users to focus on developing. Heroku is connected to the most popular workflows and tools that are being used today. It is highly effective at running and managing applications written in Ruby, Node.js, Java, Scala, PHP, Go and Clojure. The software eliminates the need to switch between different programs for coding by providing a single window platform that supports all languages. Heroku helps developers run, scale and build...

Heroku Pricing

Free: 1 web/1 worker Hobby: 10 Process Types: $7 per dyno/month Professional - Standard/Performance: $25 - $500 per dyno/month.

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Available

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Heroku Reviews

Overall Rating

4.58

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Showing 1 - 5 of 253 reviews

Anshuman

Company size: 10,001+ employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

January 2022

Great for using for hosting projects

User Profile

Olivier JM

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

May 2021

Deploy your code with less hustle

Deploying without having to hire an extra person for DevOps, Just do a git push and your app is deployed this helps businesses to deliver new features to users faster with less resources.

Pros

Heroku makes it easy to deploy applications, and you can do it in many ways. either using their cli or syncing with the repo whether on Github or Gitlab. Another cool feature of Heroku is the ability to add any addons with a simple click, beyond this their documentation is well written and they have a free version that works well for small apps, another cool feature is the metrics and analytics on the traffic your site is getting.

Cons

There is no easy way of switching account, let's say you have a person account and a work account, also some errors are cryptic sometimes which makes it hard to debug what went wrong.

Reasons for choosing Heroku

It was cheaper and easier to setup.

Thiago

Company size: 51-200 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

May 2022

Easy to scale PaaS in top of Amazon regions for your own or orgs git projects

Heroku has a friendly UI and set it up very easily with git flow inside a corporation. The way it scales up/down its really intuitive and makes a team work without issues. However, sometimes, the PaaS lacks in display some different regions availability and have a higher cost for private spaces, so need some planning before implementing in your org to check if fits with your needs.

Pros

The way Heroku let you scale up clustered instances using the dynos all through an friendly UI its a really useful feature that makes effortless get your app up and running to handle huge amount of traffic. Also its really simple setup a Review App pipeline created automatically by a git hook which makes easy create versions of the app based in a PR Review or purposed change.

Cons

I think Heroku lacks in display different regions in the free tier and also private spaces. This limit your application for certain regions - if you're planning have a Data Residency and Region availability isn't recommended in my opinion. Also Heroku depends 100% with Amazon availability - once some regions of amazon or ec2 was off last year, the whole panel wasn't able to access. I would suggest have a backup plan with dynos in a different provider to have resilience in third-party providers.

Reasons for choosing Heroku

I think Heroku still have an intuitive UI that makes easier for a team manage without go over so much documentation or troubleshooting if something happens. Also the company provide some support and buildpacks for legacy code, like frameworks such as Meteor and different Node versions.

Wenmin

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

August 2022

Account is blocked and customer support is not responsive

Cons

Because of a handover issue in the team, we lost access to the authentication app (it's with my previous business partner who dropped out abruptly.) I still have the account and password, but I cannot authenticate my login. That's when I learned that without being able to log in, I could not even contact Heroku support. They reject your email if you don't have an account associated with it. It's still okay. I opened an account and submitted the issue. They ask me to provide a long list of very detailed information about the app name, commit hash, associated GitHub account and associated repos in that account, and invoice number and amount, etc. Which still make sense regarding account security. The problem is that after I submitted all information, I didn't get any response for days and the charge for the subscription just kept counting. It makes me feel quite helpless. We are not even using this service anymore, it's hard to understand why it is so difficult to pause an account/subscription at least. I hope by posting my review I can get some more active responses from them. I have the account and password, I can prove that I'm the owner of the associated GitHub repositories, and I'm even the person who they are billing to, with my personal address and name on the bill. It feels really horrible and I will recommend everyone to use other services regardless of how great the actual product is.

Isak

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

September 2022

Simple and affordable platform as a service

Heroku allows us to focus on developing actual applications without the need to worry about complex server configuration and networking.

Pros

Ease of setting up new applications and provisioning add-ons. Great user interface for easily managing applications.

Cons

Limitations in application setup makes it unsuitable for large multi-service systems. HTTP requests are limited due to a enforced timeout of 30s.

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