---
title: "Acuity Scheduling Software Reviews, Demo & Pricing - 2026"
description: "Review of Acuity Scheduling Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/appointment-scheduling/acuity-profile/"
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---

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Acuity Scheduling

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Overview

[Reviews](https://www.softwareadvice.com/medical/acuity-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/acuity-profile/alternatives/)

# Acuity Scheduling Review

From $20-$61/month Free trial 7 days 4 plans

Wondering if Acuity Scheduling is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Acuity Scheduling

4.8

[(5766)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Pricing

Starting at $20.00 flat rate per month

### About Acuity Scheduling

Acuity Scheduling is a cloud-based appointment scheduling solution that enables business owners to manage appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Acuity Scheduling lets users automate appointment bookings by offering a real-time view of the time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding appointment schedules.

Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

Do you work for Acuity Scheduling? [Manage this product listing](https://www.g2.com/products/acuity-scheduling/claim_requests/new?auto=true)

Wondering if Acuity Scheduling is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Acuity Scheduling User Interface

## Popular Acuity Scheduling Alternatives

Main Product

Acuity Scheduling

4.8

[(5766)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3658)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

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[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.75Value for money
-   4.75Customer support
-   4.68Functionality

Pricing

Starting at $24.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.55Value for money
-   4.48Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/)

4.8

[(670)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.80Value for money
-   4.90Customer support
-   4.60Functionality

Pricing

Starting at $39.00 per month

Get Price

## Acuity Scheduling Pros and Cons

We analyzed 5,766 verified reviews for Acuity Scheduling to find out what actual users really think.

Select to learn more

Intuitive And Flexible Interface

The platform is praised for its clean, user-friendly design that makes setup and daily use straightforward. Users find it easy to manage schedules, adapt to business needs, and streamline operations without a steep learning curve. Its flexibility and intuitive layout help both beginners and experienced users stay organized.

Streamlined Appointment Management Tools

Acuity Scheduling simplifies appointment booking with automation, customizable scheduling pages, and real-time notifications. Users can easily set up, reschedule, or cancel appointments, reduce administrative tasks, and offer clients self-service options. Automated reminders and calendar syncing help minimize no-shows and keep everyone informed.

Robust Calendar Syncing Capabilities

Acuity Scheduling offers strong integration with popular calendars like Google Calendar and Outlook, enabling real-time syncing and reducing scheduling conflicts. Users appreciate the ability to manage multiple calendars, customize booking links, and access appointments across devices, which helps keep schedules organized and up to date.

Email Support And Notification Issues

Users report that email notifications and customer support are limited, with support available only via email and slow response times. Customizing email templates can be confusing, and some users experience issues with duplicate notifications, lack of integration with other email platforms, and limited control over notification settings.

Limited And Restrictive Payment Features

Payment processing in Acuity Scheduling is often seen as restrictive, with limited payment system integrations and some options only available on higher-tier plans. Users report challenges with currency settings, lack of support for certain payment providers, and extra fees, making it less flexible for diverse business needs.

Complex And Costly Pricing Structure

Many users find Acuity Scheduling's pricing confusing and expensive, especially when advanced features require higher-tier plans. The free version is limited, and some essential functions are only available with paid upgrades. This can be a barrier for small businesses or those needing more customization without higher costs.

## Acuity Scheduling Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Starter

$20.00

flat rate, per month

Plan includes:

-   Up to 1 Staff/Location
-   Client Self-Scheduling
-   Offer Unlimited Services and Appointments
-   Accept Payments through Stripe Square or Paypal
-   Online Meeting Integrations
-   Advanced Features
-   Automatic Time Zone Conversion
-   Logo Display

Standard

$34.00

flat rate, per month

Plan includes:

-   Text Message Reminders
-   Offer Appointment Packages
-   Sell Subscriptions/Memberships/Gift Certificates
-   Up to 6 Staff/Locations

Premium

$61.00

flat rate, per month

Plan includes:

-   Up to 36 Staff/Locations
-   Multiple Time Zones
-   Removed "Powered By"
-   Sign BAA for HIPAA Compliance
-   Custom API & CSS For Developers

Enterprise

Pricing available upon request

Plan includes:

-   Unlimited Scheduling Instances
-   Enterprise Dashboard
-   Additional APIs
-   Custom BAA
-   Dedicated Acount Manager

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Acuity Scheduling Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Acuity Scheduling
    
    Accounting
    
    Accounting Integration
    
    Activities Booking
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Booking Notes
    
    Branch Optimization
    
    Business Coaching
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Capacity Management
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Communication Management
    
    Confirmations/Reminders
    
    Consent Management
    
    Contact Database
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer Support
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Discount Management
    
    Document Management
    
    Driver Scheduling
    
    EDI
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    Fitness Plan
    
    For Accountants
    
    For Barbershops
    
    For Dance Studios
    
    For Financial Institutions
    
    For Martial Arts
    
    For Medical Spas
    
    Forms Management
    
    For Optometrists
    
    For Photography Studios
    
    For Salons and Spas
    
    For Yoga/Pilates Studios
    
    Gift Card Management
    
    Group Reservations
    
    Health Coaching
    
    HIPAA Compliant
    
    iCalendar Support
    
    Inventory Management
    
    Invoice Processing
    
    K-12
    
    Life Coaching
    
    Maintenance Scheduling
    
    Membership Management
    
    Messaging
    
    Mobile Alerts
    
    Mobile App
    
    Multi-Location
    
    Multi-Physician
    
    Multiple Appointment Types
    
    Multiple User Accounts
    
    No-Show Tracking
    
    On Call Scheduling
    
    Online Booking
    
    Online Registration
    
    Online Scheduling
    
    Patient Intake
    
    Patient Management
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Processing
    
    Performance Metrics
    
    Pet Grooming
    
    Physician Management
    
    Progress Tracking
    
    Promotions Management
    
    Purchasing & Receiving
    
    Real-Time Notifications
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Rescheduling
    
    Resource Scheduling
    
    Revenue Management
    
    Room Booking
    
    Scheduling
    
    Self Service Portal
    
    SMS Messaging
    
    SMS Reminders
    
    SOAP notes
    
    Social Media Integration
    
    Sport Coaching
    
    Student Management
    
    Task Management
    
    Team Calendars
    
    Template Management
    
    Third-Party Integrations
    
    Timer
    
    Treatment Packages
    
    Virtual Meetings
    
    Web Forms
    
    Website Integration
    

## Acuity Scheduling Integrations

Google Calendar

Integration rated 4.9 from 72 reviews

Zoom Workplace

Integration rated 4.8 from 52 reviews

Squarespace

Integration rated 4.7 from 42 reviews

Stripe

Integration rated 4.9 from 24 reviews

Square Payments

Integration rated 4.4 from 21 reviews

ActiveCampaign

Integration rated 4.8 from 16 reviews

See all 44 integrations

## Acuity Scheduling User Reviews

## Acuity Scheduling customer ratings

- Overall rating: 4.8/5
- Total reviews: 5,766

### Rating distribution

- 5 stars: 4,649 reviews (81%)
- 4 stars: 936 reviews (16%)
- 3 stars: 150 reviews (3%)
- 2 stars: 20 reviews (0%)
- 1 star: 11 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.7/5
- Customer support: 4.6/5
- Functionality: 4.7/5

---

### A Huge Time-Saver for Scheduling Stakeholder Syncs and Client Kickoffs

- Overall rating: 4/5
- Reviewer: Ganesh G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been positive, because it saves me hours of administrative time per week. It's not a replacement for our project management software, but it is a wonderful front end for the project communication we do externally. It keeps my calendar sane and gives me breathing room between project reviews. Automating the whole meeting lifecycle from scheduling to reminders lets me focus on actually doing my job instead of fighting with customers about meetings.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

A Project Lead manages many stakeholder meetings on which many depend on a daily basis. This is a position that requires excellent communication skills and exceptional organizational abilities. The software that has facilitated my work to run smoothly is Acuity Scheduling. What I like best about Acuity Scheduling is how it simplifies the process of setting appointments by eliminating the need for constant email exchanges. In this case, I just need to share my link with external clients who then pick a time most convenient for me while still considering their own time zone. The tool is perfect for international meetings due to its time zone conversion feature. I also appreciate the custom forms that notify me of my stakeholders’ project-related requirements and agendas.

#### Cons

As it is predominantly a scheduling tool, the cooperation with advanced project management and task-tracking software is limited to a certain extent, and the setup process of availability rules for panel meetings can appear complicated at times.

---

### Only used Acuity Scheduling with my Squarespace website

- Overall rating: 4/5
- Reviewer: Lacey H.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

I used it when I host my website on Squarespace briefly. I did not like the lack of versatility, as it did not allow customized automation without using third party tools.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The software worked well for the value of my dollar. It was easy to use, and even process payments on.

#### Cons

I did not like the workflow. I prefer the Calendly platform or GoDaddy's Booking platform. Also, there was no way to change the workflows without using a tool like Zapier.

#### Reasons for choosing Acuity Scheduling

I only chose Acuity Scheduling because it interfaced with Squarespace. I used hosting my business website on Squarespace at the time.

---

### Keeps calendar organized and up to date

- Overall rating: 5/5
- Reviewer: Caitlin M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

It's still one of the best systems for scheduling appointments with integrated automation options that save time.

#### Cons

It's easy to forget how to use features as it isn't always intuitive to use (not sure if it's just me!)

---

### Acuity Reviews

- Overall rating: 2/5
- Reviewer: Debbie D.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

It was aesthetically pleasing. It was easy to use and schedule a client. We could book clients via the booking link, and clients seemed to enjoy the easiness of it.

#### Cons

I did not like the customer service. They either did not respond or took a very long time to respond to an issue our organization had and needed attention for.

#### Reasons for choosing Acuity Scheduling

Our organization chose it due to a recommendation given from another company.

---

### Amazing booking site

- Overall rating: 5/5
- Reviewer: geraldine s.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used monthly for less than 12 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

it was amazing overall. I really loved the ease of use & the fact that the site is easy to use, It was worth it due to the fact that it was affordable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love used acuity, Syncing my client contacts at the time was super easy & sufficient. There was minor bugs and issues, The value for my money was worth it

#### Cons

i didnt like that it was hard to get in contact with customer support. The processing of payments took awhile to be recieved on my end

#### Reasons for switching to Acuity Scheduling

i made the switch because i didnt feel that acuity was properly promoting me..

---

### A little confusing becasue it jumps you all over the place

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

It was confusing. I never knew how to get back to the dashboard and it wasn't as easy to integrate as I thought it would be.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

I like all of the options they have and how you can connect it to your website if you use Squarespace.

#### Cons

It's pricey for just being a scheduling tool and not being able to really integrate much. It is also a little confusing.

#### Reasons for switching to Acuity Scheduling

I wanted to see if it was better because it had more options than Gmail did. I'm switching to a different scheduling tool, though.

---

### Quick and easy to get started

- Overall rating: 5/5
- Reviewer: Sonya S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Quick, simple and easy to get things started. I love the intereaction for my zoom account and the fact that reminders get sent out at times I designate

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Acuity makes it so incredibly easy to not only schedule classes for my students, but also schedule meeting times

#### Cons

Copying an appointment type has been somewhat of a challenge but it may have been user error. Other than that, Acuity has been great

---

### Simple Scheduling for Resort Activities and Classes

- Overall rating: 4/5
- Reviewer: Sarah T.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Acuity has worked well for managing bookings for resort activities and classes. It gives us an organized way to manage registrations and availability and makes it easier for guests to reserve their spot ahead of time.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Acuity Scheduling makes it easy for guests to register for resort activities and classes in advance. It helps us manage time slots, capacity and participant information in one place while giving guests a straightforward booking process.

#### Cons

Some of the setup and customization options can take a little time to configure, especially when different activities have different schedules, capacities or booking requirements.

---

### Flawless Client Booking Automation

- Overall rating: 5/5
- Reviewer: Sadaf Yusuf M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

It is an assistant on autopilot. Acuity eliminates tedious email back-and-forth for independent professionals, keeping schedules filled while drastically cutting down on client no-shows.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Complete calendar control prevents overlapping bookings with automatic time zone adjustments. Intake form customization collects crucial client data directly during checkout.

#### Cons

Steep feature paywalls restrict SMS text reminders to higher-priced tiers. Complex backend interface takes some initial onboarding time to properly configure.

---

### Acuity Fan Fave

- Overall rating: 4/5
- Reviewer: Sharnelle B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I liked how you can collect payment at booking and the intake forms are also already built in. Very easy system.

#### Cons

There’s only one calendar on the Starter plan. If you want access to more features you’d need to upgrade to Standard.

---

Showing 1 - 10 of 5766 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

## Acuity Scheduling Popular Comparisons

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