Apptoto

RATING:

4.74

(54)

About Apptoto

Apptoto is a cloud-based solution that helps small to large businesses schedule appointments and deliver personalized reminders to clients, improving workflows across the organization. The centralized platform comes with search functionality, which lets users sort data using various fields and records to find the required results. Key features include automated reminders, messaging, scheduling, database administration and reporting. Apptoto enables organizations to create and send multilingual messages to customers via emails, texts or voice calls and request responses to proceed with confirmation, cancellation or rescheduling of appointments with a two-way messaging tool. Additionally, it allows users to configure reminders based on the preferred method of contact...

Apptoto Pricing

Starter: $29/month Plus: $59/month Professional: $99/month Group: $249/month Apptoto can tailor larger plans to suit user needs.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Apptoto automated messaging screenshot
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Apptoto Reviews

Overall Rating

4.74

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 54 reviews

User Profile

Abraham

Verified reviewer

Company size: 2-10 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2019

Your business needs this.

I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.

Pros

You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

Cons

I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.

Reasons for choosing Apptoto

Apptoto guided me over the phone and had me up and running in less than 4 hours. They met every single request with ease and took the time to train one of my employees. Their customer service via email is reliable and always kind.

Reasons for switching to Apptoto

I had tried 4 different products, none offered the level of customization I needed.

Jen

Company size: 2-10 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

September 2022

I left but I'm back

Once you get it set up, the system runs itself. It is like having an additional employee!

Pros

The simplicity and it is easy to use. I left Apptoto but return a year later because I just couldn't beat it!

Cons

Setting up the campaigns was a bit hard but nothing I couldn't figure out.

Reasons for switching to Apptoto

Levitate would not allow me to schedule text message to go out and everyone had to have a log in before I could send emails out on their behalf.

Mike

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

5

December 2022

I love Apptoto!

I'd be lost without Apptoto!

Pros

Your service is user friendly; I like the options you provide for how folks are contacted and how they can respond. And when I've had issues you've addressed them faster than any other customer service I've dealt with. And your price is very reasonable.

Cons

Actually, Apptoto has features I don't use, but am sure others do.

Paul

Company size: 1,001-5,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

July 2019

A Consistent Failure to Do What it Says It Does.

If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.

Pros

I love the features that the service provides, if only it would constantly work.

Cons

It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

Response from Go-Cort

Hello Paul, We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again. Apptoto Customer Success Team

Replied July 2020

Jessica

Company size: 11-50 employees

Industry: Fine Art

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Apptoto integrates the best with google calendar at the most reasonable price :)

The apptoto team has been very helpful and accommodating to the needs for our business, they listen and make changes to the software when possible to improve it in ways that are useful to us, and the software never glitches.

Pros

Its easy to customize, communicate with our clients, sync to our google calendar, and access the customer service when we need help.

Cons

My biggest complaint was that when the client replied it did not edit the text of the calendar to add their response but they coded that in the last update :)

Reasons for switching to Apptoto

Cost and the ability to use our all the features but maintain our google calendars instead of switching to theirs own calendar system.

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