About Bookedin

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification receipts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers. Bookedin offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. Users can maintain multiple calendars, and Bookedin also tracks client histories including past bookings, payment history, no-shows, client contact information and no...

Bookedin Pricing

Free 14-Day Trial, no credit card required to get started. Paid plans starting at $29 per month. Free plan includes 5 complimentary appointments per month. We offer steep discounts for annual plans too!

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

Easy online booking for clients, powerful scheduling apps for you and your staff.
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Bookedin Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 252 reviews

User Profile

Nancy G.

Verified reviewer

Industry: Cosmetics

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2017

This app is exactly what I need to assist me in running my small business!

See previous questions

Pros

The options of payment plans are ideal for a a growing small business, because they range from Free to "Pay as you Go", to Monthly, and even Yearly. I love the "Sync" feature on the paid plans! This is my favourite feature ever!

Cons

I would have loved to have more design capabilities for the Booking Page that my clients land on, so, I can do more branding.

Jared

Company size: 2-10 employees

Industry: Alternative Medicine

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

October 2022

Simple and Effective

We had another online booking software before Bookedin. They were adequate until they sold to Booksy. Booksy changed the platform and made everything inconvenient. Luckily, I found Bookedin which had a very similar platform to the previous software only better. It has a better interface, it looks cleaner, and it is simpler to use while having more features. The cost is about the same. There are a lot of options out there so I am grateful I found Bookedin fairly quickly and that it suited our needs so well.

Pros

We use this software for new patient appointments in our chiropractic office. It was simple to put the button our website so people can schedule themselves. They get a text and/or email reminder and pay for the service when they schedule so they rarely miss. In addition, we we keep our hyperbaric and massage appointments on the calendar. The reminders and the simplicity of the whole design is perfect for us.

Cons

If there are any cons, I am not aware of them.

Reasons for choosing Bookedin

It fit really well with what we needed. We need a software that keeps a few different schedules and is easy for prospective patients to schedule themselves online. Bookedin is perfect for our needs and we hope that never changes.

Reasons for switching to Bookedin

Booksy is designed for hair salons and did not meet our needs, at all. It also irked me that they bought out our previous booking software, which was working just fine for us, and changed everything so much that it did not work for us, at all.

Devon

Company size: 2-10 employees

Industry: Furniture

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

November 2022

Very basic, lacking simple features

Pros

It's easy to use and price is decent. The layout is good as well.

Cons

It lacks very basic features that are very important to software such as this.1. NO SEARCH option???2. You cannot modify the text reminders.

Reasons for choosing Bookedin

Price

Jennifer

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

BookedIn has saved my business !

Pros

It's super easy to use!! Customizable scheduling! Automatic Text Reminders for clients! I called this my robot secretary!!

Cons

I can't find a single thing! Everytime there is an update you guys improve something I didn't even know could get better!

Reasons for switching to Bookedin

BookedIn is light-years ahead of that product! I used it for 10 years at another tattoo shop.

Response from Bookedin

Wow Jennifer this is amazing to hear! I'm so happy Bookedin is now your robot secretary, love that! ~Leanne

Replied August 2022

User Profile

Jason

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

June 2020

Bookedin has been great for our online booking

I have been enjoying it so far, people say its easier than my old system.

Pros

I like how easy it is for my patients to book online and how flexible the software is. My old software would only let me book in 30 minute increments which was a problem when I got busier and wanted to shift to 20 minute slots. Was easily integrated with my website.

Cons

I wish it was a little sharper looking, I would like to make it more modern. Also, I know that its a reach, but I wish it was more integrated with my office software, Instagram, Twitter, etc.

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