Bookedin

RATING:

4.6

(263)

About Bookedin

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification receipts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers. Bookedin offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. Users can maintain multiple calendars, and Bookedin also tracks client histories including past bookings, payment history, no-shows, client contact information and no...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Bookedin Pricing

Free 14-Day Trial, no credit card required to get started. Paid plans starting at $29 per month. Free plan includes 5 complimentary appointments per month. We offer steep discounts for annual plans too!

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

Easy online booking for clients, powerful scheduling apps for you and your staff.
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Bookedin Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Bookedin

1 - 5 of 263 Reviews

User Profile

Nancy G.

Verified reviewer

Cosmetics

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

This app is exactly what I need to assist me in running my small business!

See previous questions

PROS

The options of payment plans are ideal for a a growing small business, because they range from Free to "Pay as you Go", to Monthly, and even Yearly. I love the "Sync" feature on the paid plans! This is my favourite feature ever!

CONS

I would have loved to have more design capabilities for the Booking Page that my clients land on, so, I can do more branding.

Faith

Cosmetics, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

BookedIN is great!

I’ve gained many clients through booked in

PROS

My clients can easily book their services with me

CONS

I wish pictures can be added as well as products sold. I also wish this could be an app for clients to download instead of me always having to resend them the booking link

Reason for choosing Bookedin

I’m still considering other products because I really want an app that would allow me to have my clients book services and buy products all under one umbrella

Reasons for switching to Bookedin

I was looking for something easier for my clients and more user-friendly

Gary

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2016

Great product if you don't need many options.

Our company has been using BookedIn for a year and a half. The program is great and our clients love it. The best thing is that our customers can order without the need to login. The problem is that our business has outgrown the platform. We have too many products and the platform just lacks features to help manage all of those products. For example, most of our products have upgrades or options. However, BookedIn cannot just have a checked box for an upgrade, we need a whole new product to show on the calendar instead for each and every option if it has a different price. This makes our calendar look cluttered and overwhelming to our customers when they see all the options at once. It would be better if the clients could pick from a list of products before they see the calendar. Another feature that BookedIn lacks the ability for clients to see a full description of what they entered on the order when the reminder email is sent out. BookedIn only shows the product on the reminder emails and there is no option to add other fields of information.

PROS

Easy to use

CONS

Few options and little control over how it works.

Veronica

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Awesome!

simple process didn't need to do much to learn the program and not a million calls from the creators to "see how its going"

PROS

I have a consulting firm I am able to control my clients quote bookings with ease simplifying the process for her office staff as well as myself.

CONS

that I am not able to separate by my clients businesses Ie I would have to pay for a subscription for myself and each of my clients as a-pose to applying a different logo per calendar booking user

Reason for choosing Bookedin

easy to use and worth the price

Vendor Response

Thank you Veronica! Wow great feedback, we're so glad Bookedin is simplifying things for your clients. ~Leanne

Replied September 2023

Michael

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Excellent solution and great value

Bookings our primary business model but do form an important part of it, so we needed a platform with good functionality but not a restaurant-level price tag. BookedIN has been perfect for that, and offers a great experience to both us and our customers

PROS

Easy and intuitive to set up and navigate. Integration with website and social media works well. Simple interface has surprisingly rich features that allow you to customise the customer experience. Paypal integration works well. When required, customer support has been responsive and helpful.

CONS

The one feature I'd like to see added is a good print function for the calendar, in our case to give a daily schedule to our staff. At this point your options are limited to taking a screen capture of the information.

Reason for choosing Bookedin

It offered the functionality we needed without having to pay a premium for features we wouldn't use.