About Replicated

Replicated is a software management system that helps businesses of all sizes deploy applications into several customer-managed environments including AWS GovCloud, VMware vSphere and more. It enables IT professionals to conduct root cause analysis, automate workflows and generate custom reports.

Features of Replicated include security management, version control, release management, single sign-on (SSO), white-labeling and more. It enables employees to collaborate with internal and external stakeholders, configure private instances and automatically synchronize data across systems. Additionally, it lets administrators maintain audit logs and prepare software licenses for customers.

Replicated comes with an application programming interface (API), which e...


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5 Reviews of Replicated

Average User Ratings

Overall

3.8 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(1)

1

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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March 2021

Seth from Wickr Inc.

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2021

Streamlined our on-premise deployments!

Pros

I personally enjoy how much faster and easier it has made deploying our software in our Customers environments. It's really saved us hundreds of man hours using Replicated and I never want to go back.

Cons

Finding details and underlying options is very difficult. We're pointed to the community which is great, but it's the blind leading the blind there for things specific to Replicated that an end user/ end administrator can answer. It's also not uncommon for threads on the community forum to go unanswered forever.

February 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

February 2021

Excellent Product - Even better support

The team and product are outstanding. They get the job done, and often they are more than willing to help our team when we have issues.

Pros

The tool is easy to navigate and set up licenses for our customers. It's simple to get a customer set up with licenses and it seems to have all the features we need. But by far, the support and resources they throw behind the software are world-class. Often times Replicated will hop on calls and help resolves issues with our teams.

Cons

From what I have heard, it is pricey, and there is a bit of manual work with updating license details required from the BA replicated team. Seems like something they could resolve a bit easier.

May 2021

Brant from Swimlane

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Vendor shipping on-prim software via Replicated KOTS

We have 30-40 customers running on Replicated KOTS today and using KOTS has started to reduce the operational overhead of supporting these customers and maintaining installers. We are able to support multiple deployment scenarios such as existing clusters, embedded clusters, and air-gapped installs without building custom install paths for those scenarios.

Pros

Replicated KOTS fits well with our existing on-prim software delivery model of shipping enterprise software on-premise via containers, Kubernetes, and helm. We like the flexibility to support both existing clusters or to create an embedded Kubernetes cluster if the customer does not already have one. KOTS helps abstract away the complexity of Kubernetes for customers not concerned with it but also gives more advanced customers the option for greater control if desired. This is also backed by excellent support from the Replicated team.

Cons

We have encountered several bugs and the occasional regression with the Replicated KOTS product so the quality of the software could be improved. The time and effort to install via KOTS is still higher than we would like, but the Replicated team is starting to make improvements in this area. Additionally, we are still working to realize some of the time savings on our development teams by using a 3rd party installer.

Reasons for Choosing Replicated

Replicated is better suited for a vendor scenario and comes with support.

Reasons for Switching to Replicated

Kubestray was too complicated for the average user. Installs frequently failed and users complained of the complexity of the install.

May 2021

Adam from Puppet

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2021

Eases installation of k8s, but ease of maintenance is still evolving

Pros

Greatly simplifies the experience of installing a kubernetes based application.

Cons

Features to truly make it user friendly are still in the works. For example, the ability to commit changes to specific versions of your application or snapshot your install to something other than S3 were only released in the last couple months. The goal of the product to get the user to the point where they never need to run kubectl commands is not there yet.

May 2021

Matt from Swimlane

Company Size: 51-200 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

May 2021

Usability and support issues but still believe there is potential

We needed to solve a unified and simplified installer for our kubernetes based application that can handle many OSs, many k8s distributions, and online/airgapped scenarios. We're realizing some of the benefits here but the ease of use issues and frequent need to reach out to replicated support are causing a lack of trust in the product from our internal support teams as well as from our customers.

Pros

The prospect of simplified kubernetes installs and application delivery.

Cons

Ease of use still remains an issue due to how many things require command line work to accomplish in KOTS. There are also gaps in usability and logging in the UI that also requires command line interaction to determine what an issue is. Kots and kURL seem to be designed with the idea of always using the latest version of things and new features added without the ability to disable them which, combined with the frequency of issues in new releases, has created an ongoing pattern of finding issues in the field and then needing bug fixes for bug fixes. There isn't enough ownership or support from Replicated on some aspects of KOTS and kURL. We're ultimately looking for Replicated to explicitly own and support a common set of kURL addons, documented support for managed k8s distributions (EKS, AKS, etc), and supporting the underlying kubernetes clusters created with the embedded installer.