Overall, it is the best analysis tool that I have ever used for problem investigation. It provides a variety of ways to analyze a problem or a product.

The variety of details that I can search by using this tool.

Sometimes there seems a delay for the output of the data.

It gives excellent coverage across most AWS resources and even shows how resources interact with one another. This should not be relied on as the sole method of debugging, but gives enough information to go to logs or other individual resources. It also gives really good profiling for how the overall software is performing.

It has a 6 hour window... so if you miss it - you miss it. This is especially problematic because AWS reps can pull up info outside of that window but would look for AWS specific ids - which almost not possible (or quite difficult) without x-ray tracing to give easier querying.

Good platform for service that helps develop and analyse debug from process

Only interface has some minor glitch and have application error sometimes.