FareHarbor vs ServiceTitan

FareHarbor has 972 reviews and a rating of 4.81 / 5 vs ServiceTitan which has 155 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.81 / 5 (972)

4.56 / 5 (155)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 20, 2020

September 17, 2020

Pros/Cons

  • Pros

  • I have used several other platforms and by far this is the best one. It is easy to use, the features are outstanding, and they had the best customer service ever hands down!

  • Very easy to use, quick and clear. Easy to open from a mobile app too and our customers seemed to like it too.

  • Cons

  • Commision rate is reasonable but could be a bit lower (as a small business)

  • The admin system could of been a bit more "sexy" and it would of been a perfect

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux