About Ombori Grid

Ombori Grid powers Omnichannel retail, Visitor Management and Customer Experience in physical locations. It includes a marketplace of ready-to-use, no-code apps such as Appointment Booking, Queue Management, Occupancy Control and Digital Signage Playlist. These can be deployed quickly and easily without the need for expensive time-consuming development.

Powerful, interactive experiences

Interactivity is at the heart of all Grid apps, empowering both customers and staff. Users can interact with Grid apps via Web, mobile, voice, touch-screen or gesture, among many other options. All Grid apps can include an interactive digital signage component, enabling people not only to see the information they need, but also to request further details or take action.


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3 Reviews of Ombori Grid

Overall rating

5 / 5 stars

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September 2021

Erik from Swedish National Grid

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Easy to deploy virtual queue and more

Powerful, versatile and easy to use.

Pros

Saas model that was really easy to set up, with some simple clicks. Gives me great tools to manage and balance demand. The experience is seemless and has a contemporary feel.

Cons

Integration with WhatsApp and similar apps could be useful (the notifications are currently sent in-app or as sms or email).

September 2021

Dong from SBAB

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Fun experience with Covid-safe functionality

Modern and fun experience. I would definitely recommend Ombori Grid to more people to experience!

Pros

The support of voice UI allows user to interact with voice and thus makes it Covid-safer. It's a cool and fun function in general. The product is easy and intuitive to use.

Cons

It currently only supports removing background and replacing with predesigned background. However, it would be even more fun and interesting if it had supported filters and video recording.

September 2021

Emilia from MDH

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Research

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2021

Very easy solution

The option to wait outside (away from a crowd) will continue to be important for certain customers. That is the best feature I think.

Pros

Great flexibility in appointment booking and ad-hoc drop in Great that you can reschedule if you need to The option to wait outside (away from a crowd) has been very useful during the pandemic No HW-investment is needed

Cons

Something to think of (for the future) is that it would be nice to see which member of the staff that was available a certain time, so customers can chose who they wanted to book the timeslot with.