Ratings & Reviews

Overall Rating

4.46 / 5 (207)

4.56 / 5 (213)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 25, 2020

May 14, 2020

Pros/Cons

  • Pros

  • The tool is easy to use and quick to get up and running without the involvement of IT. It works well for us to collaborate with folks internal and external to our company.

  • I like that it is online and can be accessed anywhere with internet!

  • Cons

  • The tool is a good fit for a small user base. The cost and quickly outweigh the benefit if the user count gets too large. I would like to see a better enterprise-level offering.

  • The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

  • Pros

  • Super fast to integrate. Lots of code examples.

  • Super easy service to set up number. Wether I need to provision a number for texting and voice or fax, Twilio is my favorite phone provider to use.

  • Cons

  • It's a little intimidating at first. Lots of setup behind the scenes. However, once it's set up, it's a very solid product!

  • Debugging the product is a bit time consuming, but it is getting better.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots