Genbook vs GlossGenius

RATING:

4.7

(278)

Genbook has 278 reviews and a rating of 4.67 / 5 stars vs GlossGenius which has 54 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (278)
4.6 (54)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 15, 2023
February 1, 2024
Pros/Cons
  • Pros

  • They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.
  • I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.
  • Cons

  • There are very very occasional errs, People receive wrong time on their reminders.
  • This can be frustrating for the customer/patient and be a bad look for the owner.
Read all user reviews
  • Pros

  • I love that this company is positivity focused and sends inspirational quotes every time I book someone in person. Learning how to use it has been very simple.
  • All my clients love the reminders they get. It makes it so much easier for me instead of texting everyone and i love how it sends me my client notes before their appointments.
  • Cons

  • Have to enter them as retail but that messes with taxes come tax time. Could enter as a service but either way there’s no keep track of them and have to do it manually in notes.
  • They say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos