Genbook vs ServiceTrade

Genbook has 261 reviews and a rating of 4.70 / 5 vs ServiceTrade which has 251 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (261)

4.65 / 5 (251)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 30, 2020

October 30, 2020

Pros/Cons

  • Pros

  • I absolutely love this site! It is so easy to use and my clients say that it is so nice to be able to navigate it easily!

  • Very easy to use I love it! I use it every day

  • Cons

  • they are good at listening to suggestions....but it would be great it they were implemented a bit sooner some times

  • Cons are that the software times out a lot. Therefore, if you are idle for a while you'll have to refresh in order to update or view appointments. Besides that the application is pretty solid.

  • Pros

  • It is very easy to use and once the user understands how the software works, it is very fast to use.

  • Easy to use and the fact that the information can be easy download to Excel

  • Cons

  • This software is great, the only issue our techs have experienced is in areas with poor cell service.

  • Not really much, there has been some bugs here and there, but they are quick to act on them and update any issues.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux