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> Reviews of Genbook. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Genbook is a good fit for you!

Source: https://www.softwareadvice.com/appointment-scheduling/genbook-profile/reviews

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Genbook Reviews

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[Overview](https://www.softwareadvice.com/appointment-scheduling/genbook-profile/)

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# Genbook Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(208)

4

(57)

3

(5)

2

(2)

1

(5)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.6

Functionality

4.5

* * *

### Pros

"Being more organized and holding well conducted appointments is a key step to flying higher."

"Kept client records for 13+ years, integrated with Square perfectly, easy to block off or add time to any given appointment or day, waitlist was incredibly easy for my clients to use, clients could easily manage their own appointments."

"Generally simple and easy to use."

### Cons

"I have a cancelation policy and someone canceled their apt today and I have no way to see who it is or where they moved the apt to."

"It is challenging to separate out notifications by employee, also challenging to navigate using 2 treatment rooms."

"there should also be a way to have the option to import just emails, or address, etc not everything all at once it takes me over an hour to delete all the unnecessary info to be able to send a mass email to clients."

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Genbook Reviews, Pros and Cons - 2026 Software Advice