DocMeIn software


6 reviews(4.0/5)
6 reviews(4.0/5)

DocMeIn is a cloud-based appointment scheduling solution that caters specifically to the needs of healthcare and medical service practitioners. The product is suited for both individual practitioners and for small and midsize healthcare setups.

DocMeIn offers color-coded calendars and a drag-and-drop interface for appointment management. Other features include the ability to schedule recurring appointments at user-defined intervals, allow users to configure flexible business hours including breaks or off-days and remind customers of pending appointments through SMS, voice calls or emails.

DocMeIn also allows users to automatically recall appointment invitations and enable import or export of data into Microsoft Excel or Google Drive. The product offers a self-service portal for patients that allows patients to request, confirm or cancel appointments online at any time. The portal also allows users to restrict or provide patients with access to selected services.

DocMeIn offers integration with third-party calendar management solutions such as Google Calendar, Microsoft Outlook and Apple's Calendar. It also offers a collection of APIs that enable data synchronization from other applications.

Supported Operating System(s):
Web browser (OS agnostic)

6 Reviews of DocMeIn

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  • Jeremy from The Falls Event Center

    Specialty: Other

    Number of employees: 201-500 employees

    April 2018

    Fantastic scheduling tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Dont expect this prodcut to get you the results you want overnight, it takes time and participants, but once fully implemented this is a fantastic scheduling tool.

    Cons

    Integration, Integration, Integration... Although a Solid scheduling tool it severely lacks a integration for billing programs.

    This review was submitted organically. No incentive was offered
    Review Source
  • Renee from NAH center

    June 2017

    Unreliable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    At first seemed to work well with reminding patients via email and text. Extemely easy to use and I did like that I could download each appointment to my calender but stopped working 6 months ago.

    Cons

    Did not consistently send out appointment reminders to my patients or to me to sync my calender. When trying to contact docmein.com they responded once and didn't fix issue. Then never responded again.

    Review Source: Capterra
  • Tania from Absolute Rehab Inc.

    Number of employees: 11-50 employees

    November 2016

    Great scheduling tool!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We love this scheduling tool! It's so easy to use. Our office has multiple providers and this allows us to divide the schedule for each provider. All of the functions (reminders, patient accessibility) make it a top choice for our office.

    Review Source: Capterra
  • Winston from new step orthotic lab inc

    October 2015

    BEST OF BEST

    Ease-of-use
    Quality
    Support

    We looked for a couple of years for a positive solution to our scheduling nightmare. One day the appointment book would be in our lab, the next on someones desk as we walked through the maze of offices looking with the patient on hold. When we came across DOCMEIN the one thing we noticed was how simple it is to use, setup and even their email support for questions that most times were silly in nature. We also subscribe to the auto call back feature which calls our patients the day before their appointments to remind & confirm their appointments. We hope this program continues to evolve with new features.

    Review Source: Capterra
  • Steve from GLHC

    September 2013

    Great Online Appointment Book

    Ease-of-use
    Quality
    Support

    I only wish there was an Android app to go with it, and that it could do billing as well.

    Review Source: Capterra
  • Dorothy from Bloomsburg Psychological Center, LLC

    June 2013

    Hard to believe such a great calendar is free!

    Ease-of-use
    Quality
    Support

    Very, very highly recommend.

    Pros

    I did quite a bit of research when I first decided to begin using an electronic calendar for my psychology practice. DocMeIn far surpassed every other product that I looked at, even the ones that charged a fee for their services. But what really surprised me, was how responsive their customer service was when I needed help. Once my staff realized how simple it was to check their schedules from any computer or smart phone, there was no going back to our paper schedule book.

    Cons

    DocMeIn is a stand alone product and I do not believe it can be integrated into your billing program.

    Review Source: Capterra
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