--- title: "AWS X-Ray Software Reviews, Demo & Pricing - 2026" description: "Review of AWS X-Ray Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/application-performance-manage/aws-x-ray-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Bug Tracking Software](https://www.softwareadvice.com/bug-tracking/) / AWS X-Ray Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # AWS X-Ray Review Custom quote Free version Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview AWS X-Ray 3.7 [(3)](https://www.softwareadvice.com/application-performance-manage/aws-x-ray-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About AWS X-Ray AWS X-Ray is an application performance management solution, which enables businesses to analyze, debug and track applications to identify causes for encountered issues. Using AWS X-Ray, developers can view user requests, visualize edge or node latency distribution for services and access a map of an application's underlying components from within a unified platform. It helps businesses view and filter data for traces based on several properties such as average latencies, annotation value, timestamp and more. AWS X-Ray allows professionals to isolate outliers, graph patterns and trends according to requirements. 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[Manage this product listing](https://www.g2.com/products/aws-x-ray/claim_requests/new?auto=true) ## AWS X-Ray User Interface ## Popular AWS X-Ray Alternatives Main Product AWS X-Ray 3.7 [(3)](https://www.softwareadvice.com/application-performance-manage/aws-x-ray-profile/#reviews) Ratings Breakdown - 4.33Ease of use - Value for money - 5.0Customer support - 4.33Functionality Pricing Available upon request Alternative Product [ManageEngine Applications Manager](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/) 4.6 [(274)](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.69Value for money - 4.73Customer support - 4.70Functionality Pricing Starting at $395.00 per year Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(399)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.51Value for money - 4.51Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(203)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.96Value for money - 4.19Customer support - 4.55Functionality Pricing Available upon request Alternative Product [Uptime.com](https://www.softwareadvice.com/network-monitoring/uptime-profile/) 4.7 [(54)](https://www.softwareadvice.com/network-monitoring/uptime-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.42Value for money - 4.51Customer support - 4.52Functionality Pricing Starting at $1.00 per month Alternative Product [CubeAPM](https://www.softwareadvice.com/product/531994-CubeAPM/) 5.0 [(18)](https://www.softwareadvice.com/product/531994-CubeAPM/#reviews) Ratings Breakdown - 4.94Ease of use - 5.0Value for money - 5.0Customer support - 4.78Functionality Pricing Available upon request ## AWS X-Ray Pricing and Plans AWS X-Ray has one plan. Basic is custom-priced. Free versionFree trial Basic Contact Vendor for Pricing No plan information available ### How does AWS X-Ray pricing compare to alternatives? Explore how AWS X-Ray's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | AWS X-Ray3.7[(3)](https://www.softwareadvice.com/application-performance-manage/aws-x-ray-profile/reviews/) | Free | Available | Available | N/A | | [ManageEngine Applications Manager](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/)4.6[(274)](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/reviews/) | $395.00 /yr | Available | Available | 4.7 | | [CubeAPM](https://www.softwareadvice.com/product/531994-CubeAPM/)5.0[(18)](https://www.softwareadvice.com/product/531994-CubeAPM/reviews/) | Pricing available upon request | Available | Not available | 5.0 | | [Datadog](https://www.softwareadvice.com/bi/datadog-profile/)4.6[(372)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) | $15.00 /mo | Available | Available | 4.1 | | [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/)4.7[(399)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) | $10.00 /mo | Available | Not available | 4.5 | AWS X-Ray3.7[(3)](https://www.softwareadvice.com/application-performance-manage/aws-x-ray-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money N/A - [ManageEngine Applications Manager](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/)4.6[(274)](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/reviews/) * * * Starting price $395.00 /yr Free trial Available Free version Available Value For Money 4.7 - [CubeAPM](https://www.softwareadvice.com/product/531994-CubeAPM/)5.0[(18)](https://www.softwareadvice.com/product/531994-CubeAPM/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 5.0 - [Datadog](https://www.softwareadvice.com/bi/datadog-profile/)4.6[(372)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Available Value For Money 4.1 - [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/)4.7[(399)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) * * * Starting price $10.00 /mo Free trial Available Free version Not available Value For Money 4.5 ## AWS X-Ray Features - Popular features found in Bug Tracking Audit Trail Issue Tracking Knowledge Base Management Prioritization Project Management Real-Time Notifications Task Progress Tracking Ticket Management Workflow Management - More features of AWS X-Ray API Application Management Diagnostic Tools Performance Metrics Root Cause Analysis Third-Party Integrations ## AWS X-Ray User Reviews ## AWS X-Ray customer ratings - Overall rating: 3.7/5 - Total reviews: 3 ### Rating distribution - 5 stars: 1 reviews (33%) - 4 stars: 0 reviews (0%) - 3 stars: 2 reviews (67%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 5/5 - Functionality: 4.3/5 --- Have you used AWS X-Ray and would like to share your experience with others? ### Amazing platform for analyse debug - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Market Research - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Good platform for service that helps develop and analyse debug from process #### Cons Only interface has some minor glitch and have application error sometimes. --- ### A good analysis tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 10000+ employees - Product usage: 3-5 years · weekly - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is the best analysis tool that I have ever used for problem investigation. It provides a variety of ways to analyze a problem or a product. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The variety of details that I can search by using this tool. #### Cons Sometimes there seems a delay for the output of the data. --- ### Essential starting place for most RCA - Overall rating: 3/5 - Reviewer: Andy Q. - Industry: Automotive - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It gives excellent coverage across most AWS resources and even shows how resources interact with one another. This should not be relied on as the sole method of debugging, but gives enough information to go to logs or other individual resources. It also gives really good profiling for how the overall software is performing. #### Cons It has a 6 hour window... so if you miss it - you miss it. This is especially problematic because AWS reps can pull up info outside of that window but would look for AWS specific ids - which almost not possible (or quite difficult) without x-ray tracing to give easier querying. --- Showing 1 - 3 of 3 Reviews ## See what companies are saying about Software Advice