FareHarbor vs Versum

FareHarbor has 991 reviews and a rating of 4.81 / 5 vs Versum which has 159 reviews and a rating of 4.96 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.81 / 5 (991)

4.96 / 5 (159)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

April 22, 2021

February 28, 2021

Pros/Cons

  • Pros

  • Easy to use, team friendly, quick and efficient. The change over from our previous company was seamless and the support is incredible!

  • I have used several other platforms and by far this is the best one. It is easy to use, the features are outstanding, and they had the best customer service ever hands down!

  • Cons

  • Commision rate is reasonable but could be a bit lower (as a small business)

  • The admin system could of been a bit more "sexy" and it would of been a perfect

  • Pros

  • This software is incredible easy to use and I am so pleased with functionality. I recommend this to any Salon, and tech support is outstanding

  • I'm really impressed by the customized customer service, super fast and professional, no false promises, just simply straight forward and very easy to use !!

  • Cons

  • The templates for mailshots are great but limited so I would like to see a better variety of choice especially for the beauty, permanent make up and aesthetics industry.

  • I was disappointed with military time when we first started with the program. However, our customer support expert listens to our frustration and somehow made the change for us in the US.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos