Doodle vs Mend

Doodle has 1334 reviews and a rating of 4.61 / 5 stars vs Mend which has 474 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.61 / 5 (1334)
4.35 / 5 (474)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 4, 2022
September 25, 2022
Pros/Cons
  • Pros

  • I would think they could be making money with user fees off of this fantastic idea/platform, but no - it's free. It's quite simple and intuitive.
  • People however are another story...Doodle allows you to select times that will work for you and then everyone else gets to vote on what times will work for them - may the best time win.
  • Cons

  • A problem that I encountered is that everyone has a different calendar system and some do not use them at all. So, this could be a problem for reminding people when the meetings are.
  • There is very little that I don't like about this software. I might be able to come up with a small dislike if I think about it really hard, but really can't.
  • Pros

  • It's comforting to have this connection to your health care team.
  • Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.
  • Cons

  • It does not work well if the app is interrupted by an incoming call, you will have to log in and out. The voice function normally drops after being interrupted.
  • Consistent bugs when trying to schedule someone or issues with the service sending the client the wrong code or wrong date for apt.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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