About Fons

Fons is a cloud-based appointment scheduling solution designed for both independent practitioners and business owners. The solution is used by massage therapists, academic instructors, music teachers, life coaches, personal trainers, athletic coaches and more. Key features include online booking, auto-reminders, client management and payment processing.

Fons offers a group appointment feature that allows users to conduct a class for multiple people by inviting all of them at the same time. Users can also create monthly, weekly or daily recurring appointments with their clients.

Fons generates a profile for each client that captures their contact information, events and billing history. The solution lets independent users share booking links via text, ...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

66 Reviews of Fons

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(61)

61

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

August 2018

Ruth from Milder Musical Arts

Verified Reviewer

Company Size: 1 employee

Industry: Music

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Life... simplified

I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love. That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.

Pros

What I love most about fons is that my clients love it. It's easy and straightforward for them, and looks super professional. For me, Fons has given me so much more peace of mind. Happier clients=happier me.

Cons

I have run into a few bumps, but there's a great support team that will stick with you and help you figure everything out. Most of my minor problems come from me not being able to see what my clients see. When they run into problems, it's more difficult to resolve the issue.

Response from Fons

Replied September 2018

Hey Ruth, thanks for the review! So glad to have you as a part of our Fons family! Since, reading your review we have added some videos to our help center, so you can at least see what their signup and appointment scheduling & confirmation looks like. We are always looking to improve, so if you have anything in-particular you would like to see for your clients just let us know:) Also, have them reach out to us because they have the benefit of the same great support as you and if it something we think may be helpful to you from your clients we will pass it along to you as well.

November 2020

Allie from The Whole Voice

Company Size: 1 employee

Industry: Online Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Amazing software & even better customer service!

Fons is the best platform for ease of scheduling, invoicing, offering many pricing options & subscriptions, and CUSTOMER SERVICE! The Fons Family facebook group alone is worth its weight in gold. [SENSITIVE CONTENT HIDDEN] is an incredible, intelligent, heart centered [SENSITIVE CONTENT HIDDEN] who truly cares about the success of his customers. I’m thrilled to have found a software & support community that fits all of my needs (& more!!). Can’t recommend Fons enough!!

Pros

Fons is an awesome platform that’s super easy to use and fits my exact needs as a coach & consultant. I love the ease of client booking, options of subscriptions and packages, and the interface of the software. My clients all love it as well!

Cons

My phone calendar stopped syncing with the app (likely my phones issue and not the app). Other than that, it’s awesome!

Reasons for Switching to Fons

Acuity was great but a little complicated for my taste. It didn’t have the customer service I needed and is a typical non-human-relational company that doesn’t have anything special to it.

August 2019

Hannah from Diatonic Music

Company Size: 1 employee

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

Great Customer Service

My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.

Pros

I have had excellent customer service experiences with Fons. It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk!

Cons

This software is a bit complicated to use at times. It is hard to find how to do certain things, and there needs to be more direct options for certain actions. Sites like these should be laid out in the easiest manner for the simplest laymen to use. It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes.

Reasons for Switching to Fons

I made the switch because My Music Staff was extremely complicated to use and the method of payment transactions did not make sense.

Response from Fons

Replied August 2019

Hey there Hannah! Thank you so much for your review and this feedback. We want to make Fons as simple as possible to use for anyone, regardless of their comfort with using new technologies. Please let our team know if there are any particular areas you'd like to see improve or explained better. Fons is a powerful platform nestled into minimal design., and we make updates each week to try and improve the user experience. We are guided by our customers' needs and feedback. Thanks for sharing yours!

August 2019

Erin Mae from Erin Mae Music

Company Size: 1 employee

Industry: Music

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Fons is great

Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!

Pros

Makes scheduling appointments with clients SO MUCH easier

Cons

Can be a bit bulky to navigate at first, until you get used to the terminology they use to describe the various different services they offer.

Reasons for Choosing Fons

It brought payment and scheduling together in one simple platform, for a very affordable price. And it integrates very nicely into my existing website.

Response from Fons

Replied August 2019

Thank you so much for this review! We really appreciate your taking the time, and are so happy that you're enjoying Fons! Your comment about the learning curve is really valid, and an area we're constantly trying to improve. Thanks again for being a part of the Fons family, and let us know if you need anything else! Awesome.

July 2019

Tom from Curtain Call Music Lessons

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Fons for music instructors

The biggest part that i am solving is payments. With the auto pay function, I no longer have to keep hounding clients to pay their invoices!

Pros

My favorite part of this software is the accountability component. It makes the clients take that extra step to confirm appointments, making sure they remember.

Cons

The interface of the calendar is a little lacking and I cannot change the size of the calendar slots like in google calendar. Would also like to be able to drag and drop an appointment like in google calendar.

Reasons for Switching to Fons

The auto pay and package function. Plus, I wanted something a bit simpler.