Genbook vs Loc8

Genbook has 261 reviews and a rating of 4.70 / 5 vs Loc8 which has 124 reviews and a rating of 3.73 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (261)

3.73 / 5 (124)

Ease-of-Use

5.0 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

3.5 / 5

Last Review Written

September 30, 2020

May 22, 2019

Pros/Cons

  • Pros

  • I absolutely love this site! It is so easy to use and my clients say that it is so nice to be able to navigate it easily!

  • Very easy to use I love it! I use it every day

  • Cons

  • they are good at listening to suggestions....but it would be great it they were implemented a bit sooner some times

  • Cons are that the software times out a lot. Therefore, if you are idle for a while you'll have to refresh in order to update or view appointments. Besides that the application is pretty solid.

  • Pros

  • Great customer service, fairly easy to use software

  • I like the drag and drop option. I like the colour code of statues, even though i feel like more colours should be added.

  • Cons

  • Reporting is easy to use and functional but can't produce comprehensive custom reporting.

  • The lack of ability to customize the Loc8 lite. I need to be able to adjust what info is sent to my clients vs tech team.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux