Appointy vs Timely

Appointy has 271 reviews and a rating of 4.63 / 5 stars vs Timely which has 641 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.63 / 5 (271)
4.69 / 5 (641)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 7, 2022
August 9, 2022
Pros/Cons
  • Pros

  • I love the interventions with multiple platforms like google analytics, add a book now on Instagram and especially a schedule directly on google business.
  • Very easy to use, website integration, brand customization, AWESOME tech support, easy to navigate.
  • Cons

  • The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer.
  • Pros

  • One thing I most like about Timely is that it is focused on just one field which salon. It is precise and intuitive.
  • Ease of use and functionality and a fair price.
  • Cons

  • Plus customer Service is horrible and not friendly. It doesn't always refresh and it is hard to try to troubleshoot problems.
  • I am sad that they still do not have a built in loyalty program, its really the only thing its missing for my needs.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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