Goldie

RATING:

4.8

(905)

About Goldie

Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits and process payments with just your phone, view business reports, send marketing messages, keep client notes and appointment history, etc. Goldie syncs with your Google & Apple calendars, keeping all your schedule in one app. Light & Dark versions are available. Goldie is trusted by over 100.000 beauty and fitness professionals: hair stylists, nail salons, barbers, lash artists, makeup artists, tattoo artists, fitness trainers, massage therapists/spas, etc. What you'll get with Goldie: • Fast and easy appointment scheduling. • Reminder messages...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Goldie Pricing

There are 3 plans: Starter - Free; Pro - $19.99/month; Team - $19.99/month + $10/additional staff account/month

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Available

Appointment scheduling. Manage your schedule and keep your business organized with a single app.  Easily sync with other calendars (such as Apple/Google) to manage all of your commitments. Optimize your time and make the most of every day with Goldie.
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Goldie Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Goldie

1 - 5 of 905 Reviews

Alexis

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Cons and Pros of Appointfix

User Profile

Daniel

Verified reviewer

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

I reduced no-shows!!

I had no issues with the app. The support team is awesome. They called me and they answered all my questions.

PROS

I love that I can use the app on multiple devices and the messages are sending automatically on the Ultimate plan. I like so much that I can add as many message templates as I want and they are fully customizable. Because of the reminders, I reduced no-shows by 90%. Thank you, Appointfix!:)

CONS

I don't have any cons with this app. As I said, it's the best app.

Vendor Response

Thank you for your feedback Daniel!

Replied September 2019

Pam

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Goldie is just what I needed.

So far, my experience exceeds my expectations for a on line scheduler with automatic reminders. My clients were able to access and book appointments with ease.

PROS

I liked many of the features for creating text messages and the services that I provide. I was able to set up my business in minutes.

CONS

I would like to have the ability to upload a larger photo for the landing page.

Reasons for switching to Goldie

The previous system was no longer sending out any text reminders and there was no way to communicate with them.

RILEY

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed March 2024

NEW USER FOR CLIENT SCHEDULING

I AM VERY HAPPY, A BITOF A LEARNING CURVE. I HAVE WARNED MY CLIENTS THAT I NEED TO WORK OUT SOME OF MY KINKS AS FAR AS TRAVEL TIMES AND LOCATIONS SINCE MY APPOINTMENTS DON'T ALL AHPPEN AT THE SAME LOCATION.

PROS

I WAS SPENDING HOURS TRYING TO SCHEDULING MY CLIENTS FOR MY FULL TIME PICKLEBALL COACHING BUSINESS. I WAS MISSING CLIENTS AND OVER SCHEDULING AT TIMES. THIS HAS BEEN HELPFUL TO SEND OUT TO THEM AND THEY CAN BOOK WHAT THEY NEED.

CONS

I OFTEN HAVE MULTIP0LE CLIENTS IN ONE SESSION AND THE FUNCTIONALITY DOESNT FIT TOO WELL FOR MORE THAN ONE CLIENT AT A TIME.

Nyomi

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2020

Unimpressed

I have asked for a different support member, As I am not impressed with [SENSITIVE CONTENT HIDDEN] and his actions to remove payment details of his own accord. I am yet to have ANY help with ANY of the problems which need to be sorted. I thought I liked Appointfix and its ease of use. However right as we speak, we are testing other applications.

PROS

I liked how user friendly Appointfix was. I liked how it prompted the address, while filling in (a feature which has since been removed), the support team were helpful (yet did put in place what they said they were working on, being an address tab under a customer details ) The messages were sent from number and I could approve the messages.

CONS

The support team, well just [SENSITIVE CONTENT HIDDEN], who is condescending when I asked to have the text messages go back to the premium service with myself approving them. Questioning the tablets I use are able to send text, pointing out they are automated and I can change the out going message. The fact from 1st Nov 2020 we have send 176 text messages and being told we have used all 500 aloud text. This maybe due to a fault of the system sending 3 reminders to one client. Whcih we have had multiple reports from clients. Again a fault I have brought up with [SENSITIVE CONTENT HIDDEN] and support team, yet to receive a reply along with attached photo. Good customer service

Reason for choosing Goldie

Was a helpful, user-friendly system. I still like it however you need to sort out somethings. Like sending multiple messages and tell members to pay for more.

Reasons for switching to Goldie

I thought at the time Appointfix was on point, I was mistaken. I used the basic (free trial) and was impressed, I then upgraded to premium subscription, still impressed. Then as my business continues to grow, I upgraded my Subscription to Platinum and wasn't happy I couldn't send text messages from my number, didn't like the changes to the maps app. And really don't like the support team lack of help.