Acuity Scheduling Software


 

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.

Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.

Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing, and group scheduling for workshops.

Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

 

Acuity Scheduling - Calendars
 
  • Acuity Scheduling - Calendars
    Calendars
  • Acuity Scheduling - Calendar syncing
    Calendar syncing
  • Acuity Scheduling - Customized confirmations
    Customized confirmations
  • Acuity Scheduling - Mobile apps
    Mobile apps
  • Acuity Scheduling - Real-time availability
    Real-time availability
Supported Operating System(s):
Web browser (OS agnostic)

838 Reviews of Acuity Scheduling

 

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Software Advice Reviews (22)
More Reviews (816)

Showing 1-20 of 22

Darton from Fangorn Forestry
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Makes Life Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Really easy to use, sleek interface, and integrates well. It's made scheduling easier to update and modify than other software.

Cons

It's really more than I need as I don't have a ton of appointments and I could likely accomplish the same basic things with other software.

Review Source
 
 

Amy from Walk Stay Play Pet Services
Specialty: Veterinarians and pet services
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Great app for organizing appointments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have looked at many, many different booking/ scheduling softwares and acuity scheduling is the only one i found that can do what i need as well as enjoy its quirks and design.

Pros

It is very refreshing in the way the words certain things
The layout is easy to use
The tutorial they provide is very helpful and not overwhelming
Adding, removing or changing an appointment is easy
This app allows you to modify it so you can offer "overnight" bookings
You are able to do multiple bookings
You are able to do reoccurring bookings
Acuity scheduling also links up to your QuickBooks account
And so much more!

Cons

The mobile app of this software doesnt offer the same amount of options as the online one.
A bit pricey but definitely worth the money if you are going to use it everyday.

Review Source
 
 

Ben from International Neighbors
Specialty: Coaching and training
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Much better than our previous scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to have joint calendars for multiple team members
Simple to customize your availability without going through tons of effort
Much better than our previous scheduling software
reminder emails sent automatically prior to an appointment
Utilization of different time zones

Cons

Would be nice if there was the ability to have contact information stored to be able to book appointments without having to enter their phone number and email address each time.

Review Source
 
 

Shah Abdul Latif from VoidLoops
Specialty: IT services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very appealing application for its purpose

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is one of the most intuitive scheduling software I have used so far. It has variety of customization options and also the integration with other platforms so far has been flawless. Some minor issues, if resolved in future updates, can make it a perfect choice.

Pros

Very easy to use and make scheduling at your fingertips. Sharing of schedule. Personalized messages and customization. Good integration with Google calendar.

Cons

Mobile app not up to the mark with Desktop version. Live support should have been a plus point. Few minor issues but not in any way a deal breaker

Review Source
 
 

Brian from Level2
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Keeping appointments used to be so hard!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I no longer have to contact my customers to set up appointments, they can just go online and see my schedule and set up their own appointments and if they need to reschedule they can.

Cons

I was old school with paper and pencil so getting used to this format took the better part of a day but I got it now.

Review Source
 
 

Jerry from E. Vaughan Rivers, Inc.
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

It gets the job done.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The initial setup was very smooth with great tutorials. Love the customization options, very versatile and streamline.

Cons

The app development is catching up, need more polishing for day to day use, but I already got use to it now.

Review Source
 
 

Alexis from LOOKbyLex
Specialty: Salons and spas
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Makeup Artist Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is super easy to stay organized! I’m able to list all of my products that I offer as well as personalize it to my business

Cons

It’s so many options sometimes that I can’t chose and that’s not all bad. Sometimes I don’t even know what I’m changing.

Review Source
 
 

Tiffany from Southwest kidney institute
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great product! Gets the job done!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like pretty much everything this scheduling system can do! Wish the nephrology department would use it more often!

Cons

I dont like that its not universal. It could use more training areas of the customer service department!

Review Source
 
 

Ken from PPI, PCE, High Speed Crossfit
Specialty: Gyms
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

What a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Acuity is such an easy and effective tool to use. I have gotten so much more business at my gym by streamlining my scheduling process. When people have the urge to get moving they find my website and scheduling is only one click away with acuity embedded on my site. My clients can choose the time themselves, the coach, and pay all in one stop shop. I love how I get emails detailing my upcoming appointments with members, its like money in my mailbox!

Pros

Easy to use
Cost effective
Embeds easily
accepts payment
very synergistic
Allows multiple users
free to start

Cons

Doesn't accept all forms of payment for when clients book appointments.
Have to pay for premium features.

Review Source
 
 

Harmandeep from PeerIQ
Specialty: Financial services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Best affordable scheduling software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Clients can schedule their appointments and pay online which means we pay our satellite office less in administrative fees.
It is by far the most flexible scheduling software that I've found. If you're schedule is more than a simple hour by hour appointment schedule, this is the software for you.
I like being able to have clients complete forms and email them directly from within Acuity. The pricing is great and the paid functions do a lot and allow you to customize more things.

Cons

There was a steep learning curve in thee beginning and it took me longer than I would have liked to get it up and running.
No phone support

Review Source
 
 

Scott from Temple Los Angeles
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Easy to use and implemented

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As with most new technology and being all me a novice when it comes to this kind of platform I found acuity to be Extremely easy to use, and that’s good looking, and it wasn’t clunky.

Pros

Fast, easy set up and website integration. Streamlined processes, easy payment options, various appointment types depending on your business and I have a multi platform business which runs anywhere from physical therapy, to online classes and actual events hosted at various locations. Easy to set up and schedule.

Helpdesk and tutorials are fabulous.

I would also say that using this platform expanded my out reach. Having a professional, organized, calendaring system clearly impressed new clientele as my head count went up at most events when using this program.

Did I say it was easy to use? Very!

I am not a web designer. Although there are a lot of platforms that make it easy for us all to design webspaces and destinations now there are still some spaces where in a grading a Calendar system and appointment scheduling platform can be tricky. The directions work easy, and seamlessly. I was able to integrate Acuity Into my website in literally, minutes. And... As I was using Google calendar as my booking system I was pleasantly relieved to see that I could integrate that calendar into the scheduling system so as not to double book myself.

I really love this platform.

I honestly can’t believe I waited so long to jump on an opportunity like this.

Cons

Are there cons?

If you are unfamiliar with some of the functionality there are plenty of tutorials and assistance to get you started, including live chat. So you do not need to be a pro.

I have no major issues. I had a few small bumps in the road but that was mainly because I didn’t know what I was doing. But as I said helpdesk was instantaneous in response, and There is a library of great information to assist me with my confusion.

Review Source
 
 

Wandtte from Manage My Office, LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Ideal for small companies

Pros

I like the help menu. When I need a question answered it is straight to the point. The online format is neat (Not busy) and not hard for customer to use.

Cons

Integration with other software is not very flexible. Name of fields vary. It would easier if that matched.

Review Source
 
 

Higinio from Higinio Taxes LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Very good experience en general. Easy to use, and setup.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really nice and simple scheduler.

Pros

Good value, for and scheduler that allow clients to schedule their own appointments. Free email and text reminders.

Review Source
 
 

Kevin from Holistic body care llc
Specialty: Salons and spas
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great value flexible and reliable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Inexpensive. Customizable for anyone with moderate web skills and plays well with most webapps and tools. Oh and cheap. Why pay more for a preboxed system.

Cons

Miaainf several built in features. Although you can easily find a intergration option sometimes native support is better.
No wait list
Marketing tools no
Category descriptions
Or premade design themes
But you can intergrat most of these from elseware

Review Source
 
 

Abiodun from Schubbs Dental
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Dental software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Appointment easy to use on like others and I am sure that you will be able to work on it. I am not sure if I am going to be able to make it to

Cons

The cost of it is that we have to take it to the mail

Review Source
 
 

Rosemary from Isk institute
Specialty: Healthcare
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2017

October 2017

ACUITY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

THE ACUITY SYSTEM ALLOWS FOR ACCESS TO APPOINTMENT SCHEDULING AT AN EASE. IT SIMPLIFIES THE FAST PACE OFFICE.

Cons

THE ACUITY SYSTEM ALLOWS YOU TO BE SPEEDY BUT DOES FREEZE UP AT TIMES. I WOULD HAVE TO SHUT MY SYSTEM DOWN TO REBOOT.

Review Source
 
 

Hilda from Bryant & Stratton College
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Convenient, User Friendly, Aesthetically Pleasing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Really great software.

Pros

Acuity allows you to customize just about everything under the sun - and even the free version isn't lacking for features! It's been a life changer when it comes to laying out my schedule. With the paid version, it syncs to your Outlook Calendar automatically and blocks people from making appointments during times that you have other events on your calendar! It's basically a computerized personal assistant. It's all very intuitive as well.

Cons

I wish we could purchase a corporate package for more than just a few employees - we have about 25+ people who use it but the "company" plan doesn't cover that many.

 
 

Chuck from Real Estate Rising
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Seamless, Powerful & Worth Every Penny

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Soooo easy to setup. I literally took 30 min and customized every aspect of Acuity to provide one of the prime offers for my business. Another 5 min and it was integrated into my website. Oh did I mention that I did this on phone?!?! All the features that Acuity offers are well worth the extra $ per month vs. Calendly. Calendly is also a great product, but the cleaner installation, and customization was with it to me.

Cons

Not a whole lot to say on the negative side... It took a little longer to setup​, but I did it on my phone while riding in a car (no I was not driving). Also a little more expensive than Calendly, but for my business, it's worth it.

 
 

Candace from Automotive
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Just okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It would be way better if the program had a app to go along with it. The website is too confusing and the interface isn't modern and looks out of place.

Pros

Its inexpensive

Cons

No app for smartphone

Advice to Others

No

 
 

Vanessa from psychiatric
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Acuity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're a very small business and don't need to keep track of missed, attended or cancelled appointment Acuity is the system for you. If you do I would recommend checking out other softwares.

Pros

User friendly.

Cons

Not able to check clients in or document whether or not it was missed or cancelled appointment.

 
 
 
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Showing 1-20 of 816

Jenny from Rescue Me Massage
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More clients!

Pros

I love how easy it is to pretty much run my entire business from this sight. Online booking, gift certificate selling and payment.

Cons

Sometimes their app does not work as well as their website. It is difficult to try to sell gift certificates unless I just go online.

Review Source: Capterra
 

Apsorn from ASW Services LLC dba Massage Thai Way

April 2018

April 2018

I've been using acuityscheduling.com to manage my spa business appointments schedule for 8 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functionality. The service is quite good for managing my multiple therapists schedules easily. I rarely have scheduling mistakes or conflicts. And, it's easy for customers to create their own appointments, reschedule, and cancel easily.

Cons

The one issue that continues to be problematic is getting customers to select the correct appointment type ... especially Special new customer deals and online coupons.

Review Source: Capterra
 

Mindy from Mindy Iannelli, LLC

April 2018

April 2018

Makes life so much easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

time saver, convenience

Pros

I love that I can create special times and links to send to someone for them to schedule time with me. My clients are then able to schedule an appointment with me and pay for it ahead of time so there is never any added fuss with invoicing. I can set up multiple scheduling forms, one for a free consult, which is always housed on my website, and others for paid consultations with their own time frames, costs, and forms for the client to fill out. Another great feature is connecting to my Google calendar, so as long as I schedule my appointments on the correct calendar, those times are automatically blocked out on the acuity scheduling calendar. I've also connected the scheduling form to my email service, adding them to a specific list when they schedule an appointment. This software has saved me so much time and hassle!

Cons

I cannot really think of anything I like least about Acuity. I guess I wish it was a bit cheaper since I don't use it on a daily basis, but still I am ok with the price point because the software really saves me a lot of time and is easy to use.

Review Source: Capterra
 

Beverley from Social Media With Beverley Theresa

April 2018

April 2018

No more going back and forth on dates and times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Acuity is like a personal assistant that can take appointments without me telling it to.

Pros

There are a lot of calendar scheduling tools out there, but Acuity has so many features and is pretty straightforward to use. I like that I'm able to have private links I can send for specific offerings that I don't want to be published on my bookings page, and the interface/dashboard makes finding information or changing information quick and painless.

Cons

I wish their Android app had more options, like creating new types of appointments, editing appointments, etc.

Review Source: Capterra
 

Penelope from Agentseven.club

April 2018

April 2018

It was recommended to me by a friend I was previously using another platform Acuity is excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It talks to my CRM and booking system and I am able to send appointment time to clients calendars it is super easy to use and user friendly

Cons

I love everything about it - it is user friendly and talks to my systems - my staff and clients love it too

Review Source: Capterra
 

LaTonya from Diamond Beauty by LaTonya C Knox LLC

April 2018

April 2018

Scheduling with Ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Syncing with Google Calendar. Setting up payment before clients book interviews. Creating forms for clients to complete without the need to use another software.

Pros

It was so easy to set up my calendar for radio show interviewees. They included step by step instructions that were simple to follow and kept me on task so that I didn't forget what I needed to do. I especially love how I am able to sync with my Google Calendar so I don't double book myself. I love being able to set up payment so that booking isn't completed until after payment has been received. Acuity takes the guesswork and legwork of booking clients for my radio show. So far I am enjoying it!

Cons

I can honestly say at this time I can't think of anything I do not like about Acuity. So far it has worked great with my booking clients for my radio show.

Review Source: Capterra
 

Rennah from PreciousLashes

April 2018

April 2018

The only scheduling app that doesn't make you pay for everything lol. Great experience! Thumbs up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to change or update your information when need be. I don't think there's another app that doesn't charge for everything.

Cons

I haven't come across any cons. I don't want to have to come across any. My clients say it's a great app for scheduling.

Review Source: Capterra
 

Steve from Music Launch Hub

April 2018

April 2018

The most functional and feature-packed calendar software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The developers seem to know what's happening in your world before any other calendar software seems to. I've tried a lot of them to find the perfect combo, and Acuity (even though I have a lifetime subscription to Book Like a Boss) has been my staple for 3+ years or maybe even more. The best thing about Acuity is its flexibility to adapt to your business, rather than forcing you to change your processes to suit it. If you want a subscription business that offers a certain amount of calls to your community each month, you can do that. If you wanted a storefront where people can buy and book as they please, you can do that. And all the little extra thoughts on the calendar, like blocking off time, and keeping only the right amount of appointments available, and adjusting your calendar availability quickly and easily. It's just so well thought out.

Cons

I would like to see their designs brought into the future a bit more. I find the storefront a bit dated and as such have always avoided using it even though it would have saved me a lot of time. I also find some of their extra-fancy features have unwanted side effects at times. For example, there is a genius new feature where Acuity will only let people book appointments next to each other, so you don't have big gaps in the day. However, for someone like me that has to have different blocks available for timezones, it confuses Acuity and thinks that things I want available shouldn't be. So occasionally with features, it's not quite as smart as you want it to be.

Review Source: Capterra
 

Irene from Irene B. Haus of Glam,LLC.

April 2018

April 2018

Very simple and easy to use. Stress free.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

What I like most about the software is the fact that the simplicity of it is impeccable. It's a buisness owner holy grail !

Cons

I have no complaints about the software. I can truly say it's worth it and every business owner should try it.

Review Source: Capterra
 

Steve from Studio Infinity

April 2018

April 2018

Amazing Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love everything about Aquity Scheduling. The payment options for bookings is great. Works great for my clients.

Cons

I struggled setting up an one day event (not group). I found it in the end but maybe there's an easier way to set it up. A more clearer way.

Review Source: Capterra
 

Kai from BeatbyKai

April 2018

April 2018

I love acuity scheduling! I'm able to schedule my clients fast and easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

All i have to do is send my clients the link to my site anytime they want to book and they are able to access everything easily. Love how emails are sent out to me and my client when they book an appointment.

Cons

I love everything. I don't have any problems with acuity scheduling. Everything is very organized. It's the best

Review Source: Capterra
 


April 2018

April 2018

Acuity makes scheduling multiple people for various types of meetings efficient and effective.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like the most about this software is the ease of use for both the administrator and the end user. It's super easy to setup and change as needed.

Cons

What I like the least about the software is actually nothing. I haven't run across a situation where I couldn't resolve it with a feature that already exists.

Review Source: Capterra
 


April 2018

April 2018

I think Acuity Scheduling is one of the best out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I haven't found any cons about this software yet. As far as I can see this is pretty flawless and a great program for any business owner.

Pros

I love Acuity scheduling because of it's customization features and the user interface. I think this program has helped my clients schedule appointments so much easier and allows me to quickly and easily see what I have scheduled for this week. I really love Acuity and would recommend it to anyone.

Review Source: Capterra
 

KENAN from MonsteR Unlimited

April 2018

April 2018

I have just started to work with them and I'm already happy even with a very free version!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Well they don't force you to buy here is the first thing, plus they work out with you with any support, they don't ignore you and the way they talk to them with an email and on their website, it's just so cool, you can feel that friendly cool interface really I mean it! If you think they won't help for some basic problems, you gotta see the questions I asked them, they literally read my email line by line and responded again as expected professionality. They already got many solutions ready but even you can go custom ways. I built my 4 company website with them and hopefully, in close future, I will upgrade to the highest package that I can mess with CSS and white label, thanks, guys. There is a lot to still say believe me.

Cons

I can't come up and say oh I wish they gave me this CSS for free that feature for free blah blah. Well if they keep my business in the game and help me to make my money, hey I gotta taking care them too! I can't say really cons, of course, there is an unlimited way to upgrade system every day you know, but I believe they do work on it with a fair amount of labor you know. They already have such fair system as I told you unlimited possibilities to upgrade or to do in the software world. It's easy to say hard to do! Gotta respect those dudes!

Review Source: Capterra
 

Brandi from MilkMade Consulting

April 2018

April 2018

New user, currently using the free version

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is customizable. My availability is not set, so I am able to set my work hours, then delete just the days I am unavailable. I like that I am able to stop clients from scheduling too far in advance, since I use this for my side job and need to get my primary work schedule into the system before scheduling clients.

Cons

I wish the user interface was a little bit cleaner. I also wish that instead of setting availability then deleting the days I am unavailable, I could just select the days I was available. Or if there were a Month view where I could easily choose a bunch of days then set all to closed instead of doing it one-by-one. I also wish there were optional templates for intake forms to get users started rather than working from scratch

Review Source: Capterra
 

Katelyn from Wilson Business Solutions
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Awesome Scheduling Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using Acuity has allowed me to spend less time going back and forth with clients to schedule calls and more time to do what I do best.

Pros

I love that Acuity has an app, which means I can schedule appointments from anywhere, or make sure I'm not missing an appointment.

Cons

The only complaint I have so far is that when you're using the app, you can't see all your appointments in the week or month at a glance.

Review Source: Capterra
 

Fotis from B A T Hellas

April 2018

April 2018

Scheduling made easy!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really easy to use,
Excellent interface,
Great integration
Fully customizable
Event and group scheduling

Cons

The mobile app of this software doesnt offer the same amount of options as the online one.
A bit pricey but definitely worth the money if you are going to use it everyday

Review Source: Capterra
 

Nacresha from Exquisite Esthetics

April 2018

April 2018

Online scheduling has allowed me the convenience to work without interruptions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the fact that Acuity syncs my calendars. This feature prevents me from overbooking and keeps my schedule accurate. Also very easy to reschedule or cancel client's appointments.

Cons

I would love to be able to add pictures to each specific service type, if possible. But the color feature assigned to eat appointment type works just fine.

Review Source: Capterra
 

Huma from Healing Life Hypnosis Inc.
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

I love how easy it is to use Acutity for myself and my clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Because i work with clients all over the world, scheduling appointments is so easy, i do not have to run around and figure out the time zones etc - life has become so easy for me and my clients!

Pros

User friendly - Most important
Amazing features for small business
Easy on the pocket
Love the communication - they make it sound so much and friendly!

Review Source: Capterra
 

Celeste from Vanessa Celeste Preston

April 2018

April 2018

Organize easily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy enough to set schedule, book appointments and great price for what is offered but still looks professional.

Cons

Can not email client intake forms separately. Client need an easy click to fill out proper paperwork but only need it done for new clients, not every time someone books.

Review Source: Capterra
 
 
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