Customers get a confirmation for the first day of the event but then they're not sure what time the following day starts, etc.

The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system.

It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop.

It’s user friendly, easy to navigate and my clients just love being able to book their own appointments with reminders. I would recommend this service to anyone.

We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great.

The customer service is amazing. Someone ALWAYS gets back to me within 24 hours.

In general my experience is very good  with the software.

Also has good API integrations so you can plug in to many websites simply and easily.

The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window.

I also like that I had a direct Support contact that I could reach out to as needed.

It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate.

I am hard-pressed to identify negative aspects of this platform.

It's easy, it helps me a lot and I saved so much time.

Ability to use it on my phone or laptop. Customer Service is great.

On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.

The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support.

Also the quick sync to my google calendar is very helpful. Love how detailed you get with the times.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

Appointment scheduling software built for Enterprise.

Booxi is used to manage individual appointments or group events at scale. Use cases include scheduling consultations, workshops, pickups or returns, and many more.

Our technology is trusted by leading retailers for its ease of use and extremely robust feature set.

Booxi available in 80 countries and 16 languages, can be deployed in a matter of days and integrates with Salesforce, Adobe, Sendgrid, and many more.

LongDescription

Employee Management

Customer Surveys

Electronic Payments

Real-time Scheduling

Mobile Alerts

Customizable Reports

Rescheduling

Activity Tracking

SMS Messaging

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

SMS Reminders

Class Scheduling

Calendar Management

Room Booking

Data Import/Export

Payment Reminders

Multi-Location

Availability Indicator

Booking Management

Mobile Access

Online Payments

Resource Scheduling

Email Reminders

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Availability Management

Calendar Sync

Multi-Language

Customizable Branding

Facility Scheduling

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Appointment Scheduling

Payment Processing

For Salons and Spas

Contact Database

Access Controls/Permissions

Credit Card Processing

Customer Database

Recurring Appointments

Customizable Fields

Scheduling

Email Marketing

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Management

Activity Dashboard

Customizable Templates

Event Calendar

Real Time Reporting

Customizable Forms

Customer History

Third-Party Integrations

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Booxi

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Barcode/Ticket Scanning

Practice Management

Booth Rental Management

Fitness Plan

Document Storage

Dues Management

HIPAA Compliant

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Gift Card Management

Payroll & Commissions

Costume Management

eCommerce Management

Template Management

Promotions Management

Assessment Management

Email Templates

Booking Notes

Self Check-in/Check-out

Student Management

EMR/EHR

Rate Management

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Credit Card Management

Marketing Automation

Client Profiles

Time & Expense Tracking

Class Management

Group Reservations

Event Management

Visitor Management

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Website Management

Member Types

Activities Booking

Commission Management

For Physical Therapy

SOAP notes

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Booxi vs Mindbody

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