Acuity Scheduling vs Timely

Acuity Scheduling has 4690 reviews and a rating of 4.8 / 5 vs Timely which has 632 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (4,690)

4.69 / 5 (632)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

April 20, 2021

October 29, 2020

Pros/Cons

  • Pros

  • This app is extremely awesome It’s like a pos system for schedules and I love it

  • I love that it’s customizable to my business needs and appearance and that it’s so easy to use!

  • Cons

  • The only thing that I don’t like is the price due to having my own business it can get very costly, but nothing is free in this world so I’m still willing to pay for a membership

  • The only drawback is the user interface. I find it a bit clunky in the initial set up of schedules. Once that's done, however, it works flawlessly.

  • Pros

  • Easy to use and ideal for bookings I find that all my staff can manage the app easily, and it's pretty simple to see who's doing no what and when

  • Affordable, great integration with Google calendar and the widget option is very nice and easy to embed.

  • Cons

  • Would like to see customisable customer follow up emails and reminders. The current integration with MailChimp is OK but rather convoluted.

  • If there is one feature we could get, it would be an integrated POS. With that said, we currently use Square and it's working fabulously.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos