BookingKoala Software


 

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available.

BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings.

The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments.  Other features include system logs, cart abandonment reports and in-app notifications.

Pricing is per month. Support is offered via email.

 

BookingKoala - Service provider dashboard
 
  • BookingKoala - Service provider dashboard
    Service provider dashboard
  • BookingKoala - New booking
    New booking
  • BookingKoala - Today's booking
    Today's booking
  • BookingKoala - Reports
    Reports
  • BookingKoala - Payments
    Payments
  • BookingKoala - Provider information
    Provider information
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of BookingKoala

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Anna from Katsopolous Clean

May 2018

May 2018

My life and business are way better now that I have found them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Knowing that this software came built by a cleaning company made it that much easier for me to give them a try, the smart scheduling, the reports, the dispatch to my cleaners and their accounts is fantastic.

I did have a little worry about using them but knowing that they were there all the time with customer support made my anxiety go away (after a few days).

Cons

The point that if you dont use some options they cant be taken away is something I wish could happen but I completely understand that I may be a special case and know they cant change their ways for one customer.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: May 2018

May 2018

 

Anna, we appreciate you taking the time to review BookingKoala.

 

Kenny from The Ott Clean

April 2018

April 2018

The cleaning industry really needed this

Ease-of-use

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I benefitted from the reports section most! I could see detailed reports on pretty much anything.

Pros

Reports, Unassigned folder, Smart Scheduling, Marketing, and pretty much everything else. I am not sure if I can stick to just a few.

Cons

Seeing other peoples reviews I would have to agree with two things, #1 not having it sooner, and #2 setting up all my clients (but the support team helped with this).

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: May 2018

May 2018

 

Kenny, thanks so much for the review.

 

Henry from Coldwright Cleaning

April 2018

April 2018

I never had an experience like this before!

Ease-of-use

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Value for Money

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Pros

The whole software! I love absolutely everything about Bookingkoala and how this has changed my business forever!

Cons

There is nothing I can say that I don't like about the software. This hits the nail on the he'd with everything I need and want for my business!

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: May 2018

May 2018

 

Thank you Henry for helping us out with the beta version. We are almost ready to go with the most updated version. Cheers!

 

Molly from Molly's Maids

April 2018

April 2018

Really makes life a lot easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Bookingkoala has made themselves a software that business owners like myself can take back control of their lives. What I like most about this is probably the software as a whole. It has help me reduce office staff while also reducing the mistakes and overlap that was done manually. On top of reducing the office staff I am saving tons more money to implement into marketing. There is also a neat section within bookingkoala for marketing! Also the reports section can show you what you have done in various aspects of your business and you can change the variables to see how it has progressed over time.

Cons

There is only one thing that I have a quarrel about, is that I did not have this software years ago!

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: April 2018

April 2018

 

Molly, thank you for such awesome review!

 

Jamie from The Golden Mop

April 2018

April 2018

Never need to use any other software!

Ease-of-use

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Pros

In no particular order these are my favorite things
-Smart Scheduling
-Reports
-Unassigned Folder
-Marketing Section

Cons

In no particular order my least favorite things
-Not having this software sooner so I could grow my business faster

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: May 2018

May 2018

 

Thank you Jamie for the review. We appreciate it!

 

Zacharia from The Perfect Pose

April 2018

April 2018

I seriously can't get enough of it!

Ease-of-use

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Pros

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap. This is great for anyone who has issues in scheduling overlaps.

Cons

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly. Other than that I can't say its got many cons.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: April 2018

April 2018

 

Thank you Zacharia for the review. The smart scheduling is something we wanted to perfect for quick scheduling to save time and headaches.

 

Lester from Jovcic Landscaping

March 2018

March 2018

Wish I had this sooner

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Pros

Smart Scheduling is the best part of the software, there are no over lapping times, I dont have to worry about canceling appointments and rescheduling them on another day.

Cons

There are some things that take time to learn and understand but once that is done you just forget about them.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: April 2018

April 2018

 

Thank you for the feedback Lester.

 

Amal from Rendrik Massage

March 2018

March 2018

You guys made great software!

Ease-of-use

Functionality

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Value for Money

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Pros

This software has tons of features that make my life and business much easier to manage. My favorite tool or part of the software will have to be the smart scheduling. I used Google calenders and I hate when the appointments overlap, here they do not. The unassigned booking folder is great as well! Awesome stuff!

Cons

There are so many options in this software that it made me take a while to learn everything. But after I learnt everything it made working so much easier.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: March 2018

March 2018

 

Thank you Amal for the great feedback. You were a great help during our beta stages and we cant wait to roll this software out to the public!

 

Allison from Trenball Nail and Spa

March 2018

March 2018

I never thought I needed something like this but I do and its awesome

Ease-of-use

Functionality

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Value for Money

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Pros

Being someone who is not that computer savvy I didn't know what I wanted or better yet needed but when I received an email from BookingKoala I checked them out and tested it out. All of their features were great even for my nail salon. I seriously love the reports section and being able to break things down by week. This made everything a breeze.

Cons

Now again being someone who is not computer savvy this made it a little hard for me just because I didn't know what to do but the customer service people helped me out and it was great. Installing the code on my site was only the real issue I had but after that there is nothing I can say bad about this company.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: March 2018

March 2018

 

Allison, thank you very much for your feedback. If you ever need anything, our customer service team is always here to help! We are working 24/7 to help out.

 

Petar from The Simple Chop

February 2018

February 2018

I think this is great for business and all business owners to use

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Makes business easy

Pros

-Scheduling feature
-Marketing features like coupons, gift cards, and more
-Reports feature, this is great you can see all reports you need to grow
-Provider login and customer login

Cons

-All the features took time to learn to use after this everything was good
-Creating store was tricky to learn but they helped so it was fine

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: February 2018

February 2018

 

Hi there Petar, Thank you for your kind review. We appreciate it.

 

Stanley from Tridal Cleaning

February 2018

February 2018

I love everything about BookingKoala!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

All of the functions and features are seriously awesome!
-Coupons and gift cards
-Scheduling
-System logs

Everything in the software is so user friendly and so well put together.

Cons

The only thing I can say that I mind about is the price but every time I use it it makes me care less about it.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: February 2018

February 2018

 

Stanley, we love the fact that you love the software so much. We hope to see awesome growth in your business. Cheers!

 

Chloe from Fadden Tutors

February 2018

February 2018

I love it and what I can do with it. I can do so much more with my business.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Quality
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Pros

-Easy to use
-So many options/features; online booking, online scheduling, ratings, and MORE!
-Everyone gets a login
-Helps with everything

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: February 2018

February 2018

 

Chloe, thank you so much for the review. Our launch is nearing and we cant wait for you to try out the final version.

 

Lucy from Vega Cleaning

January 2018

January 2018

First time software user and I can't believe I was wasting my time without one

Ease-of-use

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Product Quality

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Value for Money

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Quality
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Pros

There are so many options on BookingKoala that make running your business so much easier and less stressful. With options like referral reports, coupons, and an in-depth rating system this really takes everything over the top. It's also made so user friendly that it doesn't take a long time to figure out what you're doing. Two thumbs up!

Cons

This is not something to do with the software as much as it is with my business, getting my employees and independent contractors to try out the software took a little convincing.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: January 2018

January 2018

 

Lucy, we are so excited that you tried out service and you love it! Glad to have you onboard.

 

Slavo from Plenty of Paws

January 2018

January 2018

BookingKoala is very outstanding

Ease-of-use

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Pros

I like most about this software is that I can use it all over my business. I can have my workers sign in and I can see how they are doing. Also I like how I can see reports of everything whenever I need to. This makes working on business very simple and easy. Great product.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: January 2018

January 2018

 

Slavo, thank you for the review. We also love the reports part! It makes life much easier.

 

Simon from Paw Purrfect

December 2017

December 2017

An all in one for your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

The multi location is a huge feature when it comes to this software. You can set up all your locations and staff under one place. I love it.

Cons

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: January 2018

January 2018

 

Simon, thank you for the review. We appreciate it and if you ever need help figuring something out, we are here to help!

 

Chelsea from Pure Dog Walking

December 2017

December 2017

It's a life saver!

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Pros

I love the option that walkers will have their own section to sign in and see any jobs they have coming up.

Cons

The reports section is a little much to figure out in the beginning but after a while you get used to it.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: January 2018

January 2018

 

Thank you for your review Chelsea. If you need any help don't hesitate to email us or live chat us.

 

Scott from The Dirty Rake

December 2017

December 2017

Very well made

Ease-of-use

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Value for Money

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Pros

Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: December 2017

December 2017

 

Thank you Scott for the review!

 

Roberta from We Move, You Relax

November 2017

November 2017

Fantastic

Ease-of-use

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Value for Money

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Pros

For me the reminders are a great tool to have especially when trying to juggle multiple appointments daily.

Cons

I am slow to learn technology so it did take me some time getting used to it, but after I figured it out it was simple.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: November 2017

November 2017

 

Roberta, thank you for taking the time to write this review for us. We are glad you like BookingKoala.

 

Hazel from Fitness

November 2017

November 2017

AWESOME!

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It automates literally everything!

Pros

I love that my providers and my office staff have logins to the software. The fact that everyone gets their own accounts makes things so simple!

Cons

It took me a while to figure out how to navigate through all the pages but that is standard when it comes to a new software.

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: November 2017

November 2017

 

Happy to hear that you are enjoying the software. Thank you for the review and Happy Thanksgiving to you, your team and family.

 

Zeb from Zeb Yates Photography

November 2017

November 2017

Tremendous software that I can't believe has not been thought of before

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Pros

I love the fact that people are able to view different packages online before choosing which one they want to purchase.

Cons

The forms are something that you need to get used to putting together but after that everything is a breeze!

Review Source: Capterra

  Response: BookingKoala, BookingKoala, LLC

Date: November 2017

November 2017

 

Let us know if you need help putting anything together. We are trying to make everything as perfect as possible for our customers.

 
 
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