Salesforce Platform vs TestRail

Salesforce Platform has 177 reviews and a rating of 4.24 / 5 vs TestRail which has 147 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (177)

4.39 / 5 (147)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

February 28, 2021

March 4, 2021

Pros/Cons

  • Pros

  • I love how easy it is to use. It feel like the interface is way friendly. I love how clean it looks.

  • It is very user friendly, offers great customization, and is great when it comes to keeping all tasks organized and on track.

  • Cons

  • When it comes to reporting, some of the fields can be a little difficult to understand but if you spend a moment learning your way it ends up not being a problem.

  • Can get pricey for a small business. UI is not the best yet but you can customize to make it better.

  • Pros

  • I love the integration with Jira and Ranorex. It makes the whole test execution process seamless.

  • Easy to use, simple and straightforward api's to plug into with good documentation. Love this system to use with both manual and automation.

  • Cons

  • Can be a little tricky to get the project set up and configured at first but soon becomes intuitive

  • Running test runs are sometimes a pain but you can still manage.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos