EZ allows us to schedule 7 studios within three locations and is visually so simple use!

Simple and easy to use for our needs.

Pros

Visually it's super easy to determine what reservations we have, what's available, color code them so I know what is what.

Cons

It doesn't alert you if there's a double booking when putting in recurring reservations. So if I'm booking 6 months I have to click each week to double check I didn't overlap with another reservation.

Good software for basic scheduling needs. Not too fussy, though is sensitive to appoinment process.

Ability to view, track, and manipulate schedule online has been a huge help to our customers. It is also extremely helpful having the ability to quickly and easily update appointment statuses as they happen.

Pros

-Appointment Status drop-down selection -Appointment email reminders are extremely helpful -Screen navigation and view manipulation -Helpful export feature -Ability to select multiple instructors for a single appointment. Makes meetings schedules much easier.

Cons

-Buggy and easy to break. Once broke down the entire server because I accidentally put an end time to occur before the start time. Shut the whole site down. -Can't run any usable reports, such as amounts of time spent by different instructors for specified date range and appointment status. Currently must be counted manually. -Frequent loss of appointments. Disappears for no apparent reasons. Will be scheduled, shows on screen, then few days later or so, customer shows up with hand written appointment card. No appointment on schedule. -Updating customer info has no affect on any existing appointments scheduled for customer. Must update the client in the database, then go and find every occurring scheduled appointment for said customer and update manually. Previous software updated all appointment occurrences with one update.

Very Easy to Learn, and to use.

Appointments; tracking missing appointments, reminders. Ability to check our schedules any time or add to it any time.

Pros

It is easy to for tracking appointments, staff additions to schedule appointment notes. easy to build our own features and needs. We are a group practice in the behavioral health field.

Cons

A lot of room for repeated names and ID's. It use to have an ID letter& number that the system would develop. This feature was taken away, it causes a lot of repeated profiles with the same information

Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

Pros

Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

Cons

Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

I've had a few problems with this service, but most have been quickly solved by tech support.

Pros

It's quite easy to use for clients and subscriber. It's easy to change parameters, make exceptions, block out times, although there is a learning curve to familiarizing oneself with the software.

Cons

I've had some complaints from clients that they can't log in or can't cancel an existing appointment online. I'm not sure how to advise them.

We use the software in our service business and are very pleased with it.

It has helped us meet the scheduling needs of our renewals department.

Pros

Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.

Cons

Lacks some reports we would like to have. Other than this, we feel the reporting to be sufficient for the product. We use it daily and that is all that we feel needs any improvement.

Very useful!

We were able to have an online booking system for students that it's easy and fun. Also the ability to book events/classes with ease and less time consuming but with more efficiency.

Pros

Easy to navigate. Click and drag feature. Colour coding. Recurrence of events. User database. Report options.

Cons

Not having the ability to do external bookings choosing first the day and time for users who do not have access to the calendar.

I have used EZNET scheduler for five years in my small business - great customer support!

Serves our needs as a small business

Pros

EZNET scheduler is easy to use and offers a variety of options for reports needed for my business. The EZNET team is responsive and easy to work with.

Cons

I am happy with everything about this service. There is nothing they can do to improve the quality in my opinion. It serves our needs very well as is.

Great software. Highly recommend this.

This gives us a great overall picture of all appointments. Also we have records and acknowledgements of appointments.

Pros

Easy to use. Great technical support. Easily customized to my personal use. Have received a lot of positive response from clients.

Cons

The only con I would have it that the notifications do not automatically go to the receivers outlook calendar. Hoping this will be included soon.

Easy to use, great customer service

Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer.

Pros

The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well.

Cons

I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features.

Serves my purposes very well with only a few limitations

Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

Pros

I like that this software is cloud based and that any changes from any device are automatically updated.

Cons

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

I tested and compared eighteen different online schedulers. EZnet Scheduler was the right choice.

Pros

Ability to support a multiplicity of stations, ability for people to use it WITHOUT an account, ability to flag fields that are required/not required, map associated with each station, ability to embed HTML in another web site, pricing.

Cons

Requirement that time slots across stations share 'starting point' with office hours - makes it complicated when scheduling station using different task durations at different start times. Customer support not always responsive to support requests (sometimes get addressed right away, other times they seem ignored, so I just ask again until it 'takes'.)

Customer rep has been very helpful and responsive to questions.

Pros

The ease of use for the customer and for our internal staff is a must and you nailed what we need. We just renewed for another year.

Cons

On occasion there seems to be a glitch in sending an email to the customer, but I know recent upgrades to the system seem to have things on track again.

The calendar has many functions, but some things aren't as user friendly

organizing our bookings

Pros

Colour coding different bookings, and having multiple calendars. Also the number of custom fields is great

Cons

you can't link bookings happening on different dates, so booking multiple dates for the same person (and finding all their bookings) is difficult. Also the report feature is not user friendly

Great dispatch program

Pros

ease of customizing to your business needs. Easy to view at a glance. Price s very affordable. No updates to purchase. very simple to learn

Cons

No ios app for iPhone/ipad. System logs you out too quickly, I leave it open on my desk top and have to log back in numerous times each day.

This just works so good that we take it for granted.

It can be a challenge to do initial set up for a person like me with limited computer skills. The customer support is great is always very helpful though

Pros

It is very user friendly when it is all set up the way you want it. It never fails. updates are done with little or no down time.

I have been using EZNet scheduler for about 4 years now and it is just like it's name says---easy!

Pros

I like the reports, the ease of adding new customers to the database, the accessibility to the calendar from any device.

Cons

I would like to see the ability to produce reports that can filter out the customer name more effectively

After several years using the program, we're staying with it!

Pros

We like the fact that customers can schedule their own appointments, and the email and text reminders.

Cons

The lack of ability to customize the Printable Work Orders is frustrating. Changing the size of the font would be helpful too.

We use this software for our delivery trucks and it works great

Pros

ease of use, able to access from anywhere. The delivery trucks are able to access on their phones during the day.

I've used eznetscheduler in my business for 3 years. My client love the convenience.

Pros

Easy to use, great support, really helps fill my schedule, and clients love it. Approximately 60 percent of my clients schedule online with eznetscheduler. 40 percent schedule per telephone or in the office.

I have used this service for several years. I wouldn't be without it.

Pros

My clients are reminded in a timely manner. It saves me valuable time in preventing last minute cancellations or no-shows.

We used this for almost a year. It was very easy to use & i was able to train other easily.

Getting numbers to compare facilities or Sonographers work was great! Some times we needed to look back on a facility and see how many Ultrasounds we did and it was great keeping tracking.

Pros

I could pull reports for specific facilities we saw and get exact numbers and types of procedures done. I liked how easy is was to keep track of everyones work.

IT IS THE EASIEST SYSTEM I'VE EVER USED

EASE OF SCHEDULING AND GREAT REMINDERS

Pros

I LOVE THE SIMPLICITY OF THE SYSTEM. THE COLOR CODING IS A HUGE HELP WHEN SORTING PATIENTS TO THERAPISTS

Cons

I THINK PAYING FOR PHONE CALL REMINDERS SHOULD NOT BE AN EXTRA COST. I THINK IT SHOULD BE INCLUDED NOT MATTER WHAT PLAN.

Great software with flexibility to customize to our specific offices needs.

Simplicty of booking appointments and keeping track of stats.

Pros

The ability to customize service coding, color coding, and times. System allows us to have multiple calenders for doctor and therapists. Reports of services provided, missed or rescheduled appointments help our office keep accurate stats!

Cons

Would love to see this software as an app for our phones as we do a lot of events where the ease of booking appointments with an app would be helpful!

Used the scheduler to schedule blood draws for our Health Fair

Pros

That people can schedule themselves as well as internal scheduling. The daily appointment sheets were helpful as well. Technical support was only a call away and were always available.

Cons

Would like to be able to distinguish the self-scheduled appointments from the internal scheduled appointments.

Customer Service very helpful

Easy to use for various companies for all business sizes recommend to other companies webmaster to inform their clients, as well.

Pros

Usage the report as needed, easy to navigate and use daily or weekly. WE are able to add and remove just as easily.

Cons

Unable to Mass Email to all clients a feature that we so desire. Need to locate clients by general area and report with area code or city

User-friendly and Easy to Use

Our office needed an online scheduler without the billing or Electronic Medical Records functions. This is a very basic but fully functional product. We have been using this product for about two weeks and have found it to be very user-friendly. Set-up and customization was fairly straightforward and easy to accomplish. Creating a new appointment is easy. Searching for an existing appointment is a bit cumbersome, although it isn't a deal breaker. The reports function is very thorough and give the option to export to Excel, a CSV file or Word. I've called tech support on three occasions and have been pleased with the knowledge and response time.

Excellent Product / Great Customer Service

We piloted EZnet Scheduler at one location and quickly integrated company wide. The EZ Net support team has been available to assist or answer every question that has arisen. We do infusion therapy for patients with multiple sclerosis and are able to utilize EZ Net to project our drug ordering and staffing. We have recently implemented customized reports that pulls the data directly from the scheduling software and outputs directly into the report. Even our non-technical employees have no trouble scheduling with EZ Net Scheduler!

Ez Review Now

This is by far one of the best scheduling products that we use. I would recommend this product to anyone that has a small business.

Pros

Includes up to 25 users per subscription

Cons

Not the easiest software to use for most

Customizable to any scheduling requirement

The product is easy to use and has voice reminders for those who are not accessible to email or text for instant notification. They were able to provide me with customized reports and special statuses unique to our practice. Best Customer server with live people always available to help us.

One of the easiest system to use

Pros

Truly usable and straightforward user experience. Easy to learn and memorize. It's modern and cool UI

Cons

Not very big issues. Probably limitations such if data related to each customer has more flexibility, it was perfect.