Seriously good, with tremendous assistance in getting setup and advising on processes around agile and jira way beyond the scope of the discussion. A valuable relationship. Will and the team are genuine experts in agile and product management

Really easy to use and clear presentation, slick UX

I'm yet to find anything not to like, perhaps that the colors are too close on the chart legends

Overall we are loving this product and excited to continue to ramp up our teams and get them diving deep into the Plandek data to optimize and enhance how they deliver software.

I loved how easy it is to setup and get started. Simply point it to your various datasources (eg: JIRA boards, repos, build pipelines) and it'll start collecting data and providing insights. Out-of-the-box dashboards providing an array of useful metrics and insights to help you get started quickly with industry-standard views into software development processes. The Pipeline/Deployment API is a game changer as well; a little more involved to setup, but well worth the time. With this integration, you can track production deployments and tie those deployments back through your SDLC events to understand key metrics related to delivering software. The ability to organize datasets into hierarchical relationships made it really easy to group teams into products / product areas for higher-level views across our organization. The customer service is also excellent; very responsive and willing to listen to our feedback and provide help/support where needed.

Nothing really stands out here. The Plandek folks are great and they are eager and willing to incorporate feedback into the future roadmap plans where it makes sense.

I see a lot of potential on Plandek, I think Plandek can help us to have a better understanding on things that generally are missed from engineering point of view in order to improve our productivity. Adopting Plandek forced us as well to define some JIRA standards from our side, so that the information we get from Plandek can be compared on time using the same base, which is good. In the end I quite like Plandek and it is already having impact on our product, but there are still some changes that will need to happen for us to fully get the value that we expect for having big impact

Plandek offers a lot of information gotten from JIRA in a more user friendly way than JIRA itself. Plandek is really flexible and many information can be taken in order to identify areas for improvement in the team

Plandek offers a lot of options for tracking multiple useful areas for the business (delivery time, sprint info, tickets, etc), but some of the important things for making this really useful to the final client are missed, eg: I find the LiveView app useful, but there is not much value if I can't define specific levels and raise alerting based on the levels that I specified instead of the one that are pre-defined by Plandek. There are small details that seem to be quick win from me and will really improve the impact of Plandek in my end (like dates flexibility, etc)

CaseWare has been able to gain visibility into the full lead time to value across our bug tracking, code, build, and production systems. We have also implemented a common set of metrics for best practices and lessons learned to be more effectively shared globally.

Plandek aggregates data from disparate systems to put together full DORA metrics and many other additional more comprehensive metrics into a single pane of glass. The documentation built into the platform lowers the barrier for all team members to be able to derive value from it's usage.

Some connectors to more exotic bug tracking or build environment toolsets are not yet available.

Plandek has helped give visibility to the team on a daily operational level. we can see how we're tracking and easily measure efficiency. The support we have received has been first class. I would recommend the tool to anybody

The product is super easy to use. Working with a tool that offers so much visualisation to represent statistics makes interpreting the results easy. The tool is helpful on all levels, from board to daily operations. The tool is very customisable and is supported by a great team to help at every step of the way. The templates are incredibly helpful to get started!

From a UI perspective I'd like to be able to change the colours in the charts - this is very superficial and not effecting the use though.