Ratings & Reviews

Overall Rating

4.46 / 5 (209)

4.49 / 5 (253)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

July 29, 2020

August 4, 2020

Pros/Cons

  • Pros

  • The tool is easy to use and quick to get up and running without the involvement of IT. It works well for us to collaborate with folks internal and external to our company.

  • I like that it is online and can be accessed anywhere with internet!

  • Cons

  • The tool is a good fit for a small user base. The cost and quickly outweigh the benefit if the user count gets too large. I would like to see a better enterprise-level offering.

  • The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

  • Pros

  • It is easy to use, easy to set up, and once set up seems to be great capturing a lot of details.

  • It's easy to use and has helped us keep up with anything that goes wrong much faster than if we weren't using it.

  • Cons

  • I love the free plan, but the next plan they offer is $30/mo. I wish there were more side-project-friendly pricing options. $30/mo for a project I host for free and is open source is a bit much.

  • Sometimes I feel something is going wrong with errors count but in general my experience is more than positive

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots