About Chronometriq

Chronometriq is a cloud-based appointment management suite designed to help healthcare organizations and practitioners manage reservations, administration, alerts, and more. The platform includes white-label capabilities, which enables users to personalize the interface using a custom logo and colours to establish brand identity.

Chronometriq comes with an appointment manager, which allows professionals to view booked or open slots, prioritize patients and configure the number of days or time for specific services or appointments. Features include patient feedback, role-based access, self-check-in kiosks and automated confirmation/validation. Additionally, the notifications functionality enables administrators to configure the number of daily alerts and send ...


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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Chronometriq

Average User Ratings

Overall

4.30 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(11)

11

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Integrated to EMR's! No double entry needed

Pros

Integration to EMRs, secure, user friendly, customizable

Cons

even if the product is 100% integrated to your EMR, the first configuration of the dashboard for professionals is complex

November 2019

Alicia from Dr. Melanie MacNeil

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

November 2019

Family Practice - Online Booking

It is a great service for patients!

Pros

The patients are able to go online and look at their schedule and compare to the office availability. When the physicians schedule changes, the program is easy to change and open up the schedule for online viewing.

Cons

We had a few issues in the beginning with patients booking online and it not merging through to our EMR. It was a quick fix and there have been no issues since! Patients have a hard time figuring out how to cancel the appointments they have booked online, so offering a note on how to do that during the booking process may be beneficial!

Reasons for Choosing Chronometriq

MedAcess suggested the product.

November 2019

Sorour from Revolution Medical Clinic

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Good service

We are over ally happy with chronometriqu. They have good customer support that we always could easy reach to and ask for help.

Pros

I like the option of online booking as it helped us in decreasing our incoming phone call loads. It's very user friendly and has variety of options

Cons

Using their appointment reminder, sometimes it shows the name of our clinic when sending reminder to a patient and sometime doesn't. It causes some confusion for people receiving it

November 2019

Anne from Dr Lyne Giroux Medicine Professional Corporation

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

November 2019

I was hoping for a better product

There were difficulties setting up and learning curves.

Pros

That we are using a Canadian Company. Our old appointment reminder system was in the US.

Cons

The self check-in is a waist of money. It barely works, have to constantly update. We actually stopped using as it was not worth the headache. Also I was under the impression we could use different options per providers to contact patients with appt reminder. This was not the case, its all one option or not use it at all.

Reasons for Choosing Chronometriq

It seemed like to product to suit our needs the best.

Response from Chronometriq

Replied November 2019

Hi Anne, Thanks for your collaboration in providing your feedback to us. Our team is working continuously to improve the user experience that we highly value. We took note of your feature request and we can tell you that it's definitely on our road map We will keep you posted! In the meantime, kindly note that you can link different custom messages per reason for visit and even per alert types! You are welcome to contact support@chronometriq.ca should you need any guidance in modifying your settings to best suit your clinic needs. Thank you again, and have a great day! The Chronometriq Team

December 2019

Teena from Rejuvenation Laser Dermatology

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Amazing tool for efficiency!

Chronometriq was easy to set-up and integrate into our EMR. Support is fast and efficient when we need it and it was easy to implement into our systems and processes.

Pros

This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients. Our no-show rate has dropped significantly since we introduced the software and have reduced our employees time spent sending out reminders and making phone calls.

Cons

Nothing, we have had no issues with this software.

Reasons for Choosing Chronometriq

NA