All appointlet Reviews
1-25 of 90 Reviews
Sort by
Vanessa
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed June 2021
Replaces Calendly
Ashlee
Verified reviewer
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Call scheduling via Appointlet is awesome
As an account specialist, people often want to call to discuss billing, which means the phone can ring unpredictably preventing me from completing my work. With Appointlet, that has changed. Now, if someone wants to have a conversation with me they can schedule it through my Appointlet link, meaning my calendar stays protected. Appointlet also lets you set up different links for different types and duration of calls, giving me more control over my bandwidth. But perhaps the coolest thing is pooled availability- meaning that anyone on my team offering the same type of call can chip in and grab appointments as needed. Oh, and everything gets copies to my Google calendar. I couldn't be happier. :-)
CONSOnly that the phone number or zoom room used to book the appointment isn't always copied into my Google calendar, so I have to go back into Appointlet to find the contact information.
Tim
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy scheduling
We love using Appointlet. The free version has generous features. We aren't heavy users of calendar apps, and it's a perfect app for the amount of people we interact with. It's integrated in our website and our e-mail signature. We've created calendars for particular functions, and we use those links when sending out invitation to meetings or presentations, even for quick calls. It's been very useful so far.
PROSWe're using the free version because we aren't heavy users. We use it mainly to schedule client meetings and presentations. I like that it was easy to make calendars and links for a specific function, and we even made calendars for particular people. All of those are synced to our Outlook calendar to make sure we don't get double bookings.
CONSSo far we use the free version, and for something free I don't really have much complaints.
Reason for choosing appointlet
Appointlet had the cleanest interface for both the dashboard and the client-facing calendars.
Reasons for switching to appointlet
Calendly was nice, but the free version was too limited. We didn't want to commit to the paid ones because the features are too much for what we need.
Ken
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2021
Can't talk to anyone wont stop taking money out of my acct
No number to cancel
CONSNo number to call to cancel do not use them
Reason for choosing appointlet
Sold bussiness won't stop taking money from my acct no number to call do not use them
Vendor Response
Hi Ken, sorry to hear that you've had trouble cancelling. We look forward to assisting you in getting this taken care of. Please log into your account and contact us directly for further help with cancelling your subscription.
Replied September 2021
Stephen
Telecommunications, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Perfect for my use case, blows alternatives out of the water
My use case is that I am an engineer in San Francisco undertaking a full time job search and trying to keep track of calls with various companies. It's been extremely helpful to just be able to give out a consistent link and then get people to schedule with me. Most of the other apps that I investigated and considered using required me to update my availability within the app, which meant that I had to transfer things back and forth from google calendar...I'm not a professional appointment maker like an executive assistant or a recruiter, this is just a thing I'm doing until I get a job. But most of the other apps seem to be designed for more of a specialist's use case (e.g. have their own calendar that you have to deal with).
PROSEasy to get started, reasonable out of the box defaults, google calendar integration, works seamlessly (I don't have to think about it).
CONSIt could look a little better--the design is fairly basic.
Reasons for switching to appointlet
They didn't have a google calendar integration (or at least not in the free version--I'm not gonna sign up for a monthly plan for something that I'm using for a few month job search)
Kayla
Higher Education, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great system
It is easy to use and links right to Outlook so your appointments are organized with your other meetings. The customer service is great and it is very affordable.
CONSThere are some functions we would use, but we have done fine without them.
Reasons for switching to appointlet
Money! The customer service is also much better and the system is far easier to use.
Geoffrey
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Outstanding customer service!
Ease of use, customization, friendly customer service, and reasonable pricing.
CONSIt would be extremely helpful if there was a direct link to my CRM. Currently, the use of Zapier is a workaround of sorts so it's not impossible.
Reasons for switching to appointlet
Needed the calendar to not only show availability but also book a Zoom appointment without my interaction.
Jarvin
Verified reviewer
Consumer Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great app to organize my agenda
It has been great, I never imagined having reached this kind of order in my work life
PROSIn my company we need to have everything organized and weeks are packed with meeting. What i like the most is that it is possible to have everything in one place and when someone wants to pick a date and time to have a meeting with me, this app shows in realtime what spot i have available and they pick it
CONSI really like everything so i would not add any complaint about this software
Reason for choosing appointlet
I just tried it first
RIch
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Very easy to set up
I've been quite happy with the app and even the free plan is good
PROSEven a non-tech savvy person can set up a few different appointment types. I use the free version as it does the job well. The scheduling filter allows you to customize your availability each day.
CONSI cannot pick out anything the app could use or seems missing from the free version, I have only used the free plan.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
manage scheduling entirely from Google calendar!
I reviewed quite a few calendar services for my organization, and used several of them for a period of time. This was ultimately not one of the top contenders, as we value a level of customization that will allow us to tailor the service to our business rather than vice versa. However, if you want a ready-made scheduling service, this is a great choice.
PROSReally love that my clients can book, cancel, and reschedule online, and I never have to leave Google calendar to manage all of it. Very intuitive. Good integrations (e.g. with Zapier). The customer support is excellent. Very affordable compared to some of the industry leaders such as Acuity.
CONSPlenty of flexibility in settings, but definitely not as customizable as comparably priced services. Occasionally some data do not make it into Google calendar (such as phone number) and I have to go into appointlet to retrieve it.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Easy Scheduling
The back and forth of scheduling is sometimes frustrating and laborious. However, with Appointlet, you can put it on the other person's shoulder to handle the scheduling. All you have to do is provide your availability. The person who receives your Appointlet invite selects the time and then it automatically gets put on your calendar. Brilliant!
CONSNo cons. It's great software that makes my life easier as a recruiter.
Alex
E-Learning, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed March 2022
Great balance of features for price
The free version offers features that others charge for. However, what they do charge for brings with it some unique features that would require serious configuration on other solutions (multi-room, team members)
CONSSetting up event types and groups can be confusing for those inclined to "skip the manual"; reading the documentation, while extremely helpful, can be required.
Reasons for switching to appointlet
Calendly didn't offer multi-participant appointments in their basic tier.
Jason
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Use this for your business!
Has been one of the better decisions our business has made - will recomment to everyone!
PROSI have used Appointlet for 2+ years and it's been a game changer! Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20%! Do yourself a favor and start using Appointlet!
CONSI cannot think of any cons at the moment.
Wellington
Capital Markets, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed February 2020
Appointment Scheduling Software
I have been able to book appointments without having to call or send emails to my clients has helped me quite a lot and released more time to other things.
PROSThe software has helped me to allocate my time more efficiently.It is easy to use and customize to personal liking.The app syncs with my calendar and is able to pick up when i am available for meetings / appointments.
CONSSometimes the appointment confirmations go to spam and my clients are not able to take note of the scheduled appointments.
Hendrik
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed July 2015
A useful tool to make appointments for my hypnosis practice.
Appointlet is a really handy tool to help make appointments for a one man business like myself. While I see clients, Appointlet takes care of making new appointments through my website and most of the process from there onward is automated so it happens without much effort from my side. Even if a client were to phone me for an appointment, I still use Appointlet to make the appointment on behalf of the client. With the recent upgrade you can now tailor make responses to different services and send automatic reminders. I still control the process from Google Calendar while take bookings online while I am in session with a client. My only gripe is that you can no longer send an automated email as a response to the initial provisional booking of a client. The first email goes out when you confirm the appointment. I reported the issue and was advised to use another associated app which has integrated nicely, even though I may have to pay for it in future :-( I recommend Appointlet to anybody who wants help automating bookings at a very reasonable fee.
Elise
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Appointlet for Therapy Practice
Appointlet has been a very helpful and necessary booking tool for our therapy practice. It's very intuitive and been easy to pick up. But possibly the best part is the amazing, prompt, customer service via chat. They are available widely throughout the day and are great at follow up to make sure you find the answer you're looking for, and step-by-step Help documents with images. Great setup for this beginner, we will be sticking with Appointlet. Thank you!
PROSAmazing Customer Support & Help Documents, Ease of use, Intuitiveness.
CONSIt connects with your Google calendar, so making sure that the available and taken spots are up to date on the calendar is important.
Kevin
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Excellent and Easy to Use Appointment Setting!
Appointlet has been a huge help in relieving our appointment setting pain points. We have a ever growing sales team, and at first had only a team of appointment setters to try and schedule appointments manually using our backend and sales rep google calendars. Now Appointlet allows people to schedule their own appointments through our conversion funnels and emails. Appointments are seamlessly scheduled on our reps calendars, and we're noticing a better conversion rate due to warmer leads, as users who schedule their own appointments are likely more ready to purchase. The Appointlet team is very friendly and has been super helpful in making sure all of our business needs are met. Awesome product, highly recommended!
Amy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
I recently opened a one chair salon. I love this program, easy and dependable.
I wanted something that would be easy for my clientele to use and dependable. Being a single chair I did not want to be taking calls when I am with a client. This is a must for anyone who is I business for themselves. I cannot come up with any cons, getting it set up was easy enough. I hit a small glitch when I set it up but the support was fabulous and we figured it out right away. My clients love it and as a result I feel that I manage my time better and have actually increased my volume. For me it's a win win all the way.
Bailey
Verified reviewer
Management Consulting, 201-500 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE