DocMeIn is a cloud-based appointment scheduling solution that caters specifically to the needs of healthcare and medical service practitioners. The product is suited for both individual practitioners and for small and midsize healthcare setups.

DocMeIn offers color-coded calendars and a drag-and-drop interface for appointment management. Other features include the ability to schedule recurring appointments at user-defined intervals, allow users to configure flexible business hours including breaks or off-days and remind customers of pending appointments through SMS, voice calls or emails.

DocMeIn also allows users to automatically recall appointment invitations and enable import or export of data into Microsoft Excel or Google Drive. The product offers a self-service portal for patients that allows patients to request, confirm or cancel appointments online at any time. The portal also allows users to restrict or provide patients with access to selected services.

DocMeIn offers integration with third-party calendar management solutions such as Google Calendar, Microsoft Outlook and Apple's Calendar. It also offers a collection of APIs that enable data synchronization from other applications.

Calendar view
Calendar view

Calendar view

Customizable business hours

Customizable business hours

Data import

Data import

Recurring appointments

Recurring appointments

Email appointment reminders

Email appointment reminders

Calendar integration

Calendar integration

Supported Operating System(s):

Web browser (OS agnostic)



6 Reviews of DocMeIn

Overall rating

4.0 / 5 stars

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Jeremy from The Falls Event Center

Industry:  Other

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Fantastic scheduling tool

Pros

Dont expect this prodcut to get you the results you want overnight, it takes time and participants, but once fully implemented this is a fantastic scheduling tool.

Cons

Integration, Integration, Integration... Although a Solid scheduling tool it severely lacks a integration for billing programs.

Review Source

Renee from NAH center

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Unreliable

Pros

At first seemed to work well with reminding patients via email and text. Extemely easy to use and I did like that I could download each appointment to my calender but stopped working 6 months ago.

Cons

Did not consistently send out appointment reminders to my patients or to me to sync my calender. When trying to contact docmein.com they responded once and didn't fix issue. Then never responded again.

Review Source: Capterra

Tania from Absolute Rehab Inc.

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2016

Great scheduling tool!

We love this scheduling tool! It's so easy to use. Our office has multiple providers and this allows us to divide the schedule for each provider. All of the functions (reminders, patient accessibility) make it a top choice for our office.

Review Source: Capterra

Winston from new step orthotic lab inc

Ease-of-use

Customer support

October 2015

BEST OF BEST

We looked for a couple of years for a positive solution to our scheduling nightmare. One day the appointment book would be in our lab, the next on someones desk as we walked through the maze of offices looking with the patient on hold. When we came across DOCMEIN the one thing we noticed was how simple it is to use, setup and even their email support for questions that most times were silly in nature. We also subscribe to the auto call back feature which calls our patients the day before their appointments to remind & confirm their appointments. We hope this program continues to evolve with new features.

Review Source: Capterra

Steve from GLHC

Ease-of-use

Customer support

September 2013

Great Online Appointment Book

I only wish there was an Android app to go with it, and that it could do billing as well.

Review Source: Capterra

Dorothy from Bloomsburg Psychological Center, LLC

Ease-of-use

Customer support

June 2013

Hard to believe such a great calendar is free!

Very, very highly recommend.

Pros

I did quite a bit of research when I first decided to begin using an electronic calendar for my psychology practice. DocMeIn far surpassed every other product that I looked at, even the ones that charged a fee for their services. But what really surprised me, was how responsive their customer service was when I needed help. Once my staff realized how simple it was to check their schedules from any computer or smart phone, there was no going back to our paper schedule book.

Cons

DocMeIn is a stand alone product and I do not believe it can be integrated into your billing program.

Review Source: Capterra

Displaying 1 - 6 of 6 reviews