---
title: "Amelia Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Amelia. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Amelia is a good fit for you!"
source_url: "https://www.softwareadvice.com/appointment-scheduling/amelia-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Amelia Reviews

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# Amelia User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 248

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 221 reviews (89%)
- 4 stars: 22 reviews (9%)
- 3 stars: 2 reviews (1%)
- 2 stars: 2 reviews (1%)
- 1 star: 1 reviews (0%)

### Most mentioned pros

- It gives a lot of freedom to build your own booking pages with the available shortcodes, and everything looks clean and professional, especially on mobile.
- The answers are thoughtful, they try to solve the problem properly, and when something isn’t part of the product direction they explain the reasoning rather than fobbing you off. Because it’s a feature-heavy plugin, I’ve ended up doing a bit of fine-tuning with PHP/CSS (sometimes using AI tools to speed things up).
- The plugin has some quirks and missing features (event tickets & dedicated pages per event rather than popups …), but the support has always been helpful and dedicated to fix any issues I’ve run into.

### Most mentioned cons

- Thus far the only downside I found was the need for having an active employee in your installation and the requirement that employee is visible on the website
- Team members cannot see each others appointments UNLESS you give them full admin access to your entire backend of your website.
- settings are spread out in different sections, sometimes not straightforward to find, form size can not be customized

## Amelia customer reviews

Showing reviews 1-25 of 248 (page 1).

### Works, good service - but can be buggy

- Overall rating: 3/5
- Reviewer: Yaniv M.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have vibe-coded an app that does that and it works really good. I no longer use Amelia and I won't renew the yearly license this summer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

It's still a great way to book appointment within wordpress. It integrates with my website ui and does the job.

#### Cons

In the last year I had some major bugs- especiialy with the automated reminders. Some of the clients reported bugs while trying book new appointments and lots of time I had to manually doing client bookings. I can say that the support team really tried to be helpful, but unfortunately I decided to move to another solution. I can add that some major issues that I found important to make the app better weren't part of a major upgrade they did this year, including the ability to use my phone number as the whatsapp tool for the clients (so they will be able to text back).

#### Reasons for switching to Amelia

Lack of WhatsApp integration, higher price and no way to integrate with local payment gateways.

---

### Great plugin, great customer support. Real value for money

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Sports
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Really quick installation of the plugin. In addition the configuration was easy and very intuitive. After I couldn't get a service to activate I contacted support which answered over the weekend, which was followed up by xustomer support today. All in all excellent experience, and I would strongly advice non-developers to use this plugin!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Loved the ease of installation and the customer support after I ran into problems, such a big improvement from the Calendly plugin I used previously! Would strongly recommend adding this to your website!

#### Cons

Thus far the only downside I found was the need for having an active employee in your installation and the requirement that employee is visible on the website

#### Reasons for switching to Amelia

Calendly lacked features and support for their plugin.

---

### Love it! Great flexibility, layout and supportteam

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

I’ve been really happy with Amelia so far. It gives a lot of freedom to build your own booking pages with the available shortcodes, and everything looks clean and professional, especially on mobile. The support team is also great—they reply quickly, are friendly, and actually listen to feature requests, which is something I really appreciate. As a Dutch business, the iDEAL integration was a big reason for choosing Amelia, so I’m very happy they support it. Overall, it’s a flexible booking system with a team that really seems to care about improving the product. Love working with you guys, I have a license for multiple sites and am very happy with that!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very flexible booking plugin with lots of shortcode options. Easy to build custom booking pages that match your own website. Clean, modern frontend that looks great on mobile. Fast, friendly and helpful support team. They genuinely listen to feature requests and are continuously improving the product. iDEAL payment integration (a huge plus for Dutch businesses). Great balance between ease of use and advanced functionality. Perfect for both appointments and events.

#### Cons

The PDF invoice layout cannot currently be customized, which would be useful for businesses that want invoices to match their branding. The invoice does not include the event date(s), making invoices less complete for workshops, trainings and retreats. It would be great to have a shortcode that immediately displays the contact information form for a preselected event, instead of asking customers to select an event that's already fixed. A few more frontend customization options would make Amelia even more flexible for businesses creating dedicated event landing pages.

---

### Great for small simple businesses does NOT work for complex booking requirements

- Overall rating: 2/5
- Reviewer: Denico B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I feel like this company is trying to sell a bigger solution than they have the infrastructure and resources to do. They have only thought about the platform from a platform perspective and have not thought about the actual use case. You can set up multiple branches and have numerous employees but there is no function for a branch manager view, you cannot look at the calendar and get a full view of the branches appointments for the day.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The price is reasonable compared with some other booking platforms however despite selling the platform like it can handle complex booking solutions it cannot really

#### Cons

The sell it has a system that can handle complex businesses but it cannot. Great from small companies but the more complex the business the less it works. There is no receptionist / practice manager view. Becomes difficult to use the more branches and more employees you have. The calendar views are not user friendly. Team members cannot see each others appointments UNLESS you give them full admin access to your entire backend of your website.

#### Reasons for switching to Amelia

It became expensive the more branches I added. Did not have a very cost effective enterprise package

---

### ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 5-stars

- Overall rating: 5/5
- Reviewer: David H.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Best Wordpress booking tool on the market. Hands down. Fast, easy to use, works great for the employees and customers.

#### Cons

I wish they would prioritize the feature requests. I have two things that have been on the feature request list for a couple of years.

---

### Polished front end, lots of options, good support

- Overall rating: 5/5
- Reviewer: Roger S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

I’ve reached out to support a number of times (chat and email). They’re not an “instant reply 24/7” service, especially outside weekdays, but when they do respond it’s clear they’ve actually read the question. The answers are thoughtful, they try to solve the problem properly, and when something isn’t part of the product direction they explain the reasoning rather than fobbing you off. Because it’s a feature-heavy plugin, I’ve ended up doing a bit of fine-tuning with PHP/CSS (sometimes using AI tools to speed things up). That hasn’t bothered me — in my experience with more advanced software, a little tailoring is normal if you want everything exactly right. I also understand from my own time working in software (I spent 18 months at Oracle as an associate software engineer) that complex products always have a backlog, and that new releases can occasionally introduce unexpected issues. What matters is whether the team keeps improving, listens to users, and stands behind the product — and that’s been my experience here. Overall, I’m happy to continue using Amelia and I expect it will keep improving over time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I really like is how polished and configurable it is. The front-end looks professional out of the box, and there’s plenty of flexibility to tailor the booking experience to suit your business rather than forcing you into one rigid layout

#### Cons

We use Amelia for Events but the default is always Appointments I wish you could chose to default to Events.

---

### A powerful booking plugin — ideal for photographers and studios

- Overall rating: 5/5
- Reviewer: JEAN-PHILIPPE B.
- Verified reviewer: Yes
- Industry: Photography
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

After 5 years of using Amelia as a reliable and professional booking system, I can confidently say it has become an essential part of my workflow as a photographer. Over time, it has matured into a very stable plugin, even with regular updates. The interface is clean, modern, and easy to use for both clients and admins. Now that I’ve upgraded to the Elite license, I’m planning to build a full automated workflow using Amelia's REST API to streamline my back-office and CRM tasks. This will allow me to go even further in customizing and integrating the booking experience into my website. Amelia has grown with my business, and I’m excited for what’s next.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a solo photographer running a portrait studio, I love how Amelia simplifies my entire booking workflow. It offers a clean, customizable interface for clients, automated reminders, and full calendar management – all within WordPress. I no longer have to juggle phone calls and sticky notes. It truly feels like having a virtual assistant that works 24/7.

#### Cons

n some cases, it's frustrating not to be able to book the same timeslot for multiple services in one go. It would be helpful, especially when clients want to combine short sessions (e.g., ID photo + portrait) during a single appointment.

---

### Amazing software and world-class customer support!

- Overall rating: 5/5
- Reviewer: Mauricio G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

I’ve been a customer since 2022 and recently upgraded to the Elite Unlimited Lifetime plan. The technical quality is superb, and the human side of their support team truly stands out. They helped me smoothly handle my billing adjustments during a personal transition. I highly recommend Amelia to any developer or business owner!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is robust, reliable, and perfect for managing bookings. Additionally, the customer support team is outstanding—incredibly empathetic, kind, and quick to help.

#### Cons

Nothing negative to say so far. It completely meets all my business expectations and I am very satisfied with the platform.

---

### Best plugin for booking

- Overall rating: 5/5
- Reviewer: Victor L.
- Verified reviewer: Yes
- Industry: Music
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

10/10 experience. If you need this kind of plugin, stop searching and take a licence. You will not regret it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Basically every part of Amelia is efficient, easy to use and implement. I could not operate as a business without it.

#### Cons

Nothing comes to mind. Everytime I had a bug or a problem, the support was prompt to answer, taking the time to guide me through steps and provide solutions.

---

### Great booking plugin

- Overall rating: 5/5
- Reviewer: Daniella C.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

Amelia has been a wonderful tool to work with. It makes bookings so much easier and the platform its great overall.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's so easy to add services and create slots for your bookings. Also, the support team is great and always willing to help you.

#### Cons

The rebooking process its a bit confusing to set up in the backend. But with the amazing help of the support team, everything is possible.

---

### Great easy plugin and support efficient

- Overall rating: 5/5
- Reviewer: Christine B.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Amelia is a great plugin for booking while customizing the features! It’s fairly easy to use, and if you run into any issues, the support is very responsive and efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The plugin is easy to use We can customize everything Support responsive and efficient

#### Cons

Some elements need to be translated manually Once you get the hang of it, the app is pretty smooth

---

### Excellent support service

- Overall rating: 5/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Amelia plugin’s technical support was excellent and quick to answer any questions.

#### Cons

So far, I haven't found anything I don't like.

---

### This is the booking plugin you need for Wordpress

- Overall rating: 5/5
- Reviewer: Danny C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

An absolute pleasure to use for developers, managers and customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have so many positive things to say about it. From the pricing, all the way through to configuring it and also how reliable and stable it is.Simple things such as being able to create an event and have the option to recur each booking whilst treating the individual event dates as separate events (For example a fitness class that happens at the same time every week, but doesn't always have the same attendees) – saves hours of admin time of creating events. But also at the same time having the option to add a series of events (such as a 4 week course) that a user pays once for and has access to all events at once is invaluable from a management perspective.Amelia also handles scheduling and working hours like a dream. Being able to pick Employees' individual services, working hours, time off and 'special days' is just fantastic from a management perspective.The packages option, combined with the step-by-step customer booking form has been optimised for conversion out of the box. It converts, and it does it whilst looking great.Not only is the frontend slick, organised and good looking – so is the management side. It's been an absolute pleasure configuring the plugin and learning how customisable it is along the way. Not only that, it's really really fast to make changes. I got a new client site set up from nothing to complete and live in 3 daysThe customer support so far has been good, and the fact they offer a lifetime license is an excellent move.

#### Cons

I have a few suggestions that will make the plugin better:1. Being able to add packages for Events and not just Appointments – so the user can sign up for a monthly pass that gives them access to x amount of classes, or unlimited classes. 2. Built-in customer subscriptions. Amelia can be set up to work with WooCommerce's checkout and handle subscriptions, memberships etc – but I want that seamless checkout experience that you get without redirecting to WooCommerce or having another plugin installed. Being able to offer a subscription at point of sale would be fantastic. Even just having a 'recurring' package that charges the user every month.3. Please, please add native Apple Pay integration into the Stripe payment gateway. Mollie supports Apple Pay but they are a nightmare to deal with unless you are in a specific industry or in a specific country.

#### Reasons for choosing Amelia

Feature rich, full integration, fair pricing and huge offering.

---

### Reliable and good work companion

- Overall rating: 5/5
- Reviewer: Anna B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

The overall experience has been very good.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like its complexity. It does cover a lot of important bases. Also after a learning curve it is rather easy to use. Like its color and branding customisation. Reminding emails have already been my lifesaver.

#### Cons

I would like to have an option that the same paying customer (in my case a parent) can book a service for different children under his/her own name and email address and not to exercise with different emails for each child. I also use a virtual office and would love to have an option to add it as a proper official location. For the time being it is required to only give a physical one. And would also like to have a possibility to manually add a consultation beyond official working hours.

#### Reasons for choosing Amelia

It gave me more services and consultants possibilities.

---

### Appointment and event add-ons you don't want to miss!

- Overall rating: 5/5
- Reviewer: Vincent T.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

It doesn't require much learning curve to use Amelia and very respond customer service. It may not be best booking appointments plugin, but it really does what it says. I have no problem with using Amelia plugin so far, it is stable and reliable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very important to me to manage time as a consultant. The core function of Amelia plugin is booking appointment, it provides me a very easy way to check my clients' appointment and it also syncs with my Google calendar. In addition, Amelia takes care of the payment process automatically which I don't like to deal with. I won't say Amelia is suitable to all kinds of service providers or industries , but the booking process of Amelia really cam support Most of service providers needs.

#### Cons

Although, Amelia provides booking appointments function, but it also provides booking events. I compared many event and ticket plugins to Amelia, I think it has some improvements in booking event feature. No QR code ticket and too less choice of event booking list interface.

---

### You won't find better for the price

- Overall rating: 5/5
- Reviewer: Sauge K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

I am using Amelia on 2 sites at the moment. The first is a mobile massage company site, and the second is an online nutritionist site. For both the massage and the nutritionist site, the ability for clients to have their own customer panel and schedule and reschedule their appointments if necessary is fantastic. The package feature and Integration with Zoom for the nutritionist site is perfect for the client's needs. The Amelia plugin is a joy to use and set up. I love using it and will definitely use it again for other clients

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. Has lots of features and is easy to integrate with other services. Has features that are hard to find in other similar software. I love the packages feature, I like that it has a customer and employee panel. Integration with Zoom, Woocommerce and Google calendar is really useful. The interfaces both front and backend are beautiful. I love the fact that customers can schedule their own appointments when buying packages. This software really does have everything that you need.

#### Cons

The customer support could be a bit faster in responding. Although it isn't a deal-breaker. The ability to customise the form fields for booking could be a little bit better, so that information captured when the client first booked an appointment could be retained somewhere, again, not a deal-breaker. The ability to customise the styling of the front end booking forms could be more extensive.

#### Reasons for choosing Amelia

The packages - I couldn't find any other booking plugin that had this functionality whereby users could schedule their own appointments after buying a package. The price - There really isn't anything out there that has the same features for the price and without being tied down to monthly subscriptions. The integrations - integration with Zoom, Woocommerce, and being able to sync with Google calendar, SMS notifications - it is so professional when a user receives an SMS notification. Their confidence in the company that they have booked with is increased. The beautiful booking front end interface

---

### Genuine review

- Overall rating: 5/5
- Reviewer: Theuns C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Great product, great service, and great and knowledgeable technical support in a timely manner.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to set up and configure....even for complete novices like I am. They have great supporting documentation, and customizability is just perfect. The company stands by their money back promise....I accidently requested a refund....but ended up purchasing the next day again. The issue was on my side not theirs, yet they kept their promise without delay. They have awesome support, and technical support...with a willingness to help you sort your problem out. Trust me....the Amelia product makes life much easier....and gets clients to book. Don't waste time on other plugins. This works very well, and saves a great deal of time, while at the same time looking good.

#### Cons

Personally I would have liked it if the customers did not have to log into WordPress to configure their customer panel. Would have liked everything happen on the front end. But....really it's a minor taking into account the product as a whole.

#### Reasons for choosing Amelia

Better looking...and reviews.

---

### Amelia on-line boolking system review

- Overall rating: 5/5
- Reviewer: Daryl G.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

Amelia is a really useful booking system. I'm looking forward to unleashing all its power when we start adding events!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Amelia is a really powerful multi-functional on-line booking system. It is easy to set up, and it is easy to tailor it to your needs.

#### Cons

Sometimes I feel that the updates are not fully tested before they go live.

---

### An effective and affordable online booking app.

- Overall rating: 5/5
- Reviewer: Rachael W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

Honestly, really pleased with the Amelia Plugin. The small Pilates Studio I work for were forced to change their old online booking system when the software company went into administration. I had to do some swift research and find an alternative that didn't blow the small budget. Amelia fitted the bill perfectly. The UI was very different to the previous booking package, but after viewing a few tutorials I flew through the set up. And a big plus was our customers found the front end much easier to navigate. We continued to use the plugin problem free for a year, but encountered a glitch when upgrading to the pro version in order to access a new direct refund function. In fairness to the Amelia team the problem was at my end, but their support team were very patient and went a above and beyond to help me get some new events online urgently, when the Amelia Admin Screens displayed as blank on all my devices!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Good user interface which helps with the ease of use. Love the range of customisation. Excellent value for money and lots of informative tutorial videos available.

#### Cons

We missed a direct refund function which had been available on the software we used for booking previously, but TMS recently added the facility to the Pro version so I upgraded

#### Reasons for switching to Amelia

The product was withdrawn

---

### Amelia Booking WP plugin

- Overall rating: 5/5
- Reviewer: ANDY W.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

Superb overall -features that completely hit the mark for our business, costs that are very reasonable and a comprehensive support package -what's not to like?!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The plugin installs seamlessly without conflict with other plugins, it is easy to setup, despite it having a huge range of features and options these are laid out so you can get up and running quickly and then adapt/tweak to suit your requirements later. We had been using other booking plugins, none of which came close to the functionality of Amelia. There is a free version to try out many of the features - we had this installed for just a few days before being convinced the full version was the way to go. Pricing structure is great so you don't need to pay for the bits you don't need -and lifetime licenses make this a very affordable option. The support available is excellent -very knowledgeable and responsive teams who know the answers to the most obscure questions.

#### Cons

Nothing to dislike -this plugin does it all -totally customizable even if you are not a developer!

---

### Best native Wordpress Booking Enginge

- Overall rating: 5/5
- Reviewer: Thomas S.
- Verified reviewer: Yes
- Industry: Photography
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use it for quite some time and never had any issues. Support is also quick and good. Would definitely recommend using it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The plugin is very easy to setup and can be perfectly customized to fit the general CI of your company. Booking process is nice and easy for the user and the backend provides all the information needed to manage your bookings.

#### Cons

They should really look into the possibility to also sync your iCal.

#### Reasons for choosing Amelia

It is a native Wordpress Plugin and no SaaS

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### Amelia is the way to go for your booking and appointment

- Overall rating: 4/5
- Reviewer: Jay M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Amelia booking plugin has been a big change for my business. It has enabled me to easily manage my appointments and bookings while also providing a seamless and user-friendly experience for my clients.I highly recommend Amelia to anyone looking for a reliable and efficient booking solution."2."I've already tried several booking plugins, but Amelia is without a doubt the best.It's intuitive, customizable and has all the features I need to manage my calendar and bookings. Plus, the customer service is top notch.I can't imagine running my business without Amelia."

#### Cons

Minus points I would say is that sometimes I don't receive the notification emails, but Amelia's team is working with me to resolve this.

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### Ease of use for clients and staff

- Overall rating: 5/5
- Reviewer: Ken C.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent, Amelia works really well and has a very wide range of features that are expanding with each release.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything is to hand and compartmentalised

#### Cons

Sometimes the UI is a bit slow to respond, particularly when saving a new or amendment for a product / service

#### Reasons for choosing Amelia

Amelia handles everything needed in one plugin without the need for having several others installed.

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### Amazing Booking

- Overall rating: 5/5
- Reviewer: George M.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Very good experience so far despite some minor issues.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The most useful thing about amelia is the "employees" section. You can use it to make an online platform with business partners and so on....

#### Cons

There are features that still needs work. Like the locations and employees to have archives and assign a service to multiple categories. Not only one.

#### Reasons for choosing Amelia

For the employee front end panel and the ready made ui/ux styles of the booking forms.

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### Best Booking PlugIn for SME

- Overall rating: 5/5
- Reviewer: Jan W.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

I can highly recommend Amelia. Support is very handsome. The pro version is well worth the money.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Highly customizable, used for individual appointments and events. Integrates seamless into webpage. Super fast and helpful support from the developers. Very stable in production environment.

#### Cons

Sometimes troubleshooting is tricky because of few debug Infos.

## More reviews

[Next reviews](https://www.softwareadvice.com/appointment-scheduling/amelia-profile/reviews/?page=2)

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Amelia Reviews, Pros and Cons - 2026 Software Advice