Pingdom 2026: Benefits, Features & Pricing

Name: Pingdom
Rating: 4.5 (78 reviews)

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pingdom

4.5

(78)

Pricing

Starting at $15.00 per month

About Pingdom

SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of glass.

• Help ensure web application availability by proactively monitoring your web applications, APIs, and networks. When your website’s down, you and your team will receive an immediate alert, complemented with a root-cause analysis report and outage details for efficient troubleshooting.

• Maintain critical transactions by measuring and alerting on simple-to-complex multi-step user interactions, such as shopping cart checkout, account log in or item search.

• Monitor performance metrics such as page load speed, number of requests, size, and how it ranks according to Yslow’s performance matrix.

• Optimize for speed with detailed waterfall reporting to identify load times of each element of the page and choke points.

• Identify your key customer groups and see if they’re satisfied with your web applications' performance. Correlate web performance with user behavior to see the impact on your revenues.

• Scale with confidence, fulfilling the needs of en...

Pingdom Screenshots

Pingdom Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Synthetic Monitoring

$15.00

flat rate, per month

Plan includes:

Email and SMS Alerting
Maintenance Windows
Page Speed Monitoring
Public Status Pages and Reports
Transaction Monitoring
Unlimited Users
Uptime Monitoring

Real User Monitoring

$15.00

flat rate, per month

Plan includes:

13-Month Data Retention
Performance Filtering
Shareable Reports
Unlimited Number of Sites
Unlimited Users

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Pingdom Features

Popular features found in Customer Journey Mapping Tools
Behavioral Analytics
Collaboration Tools
Customer Experience Management
Customer Profiles
Customer Segmentation
Data Import/Export
Performance Metrics
Reporting & Statistics
More features of Pingdom
Activity Dashboard
Alerts/Notifications
API
Application Management
Availability Testing
Bandwidth Monitoring
Behavior Tracking
Dashboard
Dashboard Creation
Data Visualization
Diagnostic Tools
Email Alerts
Event Logs
For Websites
FTP Monitoring
In-App Events Tracking
Log Analysis
Log Collection
Mail Server Monitoring
Maintenance Scheduling
Monitoring
Multiple User Accounts
Purchasing & Receiving
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Search/Filter
Server Monitoring
Single Sign On
Third-Party Integrations
Transaction Monitoring
Troubleshooting
Uptime Reporting
Website Analytics

Pingdom Integrations

OpsGenie

PagerDuty

Slack

Splunk On-Call

Pingdom User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

23%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.1

Functionality

4.4

Prashant D.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Reliable Effective Website and Server Monitoring with Pingdom

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can monitor websites, server ping status, trace-route, website response code, ssl and also create alerts for the same. It also check the dns and provide the appropriate reason when url is down. Really helpful in production environment.

Cons:

It only works in public domain.For private IP or sub-net we need to configure in house monitoring tool.

Muhammad ShahRukh B.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Pindgom- simplify alerts and performance monitoring

SolarWinds Pingdom provides valuable monitoring capabilities for IT systems and applications. It presents an accessible, easily adaptable and customizable architecture to any user. It has an active user community and provides great customer support services. It helps organizations to ensure the availability and performance of their online assets and applications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides real-time monitoring of websites, applications and servers. It has a simple, effective dashboard and allows organizations to track how users interact with their websites and applications. It has user-friendly interface and has ease of setup. It also offers a mobile application enabling users to monitor performance and receive alerts on the go.

Cons:

It could add more features like a detailed analysis of what went wrong when the app was unreachable and a detailed action-plan of what could be done to solve, specially in case of false positives on web server checks due to timeouts on hops along the way.

Reasons for choosing Pingdom

Pingdom was easy to configure and had a better support mechanism. Also offered a better price than some of the competitors

Reasons for switching to Pingdom

Pingdom was easy to configure and had a better support mechanism.

Torikul I.

Verified reviewer

Internet

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

It's a good tool but it could be more better from my point of view

My overall experience is average, I don't feel comfortable using this tool. But yes, sometimes clients ask me to improve the website performance with a special focus on the Pingdom testing tool. That time I use Pingdom to make the client happy. I think this tool needs to improve UI/UX more, people like me will start loving this tool again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, has a good performance board that shows what grade the site got, its loading time, page size etc that helps to get a clear concept about website performance. Pingdom has a good functionality of downloading website reports har.json file. It's a very unique thing, I didn't get anything like this in other speed testing tools. Like other testing tools, Pingdom also shows how to improve the speed score of a website, this is a very important thing because every testing tool has its own algorithm.

Cons:

Like the other speed testing tool, Pingdom works similarly, there are no different and unique things on it that will bring me always to use this software. Even this tool is so hard, they show a lot of obstacles that often does not work as a reason for the website slow loading. There is some user experience problem in this tool. For example, after completing the scan, it not redirects me to the result section. Results show below of the hero section, no animation, no redirection nothing! It should perfectly represent the scan results.

Reasons for switching to Pingdom

Pingdom wasn't able to fulfil my all requirements perfectly, so I switched to another testing tool.

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Monitor your application servers

Ratings Breakdown

Ease of use

Functionality

Pros:

with Pingdom, we are monitoring our applications running on the production, and demo servers. It has multiple features that resulted in choosing this tool.

Cons:

it requires a little digging to get the most out of the tool.

Reasons for switching to Pingdom

Pingdom offered more features according to our requirements.

david s.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed February 2025

Fantastic website and server monitoring solution

I have been using pingdom for a long time to monitor a variety of different web-based services such as websites and email servers, I use pingdom for my own infrastructure monitoring as well as that of my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to set up and use pingdom and the ease with which I can monitor the uptime for a variety of different services.

Cons:

I cant think of any cons to using this service as it is easy to use, functional and cost effective.

Jamie W.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

Pingdom is a good and easy to use platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setup was simple and the alerts were useful. It has good uptime checking that is not flaky

Cons:

The different types of checks were a bit limited. Would like to see more checks

Emil Maltesen F.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed February 2024

Reliable uptime monitoring

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Very reliable and does what it does extremely well

Cons:

Costs. It is not cheap for all the options.

Vikas t.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

checks website uptime , performance and functionality of website.

Great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to implement and push notifications, SMS, and email notifications sent in real-time when problems are found.

Cons:

I did not find anything least of this . it is amazing . but I think price is some higher .

Todor T.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Monitor everything, anytime

It pings our phones, emails, collaboration tools and we rarely have issues with it. I recommend for medium and large enterprise monitoring cross-continent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The global ping. When attempting to ping a certain host, it tries from multiple locations around the world and helps us isolate whether the issue is with a local provider or global.

Cons:

Page loading times. In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state. Also, the Root Cause per host sometimes tends to take a longer period for generation, which can lead to data insufficiency.

Moises M.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed December 2021

When it comes to performance optimization, this is the best way to have clarity

Ratings Breakdown

Ease of use

Functionality

Pros:

The best thing about pingdom tool is to be able to keep up to date with the activity of my site, to be able to act fast to fix it. Easy to use control panel Besides that I can optimize my pages and measure the performance of it, I can analyze each request to see what is causing the delays and problems, and it is very useful to be able to see it in a waterfall graph.

Cons:

The speed tests are not always the same so you need to do several tests to have an average value and the Support is a little slow for my taste, also it would be very useful to have a mobile application especially to receive notifications from the cell phone.

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