10to8 vs Genbook

10to8 has 587 reviews and a rating of 4.62 / 5 vs Genbook which has 265 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.62 / 5 (587)

4.69 / 5 (265)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 30, 2020

February 24, 2021

Pros/Cons

  • Pros

  • Easy to use, user friendly interface and my clients enjoy the convenience of it. Also, I LOVE that it alerts my clients of upcoming appointments, which makes my life easier.

  • easy to set up and easy to use thereafter great usermanual aswell!

  • Cons

  • The interface is a bit clunky on the phone, but they are working on it. Other than that, I don't have any issues.

  • There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

  • Pros

  • I absolutely love this site! It is so easy to use and my clients say that it is so nice to be able to navigate it easily!

  • Very easy to use I love it! I use it every day

  • Cons

  • they are good at listening to suggestions....but it would be great it they were implemented a bit sooner some times

  • Cons are that the software times out a lot. Therefore, if you are idle for a while you'll have to refresh in order to update or view appointments. Besides that the application is pretty solid.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos