Genbook vs Versum

Genbook has 261 reviews and a rating of 4.70 / 5 vs Versum which has 153 reviews and a rating of 4.95 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (261)

4.95 / 5 (153)

Ease-of-Use

5.0 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

September 30, 2020

September 14, 2020

Pros/Cons

  • Pros

  • I absolutely love this site! It is so easy to use and my clients say that it is so nice to be able to navigate it easily!

  • Very easy to use I love it! I use it every day

  • Cons

  • they are good at listening to suggestions....but it would be great it they were implemented a bit sooner some times

  • Cons are that the software times out a lot. Therefore, if you are idle for a while you'll have to refresh in order to update or view appointments. Besides that the application is pretty solid.

  • Pros

  • This software is incredible easy to use and I am so pleased with functionality. I recommend this to any Salon, and tech support is outstanding

  • I'm really impressed by the customized customer service, super fast and professional, no false promises, just simply straight forward and very easy to use !!

  • Cons

  • The templates for mailshots are great but limited so I would like to see a better variety of choice especially for the beauty, permanent make up and aesthetics industry.

  • I was disappointed with military time when we first started with the program. However, our customer support expert listens to our frustration and somehow made the change for us in the US.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux