Fons Software

FrontRunners 2020

About Fons

Fons helps small businesses grow by streamlining scheduling and billing, putting administrative tasks on autopilot. Get paid and schedule clients from any device. Fons offers prepaid packages, flat-rate subscriptions, and per-session-automated billing. Each account has individual and group session functionality and public booking links. Sign up now for your free demo and strategy session to see how Fons will accommodate your unique business and help you grow. Say goodbye to invoicing and making business easier for you and your clients. ...
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Streamline and automate your workflow.

Fons User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 87 reviews

User Profile

Rob

Verified reviewer

Company size: 1 employee

Industry: Music

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

I no longer dread billing my students.

I love teaching guitar, but I hate the tedious administrivia part of running your own business, and until recently the worst part was scheduling and billing my students. I tracked their lessons with pencil and paper, and used email to schedule and bill. Looking back on it, the whole process was incredibly inefficient and prone to miscommunication and mistakes. Now my calendar is synced with my students, and the billing happens behind the scenes. When I first signed up with Fons I think it had just opened for business, and I'd occasionally encounter bugs. Their customer service is AMAZING. Like, "how do you stay in business with this level of service?" amazing. Not only did they genuinely care if I had a problem, often things I reported got fixed within a few days. The app now feels solid and I recommend it without reservation.

Pros

Not spending six hours at the start of every month calculating and emailing invoices to each of my students.

Cons

A minor gripe: I'd like to have access to a record of each email Fons sends on my behalf.

Response from Fons

Thank you Rob! This is awesome! We are so happy you are with us at Fons and we appreciate you! :)

Replied March 2022

Adrienne

Verified reviewer

Company size: 1 employee

Industry: Music

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

I highly recommend automating your music teaching business with Fons

I was able to automate all my monthly tuition and recurring lesson packages quickly and with no problems at all. My prospective clients are able to book their initial consultation with me in just a few clicks, and then they are all set to be part of my studio when they are ready to schedule their lessons. It's made my studio administration so much more manageable! No more invoicing, and everything I need is in one place.

Pros

My favorite thing about Fons is that I am able to set up my studio schedule and billing once, and then concentrate on teaching. The automated recurring subscriptions and packages for lessons removed the need for invoicing, so I no longer have to chase down tuition, while at the same time, I can adjust billing easily when needed. It saves me a ton of time every month.

Cons

The only recommendation I have is to eventually allow for two-way calendar sync, but this is a minor concern.

Reasons for choosing Fons

Ultimately, I chose Fons because of its people. It's worth it knowing I have their whole team to assist me if I need it, and customer service is fast and always helpful. Plus, they have created a superior product.

Reasons for switching to Fons

I found Square to be more than I needed for running a sole proprietorship. The invoicing was more complex than I had time to master, and there were more options and services than I needed. Fons simplified everything for me without sacrificing any professionalism in how my business is presented. In fact, I feel even more professional because Fons is designed for businesses like mine.

Response from Fons

Thank you so much for sharing this Adrienne. Absolutely grateful to work with you.

Replied September 2021

Caleb

Verified reviewer

Company size: 2-10 employees

Industry: Fine Art

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Best business decision I have ever made

10/10 - amazing community, great customer service that will help you even when you just need to read something correctly (Thanks [SENSITIVE CONTENT] and [SENSITIVE CONTENT]!). It has boosted my SEO here locally and helped get my website in front of many more prospective students and parents. This is the best thing you can do for your teaching business hands down.

Pros

The online portal is great, the ability to put a booking link on my website increases my professionalism greatly. I love that once my clients are set up, Fons takes care of reminders, invoicing, and keeps an up to date calendar of my availability. The biggest part was the SEO boost

Cons

I wish there was a "client view button" right now I have a dummy account in my own name to see things as a client. Totally not a big deal at all.

Reasons for switching to Fons

Functionality

Response from Fons

Wow! This makes us all so happy to hear, and thank you so much for sharing your experience. We appreciate you, and are absolutely grateful to have you as a member of the Fons fam!

Replied March 2022

Hannah

Company size: 1 employee

Industry: Music

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2019

Great Customer Service

My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.

Pros

I have had excellent customer service experiences with Fons. It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk!

Cons

This software is a bit complicated to use at times. It is hard to find how to do certain things, and there needs to be more direct options for certain actions. Sites like these should be laid out in the easiest manner for the simplest laymen to use. It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes.

Reasons for switching to Fons

I made the switch because My Music Staff was extremely complicated to use and the method of payment transactions did not make sense.

Response from Fons

Hey there Hannah! Thank you so much for your review and this feedback. We want to make Fons as simple as possible to use for anyone, regardless of their comfort with using new technologies. Please let our team know if there are any particular areas you'd like to see improve or explained better. Fons is a powerful platform nestled into minimal design., and we make updates each week to try and improve the user experience. We are guided by our customers' needs and feedback. Thanks for sharing yours!

Replied August 2019

Brian

Company size: 1 employee

Industry: Performing Arts

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

"FonsMo Me"

It's the best scheduling and billing app I have yet to use, and nothing compares to the top notch customer service experience.

Pros

Ease of use for clients to book and pay, as well as the option to collect payments without tying said payments to specific appointments.

Cons

Very little to say I liked "least". One improvement I'd like to see is an ability to just charge a client a "high-ticket" amount and have flexibility to create unique deposit and payment plan arrangements or pay-as-you-can options that let them pay off the balance over time with whatever they need to pay devoid of specific appointments tied to specific payments. Also, scheduling dates and times for a workshop with multiple repeat dates is tedious and requires too much repetitive typing when I would rather just click "repeat weekly" for X number of weeks, etc.

Reasons for choosing Fons

Fons is better. Sick of paying a premium for a sub-par experience with the big companies. Also, I love being more unique than my competition.

Reasons for switching to Fons

Fons is SUPERIOR!

Response from Fons

We're proud to work with you Brian, and appreciate the amazing work you're doing! Thank you.

Replied September 2021

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