# Lightstep Software Reviews, Demo & Pricing - 2026 > Review of Lightstep Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/application-performance-manage/lightstep-profile --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / Lightstep Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Lightstep 2026: Benefits, Features & Pricing Wondering if Lightstep is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Lightstep 3.0 [(1)](https://www.softwareadvice.com/application-performance-manage/lightstep-profile/#reviews) Pricing Starting at $275.00 per month ### About Lightstep Lightstep is a cloud-based platform that helps businesses bring together performance, observability, and incident management in one solution. Lightstep's unified platform provides a single point of truth for assessing the operational health and performance of applications. Key features include application monitoring, , alerts/notifications, collaboration, dashboard and third-party integration. Lightstep's unique combination of features ensures that businesses are always running at maximum efficiency. The platform allows them to monitor their applications from end to end, detect problems early on and fix them quickly before they impact users or the bottom line. Wondering if Lightstep is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## Lightstep User Interface ## Popular Lightstep Alternatives Main Product Lightstep 3.0 [(1)](https://www.softwareadvice.com/application-performance-manage/lightstep-profile/#reviews) Ratings Breakdown - 2.0Ease of use - 2.0Value for money - 4.0Customer support - 3.0Functionality Pricing Starting at $275.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15402)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(262)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.26Value for money - 4.25Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(195)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.95Value for money - 4.20Customer support - 4.54Functionality Pricing Available upon request Get Price ## Lightstep Pricing and Plans Starting price: $275.00 per month Free Trial Free Version Basic $275.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lightstep Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of Lightstep Alerts/Escalation Application Management Assignment Management Collaboration Tools Continuous Deployment Continuous Integration Dashboard Diagnostic Tools Event Logs Incident Management Incident Reporting Monitoring Performance Metrics Prioritization Resource Management Root Cause Analysis Task Management ## Lightstep Integrations Slack Integration rated undefined from -1 review Postman Integration rated undefined from -1 review Graylog Integration rated undefined from -1 review Freshping Integration rated undefined from -1 review Mezmo Integration rated undefined from -1 review Honeycomb Integration rated undefined from -1 review See all 36 integrations ## Lightstep User Reviews Overall Rating 3.0 Ratings Breakdown 5 0% 4 0% 3 100% 2 0% 1 0% Secondary Ratings Ease of Use 2.0 Value for money 2.0 Customer support 4.0 Functionality 3.0 Have you used Lightstep and would like to share your experience with others? DM Drew M. Verified reviewer Real Estate 501-1000 employees Used weekly for more than 2 years Review source Reviewed January 2023 Interesting but not as good as competing products 3 APM was hard to use, difficult to setup, and we frequently had performance problems in production, including the occasional problem with our services due to problems with Lightstep. Ratings Breakdown 2 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: The ability to customize some dashboards with specific data was interesting. There is also a lot more useful information in the realtime graphs than in some other competing products. Cons: It was too hard to find some of the most basic APM data. Even simple APM requests were hard to track down without custom setup. The graphs looked nice, but overall weren't as useful as the data in similar products. Reasons for choosing Lightstep The customization features Read More Showing 1 - 1 of 1 Reviews ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **20** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **9** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **8** times [Noggin](https://www.softwareadvice.com/incident-management/noggin-profile/) **4.6** (5) Recently recommended **7** times Stuck Between Options? Our experts can help you compare Lightstep with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice