All Jama Connect Reviews

1-14 of 14 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Rakesh

Mining & Metals, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

The Multi-Faced Tool for your Projects!

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2019

Jama Connect Review

Overall experience using Jama Connect has been really good. I would definitely recommend it to my colleagues.

PROS

Jama provides a very user-friendly interface with a lot of intuitive functionality. Provides requirement traceability and also versioning. The functionality to apply filters has been implemented better than most of its competitors in the market.

CONS

The text editor can be a little difficult for a first time user and can be made more intuitive. Filtering can be made more convenient to use.

Vendor Response

Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. I also wanted to check on the cons feedback you shared - we've made many changes to our UI and the tool in general since 2019. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Manoj

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

Good choice for requirement management

Good product but loading and navigation issues

PROS

1. I have been using Jama for over one and half years. The good thing about JAMA is all the requirements are systematically placed in JAMA. Its search option is good. By typing any keyword, all the related requirements get listed below. 2. I liked the requirement review facility in Jama. All the comments are well preserved. By going through them, I can ensure whether any comments are still open. It helps in tracking the closure of all questions/comments raised during requirement review. 3. Notification service of JAMA is quite good

CONS

1. I felt that loading and navigation of Jama needs to be improved. Sometimes the delay is quite noticeable. 2. Though the homepage contains all important information, little improvement in look and feel of GUI can make it more attractive. 3. There should be auto login in Jama using windows login password like other software I use. Every time I have to manually give windows login/password to enter Jama

Vendor Response

Hi Manoj, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. We've many changes and improvements to the tool since this review was created, including its performance, UI, and overall capabilities. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Mark

Biotechnology, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Mark's Jama Review

I prefer this SaaS over others in this category

PROS

comfortable, intuitive navigation through the menus/screens

CONS

A little intimidating for 1st time users

Yu

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2018

Jama Review from a True User

PROS

Web-based and much cheaper option than DOORS. Learning curve is really flat. No need for professional IT engineers to maintain the system

CONS

Data export an import extremely not convenient. Now only support export to excel. After excel export, the sheet is not the same format as seen in Jama and it takes me long time to reformat the sheet in excel. 3rd party tools integration is not ideal, like the support to EA, Github,...

Vendor Response

Hi Yu, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, including export and integration updates, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Leyna

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

I use Jama daility and love it

I am an admin and active user and I love this product! I cant do my job without it!

PROS

Tracks my requirements, helps collaborate with other engineers on requirements, the Jama Reviews and change process is easy to implement and use. They also added e-signatures for approvers which has been key in baselining requirements.

CONS

Its hard to separate admin access from create access, though recently Jama implemented changes to admin usage and its helped. The baselining feature is not strong either, rather, items are baselined per review regardless of approvals and rejections.

Reason for choosing Jama Connect

It is a much friendlier tool.

Vendor Response

Thank you for taking the time to write this review! We are happy to hear that Jama Connect has helped you with baselining, review cycles, requirements / traceability management, and more. Thank you for sharing your feedback regarding baselining and permissions / access as well. Wanted to share some links that might help with these topics (though it sounds like you are familiar with their functionality) so I've pasted resource links below. Also sharing a link to our User Community - from there, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com/ah/en/reference/permissions/access-permissions.html *https://help.jamasoftware.com/ah/en/manage-content/baselines.html

Replied January 2023

Kim

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Jama Contour is a Winner!

We purchased Jama Contour Requirements Management software recently and I have to say the software is everything we wanted it to be and more. The major selling point was the ability to store and create your own field level data and we have taken advantage of that in spades. This alone has saved us hundreds to thousands of dollars. The level of customization provided by this software is far beyond anything we have seen. We use it on a daily basis and we are not moving away from this software. It helps drive us to our mission of "Excellence" in IT. Thank you Jama!

PROS

Ease of installation, Ease of use, Ease of customization. Works as advertised and excellent customer support.

CONS

You need a pretty decent server that can handle the memory requirements.

Vendor Response

Hi Kim, Thank you for sharing this great review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Stan

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2020

Jama Connect Review

A concise, centralized repository for defining new product marketing and customer requirements, administered with rules-based workflow. There is flexibility to maintain requirements per time-based, dollarized roadmap. The downstream EARS/SEARS brings entire product development team into a tight-knit collaborative environment where SW links and dependencies manage the evolution of requirements and downstream changes

PROS

Collaborative medium; Collective decision making and decision records; Information archive & presentation; Ease of use

CONS

Training was cumbersome and took longer than was anticipated; Managing reviews and policing workflow

Vendor Response

Hi Stan, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. I also wanted to check on your progress with training, managing reviews, and overall workflow. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com/ah/en/reviews-in-jama-connect.html *https://help.jamasoftware.com/ah/en/get-started/administration/managing-workflow.html

Replied February 2023

Nakul

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Excellent for requirements traceability

I was able to write software requirements

PROS

1. a lot of functionality perfect for complex requirement traceability 2. extremely good notification system

CONS

1. a bit sluggish at times 2. if you do not have enterprise license then it will limit the number of users who can stay logged in together

Vendor Response

Hi Nakul, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. We've many updated to the tool, its performance, and more. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Rakesh

Mining & Metals, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed November 2022

A scalable multi-staged product

Good experience if supported by the company.

PROS

Requirements and change management with up and down stream relationships with requirements, use cases, design, tests

CONS

Very expensive for organization to continue. Document export required lot of adjustments to be presentable.

Vendor Response

Hi Rakesh - Thank you for taking the time to write this review! We are happy to hear that Jama Connect has helped you with requirements and traceability management, and more. Regarding your feedback on costs and reporting - I wanted to share some helpful resources for custom reporting (linked below) Hope this helps! Please reach out if we can help with any reporting or to discuss account management: **https://help.jamasoftware.com/ah/en/analysis---monitoring-your-project/reports/custom-reports.html **https://github.com/jamasoftware-ps/Community-Reports

Replied January 2023

Craig

Consumer Electronics, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2018

Jama for document development

PROS

I love how Jama tracks changes. When creating a document it is easier for multiple people to edit it at once than Word.

CONS

It is different than other document software so some people have a hard time learning it.

Vendor Response

Hi Craig, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

User Profile

Miguel

Verified reviewer

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Control

PROS

Se puede integrar con Jira si utilizas esta plataforma para control de incidencias si eres desarrollador

CONS

Muy caro, cuando exportas un documento por ejemplo a excel se pierde el formato

Vendor Response

Hi Miguel - Thank you for sharing your review of Jama Connect! We are glad to see your positive ratings and feedback. We wanted to share some resources regarding your Excel export concerns about losing formatting in an export. First, I'll share this link to our Help guide, which may help with trouble-shooting the Excel export formatting that you're looking for: https://help.jamasoftware.com/ah/en/manage-content/exports/export-to-excel.html - Additionally, this site contains all of our available BIRT & Velocity Community reports, many of which are available in an Excel format: https://community.jamasoftware.com/blogs/kristina-king/2016/11/17/birt-and-velocity-reports-created-by-our-consulting-team-available-for-your-jama-instances - We hope that helps! If we can be of further assistance in troubleshooting, please reach out to our support team at https://support.jamasoftware.com/hc/en-us - Thank you again! Hola Miguel - ¡Gracias por compartir tu reseña de Jama Connect! Nos complace ver sus calificaciones y comentarios positivos. Queríamos compartir algunos recursos con respecto a sus inquietudes de exportación de Excel sobre la pérdida de formato en una exportación. Primero, compartiré este enlace a nuestra guía de ayuda, que puede ayudar a solucionar problemas con el formato de exportación de Excel que está buscando: https://help.jamasoftware.com/ah/en/manage-content/exports /export-to-excel.html: además, este sitio contiene todos nuestros informes de BIRT y Velocity Community disponibles, muchos de los cuales están disponibles en formato Excel: https://community.jamasoftware.com/blogs/kristina-king/ 2016/11/17/birt-and-velocity-reports-created-by-our-consulting-team-disponible-para-sus-instancias-jama - ¡Esperamos que ayude! Si podemos ayudarlo en la solución de problemas, comuníquese con nuestro equipo de soporte en https://support.jamasoftware.com/hc/en-us. ¡Gracias de nuevo!

Replied February 2023

Javier

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed September 2015

User friendly high level of customization.

Pros: I was able to build in Risk Management into the tool without much hassle. User Interface is user-friendly and feels natural. Easy to set up. Low resources consumption. Is amazing how well it performs. It's not a heavy application. The current license scheme have only paying licenses for content creators. Approvers, reviewers, viewer, etc. have free access. Cons: Reports are tied to the use of Word and Excel which might prevent usage. Probably should use open formats instead for use in multiple platforms.

Vendor Response

Hi Javier, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. There have been many changes to the tool, including reporting updates, UI changes, and overall improvements. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Dan

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2017

Jama Is Ok - Get's The Job Done

We use Jama to manage our product lifecycle. Coming from Jira, it takes a little getting used to. Some of the basic configurations are hard to set up, but overall it gets the job done.

Vendor Response

Hi Dan, Thank you for sharing this review. I know some time has passed since you shared this feedback, but I wanted to check in and thank your feedback about Jama Connect. Quite a lot has changed in the tool since this review, including overall UI changes, new features, and more. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com

Replied February 2023

Showing 1 - 14 of 14 Reviews