Booksy vs Mend

Booksy has 257 reviews and a rating of 4.75 / 5 vs Mend which has 348 reviews and a rating of 4.23 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (257)

4.23 / 5 (348)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

August 26, 2021

October 11, 2021

Pros/Cons

  • Pros

  • I love that the interface is easy for both the salon and our clients to use. its awesome that I have so many different reports at my fingertips.

  • Man it’s easy to use. I love that the client has an app rather than try and remember a website to use and book.

  • Cons

  • The only improvement I would like to see is a client loyalty system which I believe is in the pipeline.

  • The only thing I didn't like was how long it took for me to get use to the app. Which was my third appointment app and is hands down still the best.

  • Pros

  • The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well.

  • It is very user friendly, easily set up, and easily edited

  • Cons

  • There are still a few issues we are working out, but customer service is always quick to resolve them when they come up.

  • Not sure of any for now. But if all needed buttons will show for easy accessibility it will be awesome

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos