TestRail

RATING:

4.3

(169)

About TestRail

TestRail Test Case Management is a cloud-based platform that allows users to manage, track and organize software tests. TestRail Test Case Management’s key features comprise modern test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests. TestRail Test Case Management integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools for project management. TestRail ...

TestRail Pricing

Starting price: 

$37.00 per month

Free trial: 

Available

Free version: 

Not Available

Centralized test case management

TestRail Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for TestRail

1 - 5 of 169 Reviews

Bernard

Marketing and Advertising, 501 - 1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Very user-friendly and powerful features

User Profile

David

Verified reviewer

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Easy to use and mantain. Very useful to do regressions.

I use it every day. It's very easy to define the tests and execute them manually and with automations.

PROS

It's very easy to use, with different kind of configurarions and customizations.

CONS

The tests scenarios are not versioned. There's not possibility to see previous changes or have different versions of them.

Reason for choosing TestRail

It's easy to use and mantain.

Reasons for switching to TestRail

It was discontinued.

Vendor Response

Thanks David! We'll take your feedback into consideration!

Replied March 2020

Jason

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Everything we needed at half the cost

We are better able to track our software testing and coverage with this tool.

PROS

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

CONS

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.

Reasons for switching to TestRail

We switched from qTest to Test Rail because qTest was more than double the cost of Test Rail with absolutely no feature difference for what we needed/used.

tony

Computer Software, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed January 2019

TestRail good for somethings, but not for others

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

PROS

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

CONS

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

User Profile

Matthew

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

TestRail: Great for companies willing to pay for it!

Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

PROS

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

CONS

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!