Booker vs Gingr

Booker has 923 reviews and a rating of 4.13 / 5 vs Gingr which has 169 reviews and a rating of 4.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.13 / 5 (923)

4.71 / 5 (169)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

April 6, 2021

April 20, 2021

Pros/Cons

  • Pros

  • This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.

  • I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

  • Cons

  • Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.

  • When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

  • Pros

  • Ease of use, EXCELLENT client services and response.

  • We like that it is easy to add pictures of clients, it is easy to personalize, and it is web based!!

  • Cons

  • The software lacks some reporting features. While it does offer a decent selection of report options, our business requires more than it offers.

  • The only thing I wish was that sometimes when I’m really stuck, I could call and speak with someone. The chat is nice, but I don’t always know exactly what or how to voice my issue.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos