About Appointlet


Appointlet is a cloud-based appointment scheduling solution that helps businesses to connect with their prospects through emails, landing pages and a sales funnel. Key features include individual or organization scheduling pages, automated reminders, multiple timezone support and calendar integration.

Appointlet offers custom branding features that allow businesses to customize their emails and booking pages with their logo and colors. Users can also personalize their appointment schedule by setting the available hours for each day of the week. The scheduling page can be embedded on the company website or users can directly share it with customers via email.

Appointlet displays the availability of all team members on a single page and allows clients to select the schedule of any team member to book an appointment. Members can further use their own scheduling page to accept an appointment. The solution offers integration with various third-party sources such as Google Calendar, Office 365, Leadpages and Wishpond.

Services are available on per user per month subscription basis with support offered via email, chat and an online knowledge base.



Read More

Supported Operating System(s):

Web browser (OS agnostic), Windows 10

54 Reviews of Appointlet

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(46)

4 stars

(7)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 54 reviews

Do you use this product?Write a review

February 2017

Catherine from PCC, LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Easy for clients! Great value.

I've been using appointlet for years and love it! My clients can sign up in one click. It sends them and me confirmation emails. They are updated before their appointment--so they show up for first time appointments. I have the choice of charging them or not. I like first timers to sign up without being charged so it's an easy process, low commitment with good results. I've had loads of people say they chose me because they could sign up for an appointment without the back and forth of phone calls. Appointlet also works with my google calendar which means when I make an appointment the app won't book during that time.

Pros

how easy it is for clients to use it when they find me online. I've had lots of bookings where people loved being able to set up an appointment on the fly.

Cons

it would be nice to have a phone app for in office appointments that uploaded to appointlet

January 2018

Ashlee from Mirasee

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Call scheduling via Appointlet is awesome

Pros

As an account specialist, people often want to call to discuss billing, which means the phone can ring unpredictably preventing me from completing my work. With Appointlet, that has changed. Now, if someone wants to have a conversation with me they can schedule it through my Appointlet link, meaning my calendar stays protected. Appointlet also lets you set up different links for different types and duration of calls, giving me more control over my bandwidth. But perhaps the coolest thing is pooled availability- meaning that anyone on my team offering the same type of call can chip in and grab appointments as needed. Oh, and everything gets copies to my Google calendar. I couldn't be happier. :-)

Cons

Only that the phone number or zoom room used to book the appointment isn't always copied into my Google calendar, so I have to go back into Appointlet to find the contact information.

October 2015

Paige from Orlando Shakespeare Theater

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

October 2015

Great customer service!

I work for a theater company and was looking for a new scheduler app that synced with my Google Calendar to book auditions. Appointlet is one of the first ones that I came across, I decided to give it a try. At first, I couldn't understand how to set up the booking page, so I decided to move onto to the next option and asked Appointlet's customer service to delete my account. Rami was the tech who responded to my request. He was certainly willing to delete my account, but first he asked if he could help with any issues I was having. He walked me through the settings, and eventually I set up my account to my preferences. Being a former customer service rep myself, I was very impressed by how Rami and Jared (co-founder of Apppointlet) were able to turn that experience around. They corresponded with me via email and the instant chat on the Appointlet website throughout my setup process and once I released the link to the public. Any feedback or questions that I had were quickly responded to; they were also able to help adjust settings on my account whenever I had issues. Appointlet allows you to control your bookings entirely from your Google Calendar, so you can click on the appointment event and cancel or reschedule a customer's appointment. I can also see information from the booking page on the Google Calendar event. I set my Appointlet page to redirect to a Google Form so that I can have more customer information sent to me in a spreadsheet, which is ideal for my purposes. I only used the Appointlet website to set up the booking page; all responses I handled through Google. The booking page is also incredibly easy and user-friendly for customers. Overall, I found a product that does exactly what I need, but more importantly, I had constant support from a great team!

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2019

manage scheduling entirely from Google calendar!

I reviewed quite a few calendar services for my organization, and used several of them for a period of time. This was ultimately not one of the top contenders, as we value a level of customization that will allow us to tailor the service to our business rather than vice versa. However, if you want a ready-made scheduling service, this is a great choice.

Pros

Really love that my clients can book, cancel, and reschedule online, and I never have to leave Google calendar to manage all of it. Very intuitive. Good integrations (e.g. with Zapier). The customer support is excellent. Very affordable compared to some of the industry leaders such as Acuity.

Cons

Plenty of flexibility in settings, but definitely not as customizable as comparably priced services. Occasionally some data do not make it into Google calendar (such as phone number) and I have to go into appointlet to retrieve it.

July 2015

Beth from Rock House Center

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

July 2015

appointments for counseling center

like the upgrade. and general functionality is good. appreciate your service and how well it works with google calendar, and how quickly the changes appear. Needs: 1. I no longer receive an email that tells me the appointment is confirmed. would like to know client has been sent a confirmation. 2. the new email confirmation I receive cannot be fully read on iPhone screen- name/info are cut off on the right side. 3. client and I receive an email that does not have their name, but has their email address as if it is their name. looks impersonal and as if it is a mistake. 4. clients report they do not find the directions link in our confirmation email, although it is there. may be because the email format is cluttered with symbols like the letter 'u' before names; is probably confusing to them. 5. I need to be able to change from one counselor to another after request is submitted. can reschedule within the calendar of the person requested, but cannot change to a different counselor without cancelling.

Response from appointlet of Appointlet

Replied July 2015

Hi Beth, Thank you for your review and feedback! We'll be getting in touch with you today to find out more about your needs and solve some of the issues you're having. Rami

June 2015

Karyn from Eyemaginations

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

Integral to our company

We are a SaaS company that offers one-on-one training to our customers. Before appointlet, our customer success team spent significant amounts of time coordinating schedules back and forth before finally putting something on the calendar. I did a lot of research before choosing an online scheduling tool for our business. What appealed to us about appointlet was the flexibility in packages and the ability to assign appointments round robin. We also liked the integration with Zapier. Since beginning with appointlet, our bookings have increased 20%, but our time spent coordinating them has basically dropped to zero. We just send out the link with our automated emails and let the bookings come in. Another great thing is that if we are ever talking to a customer who wants to schedule a training, we just direct them to the link. It's easily accessible, and everyone in the company has the link to share. Our customer success team saw such improvement with appointlet that our sales team decided to start using it too. The staff at appointlet are always very helpful and responsive. They've been great.

July 2015

Hendrik from Hypnosis Works!

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

July 2015

A useful tool to make appointments for my hypnosis practice.

Appointlet is a really handy tool to help make appointments for a one man business like myself. While I see clients, Appointlet takes care of making new appointments through my website and most of the process from there onward is automated so it happens without much effort from my side. Even if a client were to phone me for an appointment, I still use Appointlet to make the appointment on behalf of the client. With the recent upgrade you can now tailor make responses to different services and send automatic reminders. I still control the process from Google Calendar while take bookings online while I am in session with a client. My only gripe is that you can no longer send an automated email as a response to the initial provisional booking of a client. The first email goes out when you confirm the appointment. I reported the issue and was advised to use another associated app which has integrated nicely, even though I may have to pay for it in future :-( I recommend Appointlet to anybody who wants help automating bookings at a very reasonable fee.

June 2015

Fiona from True Balance Coaching

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

Appointlet.com

I'm a life balance coach and needed an online booking system to take my 20min coaching enquiry calls. I signed up for appointlet.com about 2 weeks ago. They offer a 30 day trial. I've been absolutely over the moon with the service and how easy the dashboard is to use. I tried three booking systems and this one seems to be the most easy and efficient. After the web developer added the button to my website I got an error that was putting off enquiries. I contacted my hoster and they said conflicting info to my developer. I decided to send a screen shot to Appointlet and got the answer and support I needed in just a few hours and they fixed the redirect problem. Fantastic as I'm on the other side of the world. I highly recommend Appointlet to any start up or small business owner.

October 2015

Tracie from Self employed

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Great user experience AND amazing customer service!

I am a small business owner and I've found the appointlet software to be amazing. It handles all of my scheduling needs and my clients have found it extremely easy to use. It offers lots of flexibility in terms of scheduling preferences, length of services, types of services and locations. You can even set the preference for certain services to occur only on certain days. They have multiple fee options for plans which is great AND the free trial does not require that you provide payment information. So there is no concern of automatic billing during your trial period. Their customer service has been amazing since day one. They always respond promptly to my questions and offer quick solutions. I highly recommend this software and company.

June 2015

Kevin from ReferralExchange

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

Excellent and Easy to Use Appointment Setting!

Appointlet has been a huge help in relieving our appointment setting pain points. We have a ever growing sales team, and at first had only a team of appointment setters to try and schedule appointments manually using our backend and sales rep google calendars. Now Appointlet allows people to schedule their own appointments through our conversion funnels and emails. Appointments are seamlessly scheduled on our reps calendars, and we're noticing a better conversion rate due to warmer leads, as users who schedule their own appointments are likely more ready to purchase. The Appointlet team is very friendly and has been super helpful in making sure all of our business needs are met. Awesome product, highly recommended!

June 2015

Pamela from First Step Chiropractic, LLC

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

Best Customer Service, Hands Down

So far, my use of Appointlet has been fairly limited due to a delay in site launch. However, when Rami (the CEO and co-founder) noticed that I hadn't had many appointments booked about 20 days into my month-long free trial, he reached out to see how he could help. When I mentioned that my site had yet to go live, he happily offered to extend my trial to get a good feel for how Appointlet really worked for my business. This all happened over the course of about 20 minutes in an email exchange. It was such a generous and good-natured act, and from what I've seen already the program is easy to use and understand - I really can't imagine not continuing to use Appointlet after my (extended) trial is complete!

July 2015

Ebi from Language Academy

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

The one and only!

I've been using Appointlet ever since Google stopped offering the booking and appointments service on its calendar. As a private teacher, I desperately needed a service that allowed my students from around the world to easily access my schedule, find out about my free time slots and book the ones they needed. Appointlet has given me all of that and more! Its great website integration means that a single button opens its app page for the users to view the free times on my schedule (without any privacy issues: It only shows the free times and not the rest of the appointments) and book their appointment. So basically there's no impact on the layout of my website. All in all, great service and great app!

July 2015

Esa from Esa Hippolin

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

About appointlet

I'm a manual therapist and about one and half year ago I decided to get online booking for my services. After searching some time and trying out a couple of booking apps, I came across appointlet. Since then my business phone has been almost quiet. During over a year I've received maybe ten phone calls about time reservation. This has really made my customers much happier since they can check available time whenever and where-ever. I truly recommend appointlet to every business that needs a simple and easy to use online booking system.

June 2015

Amy from Fringe Styling Salon

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

I recently opened a one chair salon. I love this program, easy and dependable.

I wanted something that would be easy for my clientele to use and dependable. Being a single chair I did not want to be taking calls when I am with a client. This is a must for anyone who is I business for themselves. I cannot come up with any cons, getting it set up was easy enough. I hit a small glitch when I set it up but the support was fabulous and we figured it out right away. My clients love it and as a result I feel that I manage my time better and have actually increased my volume. For me it's a win win all the way.

July 2015

Rick from Castellini on Computers (HelpMeRick.com)

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

Excellent tool bring simply scheduling to your customers

This tool has literally transformed my business by taking ALL of the headaches of coordinating my schedule, returning calls, negotiating times, manually adding to my calendar and hoping my customer remembers the appointment and putting it all online and automated this task for me and my customers. Offers a clean, simple, affordable and customizable tool for you and a 24 hour "scheduling assistant" for your customers. And the customer service has been stellar. Responsive and clear communication when any questions come up.

July 2015

Gary from The Boom Room

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

July 2015

I love Appointlet but pleeeeaaaase add past midnight bookings!!!!!!

Please make it so my clients can book latenight sessions past midnight.....i find it an inconvenience that my appointlet schedule cuts off at 11:45pm but my business is open until 1:00am.....my clients are always texting and calling me to manually book their latenight rehearsals since appointlet cannot accommodate it. I am losing money on this!!! PLEASE work on this and let me know.

Response from appointlet of Appointlet

Replied July 2015

Hi Gary, Thank you for your review and feedback! You'll be receiving an email shortly with a solution for this. Rami

September 2018

Bailey from Killian Consulting

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2018

It's not bad, but...

Pros

Really easy to use and clean system for getting a basic appointment scheduling.

Cons

For the price, there are far more customizable features with other similar softwares.

July 2015

Noah from Advizr, Inc

Review Source: Capterra


Ease-of-use

5.0

Customer support