ProntoForms
ProntoForms
About ProntoForms
ProntoForms Pricing
Essentials: $15.00/month/user Advanced: $45.00/month/user Enterprise: Contact us for pricing ProntoForms is also available as a white label solution via carriers such as AT&T. *Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available

Most Helpful Reviews for ProntoForms
1 - 5 of 220 Reviews
Rajendra
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2018
Easy to configure, create forms, create users, create roles, give access, feeding data, API
Signing up the member without using paper form. That avoid the data re-entry.
PROSI have been supporting the ProntoForms Application from 4 years. All features are very easy to use and manage. All features are very effective. Users iPad might have different forms. Even a forms that has 7 pages, no issue at all. I worked on API to push data for the forms into iPad. Users submit the records and will back to the server to automatic feed into database. Customize whole cycle was great and success. Creating Users, Creating roles, security access, creating form space and forms are very easy. All features to create form are there. Customize forms can be create easily.
CONSAs a software engineer, I don't see any cons on this application. But I see that a user can use either iPad or iPhone. One user cannot use both. If user want to use both there will be two license and two user. If a user can use at least two devices from same license and same user name that will great.
Jen
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Useful and Easy to use
As long time users we have seen Pronto Forms develop many new features over the years and every time there is a change there is lots of tutorials, articles and support to learn and utilize the new features
PROSWe have used Proto Forms for over 10 years to manage our field service teams and it has been very easy to use to all our staff including those with little to no experience with smart phone technology.
CONSThe maps integration in our area is sorely lacking and as a result we have had to use several work arounds
Reason for choosing ProntoForms
Thoughtful Systems was not user friendly, did not integrate into our accounting program and had less customizability
Reasons for switching to ProntoForms
QXpress was not user friendly, did not integrate into our accounting program and had less customizability
Vendor Response
Hey Jen, Over ten years of using ProntoForms, that's fantastic! We appreciate you sharing how you have noticed our evolution. We continue to put all our efforts into making our product the best it can be for our customers, so it is comforting to hear how much we have helped your company. Sorry to hear about your experience with our maps integration in your area. To see what we can do to help, I will speak with your Customer Success Manager directly. Thanks for being such a loyal partner. All the best, Esmond Ng @ ProntoForms
Replied November 2022
Subham
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Form automation is very easy with the help of this
ProntoForms is an exceptional company that not only provides ongoing learning opportunities through a user portal, but also through regularly scheduled webinars. Additionally, their Customer Success Managers regularly check in with customers to assess any difficulties or provide assistance with new features and functions. The platform is continually evolving, offering new features and enhancements on a regular basis to improve the user experience.
PROSA user-friendly software that enables the creation of forms and workflows is available to eliminate the need for manual data recording. The software seamlessly integrates with Salesforce, serving as a system of record, and eliminates the hassle of tracking down paperwork or deciphering illegible handwriting. Additionally, customer signatures can be captured directly into PDF reports, simplifying the process of providing reports to customers. This all-in-one platform provides full integration, streamlining the process and increasing efficiency.
CONSAlthough it may seem daunting at first, our organization made the initial setup of ProntoForms overly complex. However, ProntoForms has recently launched ProntoForms University, providing users with the opportunity to learn at their own pace and gradually increase complexity as they become more comfortable with the software. This allows for a smoother transition and a more user-friendly experience.
Vendor Response
Hi Subham! It's great to hear that your company has been using the software for over a decade to manage your field service teams and that even staff with limited experience using smartphones have been able to use it easily. Regarding the cons, it's unfortunate that the maps integration in your area on ProntoForms is lacking. I appreciate your feedback on the maps integration and will forward it to the team for consideration. I am also glad you find that our tutorials, articles, and support make learning and using new features more accessible. We appreciate your loyalty and look forward to working with you even more! Regards, Esmond Ng @ ProntoForms
Replied March 2023
Carlos
Wholesale, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2021
Many better solutions on the market
Support is awful, and the product is clunky and requires work-arounds. There are MUCH better solutions on the market. The problem for us was that you have to spend a lot of time figuring work-arounds by the time you have put so much time into making it do what you want you are too far down the rabbit hole to back out once you find out that it is not such a great "solution" that requires babysitting and overhead. Do not sign a contract until they prove it does what you need seamlessly otherwise you will be disappointed. They will tell you what you want to get you to sign and then fall short. Make them build you a demo first, otherwise your in the woods.
PROSThe promises the sales team made. It was going to require little management overhead.
CONSThe promises that they could not deliver.
Reason for choosing ProntoForms
It was supposed to be an easy setup & management
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Revolutionary and reliable
Personnel at my company who use this tool have provided positive feedback regarding ease of use, attractive design and its automation capabilities. I personally am impressed with its Recordkeeping capabilities as it helps ensure our legal requirements are met, and our records help substantiate this.ProntoForms is easy to use and customize. It works well on desktop and mobile devices. There is an opportunity to experience the product first hand via Free Trial. The cost, in my view, is relatively inexpensive, when compared to other similar products. My overall experience has been 100% positive.
PROSThe most impactful features in ProntoForms are its document management and OSHA Recordkeeping. Documents can be created in various file formats i.e. Microsoft Word, PDF, HTML, JSON, CSV, XML. Documents can also be copied or moved with its data sets. It can also be linked to other versions for ease of reference. There are beautifully designed templates that are modern, realistic to business needs and effective risk management. These templates can easily be customized and branded to meet the company's needs. The interface is also easy to navigate and requires little time to learn how to use the product. OSHA Recordkeeping is a valuable feature that is often overlooked. It protects my company from being susceptible to fines and legal/regulatory breaches. My records are securely stored and easily retrievable.
CONSThere are no features that I have encountered to date that did not meet my expectations. I think that this is a cost effective and reliable tool to gather data, analyze data and manage/store records.
Vendor Response
Hey, Revolutionary and reliable! I love that title. Thanks for leaving a review and letting us know about the ease-of-use, design, and automation capabilities of our platform. I'm glad our recordkeeping features are meeting your compliance needs. We're constantly working to improve our product, and we really appreciate your feedback, as it helps us better understand how we can make our platform even more user-friendly and effective for businesses like yours. If you have any suggestions or questions, please don't hesitate to reach out to your Customer Success Manager. Best regards, Esmond Ng @ ProntoForms
Replied January 2023