GlossGenius

RATING:

4.68

(47)

About GlossGenius

Ready to stand out? Give your business the ultimate glow-up with GlossGenius. The only smart, stylish booking app made to help beauty and wellness pros shine, GlossGenius is the industry’s #1 all-in-one solution. It’s built from the ground up to help you grow and glow with a 90% rebooking rate, 30% growth and 6 hours of time savings each week. With a gorgeous custom (and free) website, stylish card readers, the fastest, smoothest booking experience, text and email marketing, card on file feature, seamless client reminders, and oh-so-much-more, GlossGenius helps you make more and stress less. All for just $24 per month for unlimited employees, and with no sneaky fees. See why tens of thousands of pros are switching to GlossGenius. Work smart and look great doing it...

GlossGenius Pricing

2-week free trial. Then, only $24 per month for individual pros OR TEAMS. Lowest transaction fee at a flat 2.6% (no hidden fees!) and free same-business-day transfers.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Available

Custom Website
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GlossGenius Reviews

Overall Rating

4.68

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 47 reviews

Fadel

Verified reviewer

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2023

The most important and powerful tool to support emerging projects

By using this tool, we can carry out professional business management through an easy-to-use application with multiple features and wonderful tasks that will play a key role in the success of any special project, the most important of which are professional and practical marketing tools and in very easy ways from a technical point of view, so there is no need to worry about mastering work on it.

Pros

One flat fee plan at $24 per month for all features, regardless of team size.The ability to manage everything from an application on the private phone, easy to use, and from anywhere, you can keep the administration as if you are at the head of the work team.Synchronize your calendar directly with the calendar on your phone so that you can see personal data mixed with personal appointments.The ability to store notes about customers and access the history of previous payments, in addition to the great feature that they offer, which is that you can add customers that you have stored in your phone's address book and book them.Ease of managing and supporting the basic inventory, storing the product with the price and description, and issuing reports periodically regarding everything related to inventory management.The possibility of obtaining very detailed analyzes and reports for the total commercial activity.It supports email and SMS marketing campaigns, in addition to a great feature for me, which is the segmentation that allows you to filter the group of people you want to target with your marketing campaign.

Cons

Despite the many features in this program and the easy and beautiful interface, it lacks significantly flexibility and has some complications. I also noticed that the technical support regarding helping to manage the team is somewhat weak.Other than that, I do not see anything wrong with this tool, as it has provided me with most of my needs in a wonderful way.

Malary

Company size: 1 employee

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2022

Gloss is the BEST out there!

I’ve been using this app for two years and don’t know how I ever got along without it. It has streamlined my business and makes booking and checking out clients so easy! It also helps me with the analytics of my business which is a game changer! I love Gloss and wish I had started it sooner!

Pros

I love Gloss for so many reasons, but mostly because it has changed my whole business for the better! I love the organization and the smooth booking process from start to finish!

Cons

Everything is amazing! Nothing really to complain about

Reasons for choosing GlossGenius

This is more streamlined to the beauty industry and had more features I can use.

Reasons for switching to GlossGenius

My other checkout software was useless compared to this one, I always had outrageous random fees, and it was not worth anything.

Response from GlossGenius

Hi Malary! We're so happy that GlossGenius was able to change your business for the better! We also love to hear that our analytics are doing their job! Excited to hear about more of your success in the future!

Replied March 2022

zachery

Company size: 1 employee

Industry: Cosmetics

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

April 2021

company who does not care what you have to say

the only things they care about is money...they only make new features or new things that only provide them wiht more money in their pocket.. they do not take your suggestions for impairments and new features unless they can make a lot of money with it.. if you want a company that will no longer just add features that simply help you out this is not the company for you.

Pros

I am so upset with company i am not even going to tell you all the things it can do lets skip right down what their failures in the con section

Cons

3 plus years using this app and they just don't care about you.. they say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments. unless you want move apts clients book all day and night long to a spot that best favors your schedule so you can maximize your day and profit. the person if you can reach them does not care she does not inform the people who do matter what you need the app to do.. I want to make it so thta clients can only book a all over color at 10am,12pm,2pm,4pm... why becuase my all over colors are are 2 hours long and i can get the most out of my this way.. instead pepole book at 1030.. now i have to move you to either 10 or 12... now i get a call of why did i do that i would rather have 1030... well if they di dnot even know that 1030 was an option then i would not even have this discussion. I can even explain to them how to do it.. I was one of the first 1 or 2 people to use them and spoke with developers on what features to add and they did within one day or two... now after 3 years of telling who ever this is that responds to message... the feature is still not done...

Reasons for choosing GlossGenius

i used them for the past 3 years.. options where limited.. and now they are not

Josh

Company size: 2-10 employees

Industry: Cosmetics

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

GlossGenius is Gold

This makes managing my schedule so much easier. It’s a simple interface that is easy to edit and update when needed. I love that I can set my availability and clients can book online. This hands off scheduling. capability is awesome. i love getting notifications that someone has booked online and it didn’t require me to do anything at that moment! It’s nice to have all my clients info gathered in one place. It’s also great that it’s with my calendar so that I can easily set appointments on my own or contact clients if I need to get ahold of them. This is a great setup for my salon as I’m sure it would be great for most salons and spas everywhere.

Pros

This makes managing my schedule so much easier. It’s a simple interface that is easy to edit and update when needed. I love that I can set my availability and clients can book online.

Cons

There isn’t result anything that I don’t like about this software. But if I had to say I liked something the least, it would be that I’d want to incorporate my own payment processor into the system so I could maybe shop around and get a better rate.

Reasons for choosing GlossGenius

I liked the overall look of the software/app and it had all of the features that I wanted for a price i that was reasonable and fair.

Reasons for switching to GlossGenius

Wanted something that was a little more client friendly and easier to manage my availability.

Response from GlossGenius

Hi Josh! We are so happy you are enjoying the platform. We genuinely value each professional's feedback, and I've passed yours directly to our team. Though I can't promise that this change will be available soonest, we do expand GlossGenius directly with feedback like this from wonderful beauty professionals such as yourself! :)

Replied November 2022

Jen

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2022

Look no further

Over all it has been absolutely amazing. The transition was super easy and customer support helped with anything I needed. I love that every main function a business could need is included in the price.

Pros

SMS reminders included, next day payout, customizable website, multimember calendar, confirmation texts for clients, absolutely the best customer support, amazing pos system

Cons

Would love a waiting list and if the calendar would stay open for all employees. Slight hassle to remember to check everyone’s calendar when it’s defaulted to whoever is logged on. Deposits would definitely be a great thing to have. Also, when booking clients during the same time, some times one of the appointments gets hidden behind another one.

Reasons for choosing GlossGenius

Clients loved the ease of Glossgenius. They didn’t have to download anything

Reasons for switching to GlossGenius

(Price) I was being charged for every little thing such as texting clients reminders or appointment confirmation. (Unreliable) the system would not always text clients even if I paid extra for texts The system would some times crash and delete appointments Getting payments took almost a week to actually deposit into my account Customer support was mediocre to say the least.

Response from GlossGenius

Hi Jen! Thank you so much for your review and for sharing your feedback with us. You can reach out to our support team at support@glossgenius.com we would love the opportunity to share with you a few ways other professionals have accomplished this. Thank you again for your feedback! :)

Replied March 2022

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