Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.

Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.

Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing, and group scheduling for workshops.

Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

Calendars
Calendars
Calendars
Calendar syncing
Calendar syncing
Customized confirmations
Customized confirmations
Mobile apps
Mobile apps
Real-time availability
Real-time availability

Supported Operating System(s):

Web browser (OS agnostic)



1,209 Reviews of Acuity Scheduling

Overall rating

5.0 / 5 stars

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Krystal from Getting Ahead at Orchard Park Seventh Day Adventist church

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Acuity Scheduling

Pros

I loved everything about Acuity. I believe it's the only software you need for any scheduling you have to do in your business.

Cons

There wasn't anything I didn't like about Acuity.

Dawna from Illume Design, LLC

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

Has helped tremendously with scheduling

Great! Super glad we found it and decided to give it a try.

Pros

I love being able to have a page where clients can just schedule themselves for a convenient time. I can make the hours I want to be available, and it will automatically block off items from all of my calendars - not just my business calendar. The interface which is presented to the client is clean and clear and easy to use.

Cons

There's some more advanced items it's taken me a little time to figure out, especially when hiring staff and trying to figure out to have them all get their calendars integrated. i also wish it would sync more cleanly with Mailchimp, but I suspect that has more to do with MailChimp than with Acuity.

Graham from Prim Short Stays Ltd

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Robust

Pros

Really like the fact that it can be used minimally as a bolt on to my existing calendar setup or indeed be an entire system for the whole team.

Cons

Non really, easy to use setup and integrate

Walter from Y&L

Specialty:  Cleaning services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Scheduling Software

Pros

Software is great. Love that it automatically updates other calendars and syncs with those calendars.

Cons

No cons. This software has no problems from what we’ve seen so far in using it. If it was free it would definitely be even better.

Theresa from Theresa Easter, Photographer

Number of employees:  1 employee

Ease-of-use

Customer support

Functionality

October 2018

Time saver for photographers!

As a photographer by using this program it helps my clients to have the freedom to see what is available for bookings and make schedule changes as they need. It helps me to keep myself organized and print the schedule as i need it.

Pros

i love how easy the program is to use and how many options it has to customize your bookings

Cons

I haven't found anything that i dislike about the program

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Uncomparable Tool for scheduling

Pros

We searched high and low for a tool that was this customizable for our test drive campaign. It was perfect for allowing customers to schedule multiple appointments for a multi-day event and allowed us to manage the schedule for each of the vehicles being driven. We've used it on and off for different campaigns since and have always been impressed.

Cons

There's a bit of a learning curve when you first get started, and if you have a complicated scheduling arrangement, it takes a bit of emailing with their team to get things set up properly. Their website's help section isn't super thorough.

Chriselle Grace from Chriselle Grace Ly

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great for Entrepreneurs

It's a great platform for entrepreneurs. Overall I highly recommend Acuity for business, management of client schedules. It can save you a lot in business, so convenient. Great scheduling product!

Pros

What I like about Acuity was just great for the ease of access for scheduling of clients, easy to navigate, can put your availability and set for calendars for yourself, can set hours, allows me to schedule appointments, I get reminded in emails to both myself and my client to remind us of the meeting ,which helps me a lot. It's so important for business.

Cons

I see no cons, yes! All what I need can be found in Acuity scheduling. There is nothing that I haven't liked about the software.

Kerry from Female Fitness Matters

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Love what I've seen so far

Pros

I've only just started using Acuity so haven't experienced half of its functionality yet, but from what I've used and what I've seen is available I think it's going to revolutionise my life! Trying to deal with moving bookings for fitness, massage and Neal's Yard events is becoming a full-time job in its own right, so being able to have something that allows clients to do the hard work and the boring process stuff to be automated gives me more time to actually spend with my customers.

Cons

I'm still learning to fly the system and the things that I like least about it are more gaps in functionality which look like they'll disappear as I upgrade my plan, so at this stage I don't have anything negative to report.

Rokena from Enhanced By Kena

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Best scheduling!

It’s been a lifesaver for me. My clients love to book their appointments on there. It’s been a great help.

Pros

It’s so easy to use, you can design it how you want, it saves me time and money, it keeps me on track. So many features and things that I love, I can’t name them all!

Cons

There’s really nothing that I dislike about the software

Eugenio from Rising Star

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

It could be more flexible

Pros

Very similar to mibdbody which is great.

Cons

Resources can’t be checked marked on packages nor be variable which limits the program.

Lauren from Larry J Phillips III, CPA, PLLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Timesaver!

Pros

I cannot say enough about this product. Our firm began using this when the simple act of scheduling client meetings began to take up so much of our admin's time. Now we can just direct clients to our website link and let them find the time that works best for them. Plus, we can set different schedule for different times of year.

Cons

It does take a bit of time to learn how to get the right appointment times set up for the right types of clients. (New vs Old) Wish there was a very in-depth training on this.

Ratrice from Crèam Bèautique

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

I love it.

I recommend all my beginners here.

Pros

I love the fact that it allow easy booking and you can customize it to fit your business

Cons

I didn’t like to app too much but the website is great.

Christopher from Mr. Clone

Specialty:  Coaching and training

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

IF you are like me and always late you need this one.

Pros

Easy to use, different levels depending on how many calender's you want to have ( locations ) If you have multiple stores you can set them all for a meeting at store 101 June 9th 2019

Cons

Again the only thing I do not like here is a monthly charge.. Software even though it does have issues, should have the option to just buy it outright.

Kevin from HEJNASTY LLC

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Online Coach

Pros

Love that you can schedule recurring events with a client by name and with their contact info/number set.

Cons

Blocking out on your schedule should be as easy as click and drag. I dislike that I have to hit block at the top and enter the date as opposed to finding the date on the calendar and clicking on the time like I would set an appointment.

Mandi from Le Bonne Hair

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Loving Acuity Scheduling!!!

Pros

Ease of use and the fact clients can schedule their own appointments.

Cons

Limited features, unless you opt for the paid option.

shanice from The Charly B Collection

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

HAPPY CUSTOMER

I love Acuity. It was recommended to me and I recommend it to all of my colleges and students.

Pros

I like that there is a free version available so that even emerging entrepreneurs have an opportunity to utilize it. I like how easy it is to use and how much easier it makes my life.

Cons

I wish I could use it to send reminder texts the day before an appointment.

Don from Brokerage

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Time-saving assistance

Great experience and substantially less cost than a full time assistant!

Pros

I am out of the office constantly. Acuity allows me to schedule appointments without having to be in the office. And, it helps alleviate the back and forth via e-mail or voicemail.

Cons

Had difficulty connecting my Outlook Calendar with Acuity. Mainly on my end because my office account is set up using a different e-mail.

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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Acuity Rocks!

I love the software thus far.

Pros

I love how easy it is to use and set up.

Cons

I wish the synching calendar capability came with the free option. I missed a meeting because it didn't pop up on my Google​ calendar.

Armin from Plush Marketing

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Acuity Scheduling has replaced Calendly

Overall, very happy with Acuity and it has replaced Calendly for me because it looks better and has more functionalities.

Pros

What I like most about Acuity is that there are functionalities than Calendly.

Cons

What I liked least about the software is that sometimes clients don't know how to schedule an appointment.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Most amazing scheduling calendar on the internet

very good! especially the customer service. exceeded my expectations.

Pros

Ive searched months for a calendar booking service and literally tried everything thats available on the internet. When I finally found Acuity, I was blown away with how generous they were with the freebie plan, the features it offered, the ease of use and the simple interface. Now that my business has grown ill be upgrading to the next plan. cannot wait to explore the extra features and the time it will save me!

Cons

really theres not much at all. i have requested for an feature that i would love. which is for additional appointments to appear once the existing ones have been booked.


Displaying 1 - 20 of 1,209 reviews