Overall I am very satisfied with the product and customer service.

I like the flexibility to create and modify schedules and reports. I can create tasks for team members and Aha! sends them reminders (upcoming and past due). I manage business operations projects and this feature has been very helpful and has eliminated my having to chase down most tasks. I like the feature to create various reports with multiple slices of data/views for different purposes by just adding or removing filters vs. building something from scratch. Customer support is top notch. Someone always gets back to me within a couple of hours if not sooner whenever I reach out with questions or requesting help.

This software is complex, IMO not very intuitive and has a steep learning curve. There are tutorials that are very helpful and walk you through most everything you can think of, but it takes time to watch them and/or read. Once you get past the initial phase of learning the software and features you need, you will love it.

A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

After getting used to it gives you ton of features to create stunning visualizations and project tracking on a very nice way

Tons of features giving you the ability to follow up on biggest to most minute details of projects which makes it very malleable to various needs.

The learning curve is steep compared to You track. Schedules epics activities development tasks todos and several other features can be hard to distinguish and somewhat confusing.

The layout of the sprint and features is really well done. I do enjoy the look of AHA vs other competitors that I have used. It’s really easy to use and the mobile app is a nice feature.

I really don’t care for the search functionality of AHA. I think that I don’t always find things in the way I search or use keywords. A keyword might be in a ticket but it isn’t always found.