Heroku vs Salesforce Platform

Heroku has 247 reviews and a rating of 4.58 / 5 stars vs Salesforce Platform which has 231 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.58 / 5 (247)
4.29 / 5 (231)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 30, 2022
September 26, 2022
Pros/Cons
  • Pros

  • Heroku provides easy-to-use deployment services for a number of technologies, allowing for rapid prototyping that is easy to share with others.
  • It's great that it supports so many different languages, and the knowledge base and step-by-step tutorials are outstanding.
  • Cons

  • This will leave a bad impression on our side projects if potential users were to find out about it after it’s been inactive for sometime.
  • This group refused to use phone, so the limited accessbility was only with email, when they would always pickle us back and forth to differing departments, not finding any solutions for us.
  • Pros

  • It's the best CRM out there. So long as you have a salesforce guru on your team, anything can be built or accomplished.
  • It was successfully integrated with our legacy systems and even the complicated business rules are handled in a clean way.
  • Cons

  • Additional features can be pricey, customer service is terrible, they'll charge you for everything additional.
  • It's difficult to navigate and it's sometimes visually overwhelming.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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