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Bunnyshell vs Sematext Cloud

Bunnyshell vs Sematext Cloud

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Overall Rating
4.6 (11)
4.8 (29)
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.9 / 5
4.6 / 5
Customer Support
4.7 / 5
4.6 / 5
Functionality
4.4 / 5
4.7 / 5
Last Review Written
November 2, 2021
April 5, 2024
Pros/Cons
  • Pros

  • We are looking to reduce our hosting cost and BunnyShell will be the perfect solution while they are taking care of the servers, we are taking care of the WordPress websites.
  • I love that there are different options for deploying depending on how you want to configure your server.
  • Overall I'm happy with the Bunnyshell product and team. I hope they will add more features for WordPress users in future.
  • Cons

  • They are still missing features compared to the competitor but, at the speed they are making changes, it will be not time that they will be equal or above.
  • Confusing dashboard for a beginner - I thought that a web server was meant to deal with Wordpress installations, turns out that a VM (virtual machine) was the correct way to go.
  • The Dashboard can be sluggish and the overall UI/UX could use a refresh.
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  • Pros

  • Sematext support was overall positive and they are super helpful when integrating with the tech stack.
  • Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.
  • Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs.
  • Cons

  • Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context).
  • Documentation missing for old agents - Ubuntu < 16. Agent once crashed - cause is still unknown.
  • At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos