About Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Squarespace Scheduling is suitable for serv...

Acuity Scheduling Pricing

A 7-day free trial is available, after which Squarespace is available for the following tiered prices: Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Access Squarespace Scheduling across multiple devices
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Acuity Scheduling Reviews

Overall Rating

4.79

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 5,302 reviews

Mariah

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

A streamlined way to meet with my clients

User Profile

Cory

Verified reviewer

Company size: 1 employee

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Acuity Scheduling is my best pal

Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It takes a huge load off of my plate. Once things are set up - which can be as easy or a grueling as you want to make it - it's just a seamless part of my life and business.

Pros

I love the customizability of the software, I can integrate it with many programs, and I can make things super simple for my clients.

Cons

I've had several times where I've had to go delete a whole series of appointments and there's no easy option to delete an entire section of appointments. For instance I had a series of webinars that were Group Appointments with several dates each. I decided to discontinue that program in lieu of a new direction and initiative for the company. I had to manually delete each one, typing DELETE each time. If I could delete an entire "category" of appointments, this would be much better.

Reasons for choosing Acuity Scheduling

Acuity Scheduling was already available and easily integrated into my Squarespace website. This was good because I decided that I didn't want to create a website from scratch, rather I would use a "drag and drop" system with some customizability. It just so happened that Squarespace met my needs there, AND as a vital part of their services, they already had a scheduling application that I would receive a DISCOUNT on if I bought into their services. Squarespace, and of course Acuity Scheduling, were a "no-brainer" decision for me and my solo consulting business.

Marie

Company size: 11-50 employees

Industry: Professional Training & Coaching

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

October 2022

Acuity is the #1 tool a Coach needs

It handles all of the scheudling needs so we dont go back and forth with clients about booking appointments. It also integrates well with Stripe so we can use it for paid appointments. And because we can add forms, it can also add in intake and client onboarding processes as well. When I started my practice I asked other coaches what tools they were using and this was hands down the number one recommendation that I received and happily the platform has grown with my business over the years as well.

Pros

I like Acuity because it is easy to incrporate and maange multiple calendars at once whether fora solo practitioner o r for a multi practiitioner practice. We have been ablet o provide access to about 2 dozen different calendars usingthe tool and beign able to track all the appointmn types on the back end is great for our marketing intel as well.

Cons

There is definitely a learning curve in settin this up. It is not as intutive as other platforms I ahe seen but aI thin that comes with the robust features of the platform. Getting new contractors onboarded is somewhat challenge=ings as many folsk are not familiar with syncing their calendars this way or setting up time zones correctly which can cause problems when working with clients.

Reasons for choosing Acuity Scheduling

More dynamic and features to take payment, integrate with my multiple Google calendars to make sure I wasn't double booking and the use of forms

Emily

Company size: 2-10 employees

Industry: Management Consulting

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

October 2022

Acuity Review

Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.

Pros

I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.

Cons

It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.

Reasons for choosing Acuity Scheduling

Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Reasons for switching to Acuity Scheduling

At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.

Renee

Company size: 2-10 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Acuity Scheduling

We've been using the software for about 3 years and like the fact that we can set up appointments and have it send forms to the the client, so they can have things ready, when they come in.

Pros

Integration was simple. Our clients love being able to access our advisers calendar and scheduling their own appointments, when it's convenient for them. We are able to block out time, when needed, and clients can see what is available.

Cons

I wish it was easier to change an appointment made through Acuity, in our CRM.

Reasons for choosing Acuity Scheduling

It seemed easier to use at the time. We had 2 offices we were using it for.

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