About GoReminders


GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-shows and missed appointments.

The system features tools like customizable reminder texts, automatic calendar sync, recurring appointments and scheduling. The software can be operated from a desktop or any Android or iOS device. Clients can request new appointments by filling out a form online, which then adds the appointment to the calendar of the business owner. Businesses can even specify the intervals at which they want appointments to recur. For better communication between client and business owners, Go Reminders provides multilingual messages that are triggered to keep clients updated about the upcoming appointment.

GoReminders helps ensure that clients respond to reminders and confirm the date and time of the appointment. Customers can reply with a “C” to “confirm” or reply with an “R”, which stands for “reschedule”. The responses are automatically updated in the system’s calendar. All appointments made on GoReminders calendar can be synchronized with Google Calendar, Outlook and iCal. 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

14 Reviews of GoReminders

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-14 of 14 reviews

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July 2018

Linda from The Happy Dragon Thrift Shop

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Pros

We use GoReminders to remind about 50 volunteers a week of their scheduled shifts at our nonprofit thrift shop, and it has eliminated our problem with no-shows which led to our inability to open the store for our customers. GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders. All of the volunteers have expressed their thanks for this notification (we chose 2 days before) so they don't miss their shifts and can find a sub if needed.

Cons

I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Response from GoReminders of GoReminders

Replied December 2018

Hello Linda, Thank you for the superb review of GoReminders! We are glad that GoReminders has been efficient for your Thrift Shop :)

July 2018

Linda from Curves of Missoula

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great product for the cost! Makes life so much easier and customer service is excellent .

Pros

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Cons

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Response from GoReminders of GoReminders

Replied December 2018

Hello Linda, Thank you for the wonderful review of GoReminders. We are pleased that GoReminders is working flawlessly for your company. Any Feedback is greatly appreciated as our main focus is to constantly improve :)

July 2018

Leanne E. from Champion Educational Services, LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

July 2018

Great product. So far, the best SMS Texting system I've found for my business.

Pros

I like that I can have my clients reminded about appointments at 2 different pre-appointment times. We use 4 days ahead of time and 2 hours ahead of time. I like the point-and-click calendar and time scroll settings.

Cons

I don't like the fact that I can't have the same reminder sent to more than one person at a time. For example, I have a client who's parents are divorced, but they both need to be sent reminders; so, I have to set up 2 separate reminders for the same client.

Response from GoReminders of GoReminders

Replied December 2018

Hello Leanne, Thank you for your amazing review of GoReminders. We are happy that GoReminders is working wonders for your business. We appreciate your feedback, and are always working on making GoReminders more practical.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Startup was a little tricky, but great performance since then!

Pros

GoReminders has been great for us! We waste a lot of time when people no-show for their appointments, especially when we have to bring in specialized staff to run the appointments. This was the first automated reminder tool that we sought out and tried and we are very pleased. We really do think this has helped us with time management.

Cons

As with any automated system, you don't have the ability to actually talk with the client. This can be difficult when the client wants to ask a question in advance of the appointment, but it's something that you need to be okay with. There were a couple minor hiccups setting up the reminders, but we have had no issues since then.

Response from GoReminders of GoReminders

Replied December 2018

Thank you for the lovely review of GoReminders. We are pleased that it helped with time management and reducing no-shows. To have a conversation with clients before an appointment, we suggest setting your reminders to send two or three days beforehand. When the client replies you'll receive a notification and you can reply accordingly. Hope this is of help :)

January 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2018

GoReminders is a reasonably priced software. It's ease of functions allows you to schedule reminders

The only downside is that it costs money but it is definitely worth it!

Pros

This software was really easy to use. We used GoReminders for our appointments at work. We had no trouble with figuring out how to use it. It allows you to have the application on your phone making it easy to access. This software is affordable and great. Highly recommend to anyone or company.

Response from GoReminders of GoReminders

Replied December 2018

Hi! Thank you for your review of GoReminders. We appreciate you taking the time out of your day to write us a review. We're delighted that GoReminders has been a good match for your company. :)

November 2018

Judy from Heritage Baptist Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2018

New User for Church Needs

We frequently schedule 4 months out and then send the schedules to the volunteers who don't always put things on their personal calendars. Now I have a way to gently remind them as the date they are needed gets closer.

Pros

I researched quite a few reminder programs, free and for pay. I chose GoReminders because it gave me the ability to have data and messages stored for repeat use. I like being able to have several messages saved for used since, as a church, we have needs to remind volunteers of different roles that they have within the church. We send reminders for Wednesday Supper serving teams reminders, Van driver volunteers, Administrative council reminders et.

Cons

For a small church as ours, it is a bit expensive. I would have like to see a more tiered pricing option.

Response from GoReminders of GoReminders

Replied December 2018

Hello Judy, thank you for the wonderful review about GoReminders. We are delighted that you found GoReminders' template features useful. Did you know that you can have GoReminders appointments show up in your regular calendar? iPhone & iPad calendar, Google Calendar, iCal, Outlook and more. To do so, go to Settings > Calendar in your GoReminders account. If you're using Google Calendar the appointments will show up immediately; other calendar systems take some time to show updated appointments. Hope this helps you get the most out of GoReminders :)

January 2019

Miriam from DDEC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Good appt reminder program for small business

This program has reduced our no-show rate and has decreased the laborious task of calling customers to remind them of their appointment

Pros

I like being able to customize the message sent out to customers, customize when I want them to get their reminder text and that they can text back a cancel/confirm response.

Cons

I wish there was an easy way to import names/numbers from a database

Response from GoReminders of GoReminders

Replied January 2019

Hi Miriam, thanks for your review! We have an import feature and I'll reach out to you with more information!

June 2018

Teri from TLC Nutrition Consulting

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Huge timesaver

I'm no longer spending hours making reminder calls or sending texts to my clients to confirm their appointments.

Pros

It's easy to use and has decreased my No Shows significantly. The Customer service has been fantastic and quick to respond to any questions.

Cons

I've only had a positive experience Since I have used their software. I do not have anything negative to share.

Response from GoReminders of GoReminders

Replied December 2018

Hello Teri, thank you for your wonderful review of GoReminders. We're delighted that GoReminders has been a good fit for your company. :)

March 2018

Brittany from Wallin Surfboards

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

excellent way to remind your customers of appointments

Pros

we use this system to remind our customers of appointments we've made to discuss their insurance needs.

Cons

occasionally my staff will input information incorrectly and i will think that the reminder has gone out and nothing goes, but it is more of a user error!

Response from GoReminders of GoReminders

Replied December 2018

Hello Brittany, thank you for your review of GoReminders. We are happy that GoReminders is working well for you :)

July 2018

Pamela from Comer Family Dentistry

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great program. Saves us time and effort from making daily phone calls to confirm appointments.

Pros

I like that it stores the patient's name and phone number. That makes it easier, quicker, and more accurate for future appointment reminders that need to be sent.

Cons

I wish there was a way to search by patient name without knowing the date of their appointment. There are times when I need to see if a reminder has been sent, but I don't want to take the time to look for the appointment date in my company database.

Response from GoReminders of GoReminders

Replied November 2018

Hello Pamela, Thank you for the wonderful review about GoReminders. We are glad that GoReminders is working wonders for your appointments. Any feedback is good feedback, we are always working on making GoReminders more practical.

October 2018

bianca from valpak

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2018

An approachable appointment-setting platform

I think GoReminder offers a simple solution for a very common problem. I'm sure it will make some necessary technical improvements over time.

Pros

I like that this platform is very client-based. I think unlike some others that are solely focused on the small business side, this program has great client outreach features. It also offers relatively simple platform to navigate.

Cons

While mobile friendly, I think you lose some of the benefits of the platform in mobile format. Displays are sometimes inconsistent between devices (various iphones, androids, etc)

Response from GoReminders of GoReminders

Replied December 2018

Hello Bianca, thank you for reviewing GoReminders, we are glad that it is a good fit for you. We are always working on improving GoReminders, and always appreciate feedback :)

January 2019

Jackie from ACHIEVE TEST PREP

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2019

Amazing

Great!

Pros

Keeps me organized and up to date with whatever I need.

Cons

Super confusing at first. But once you play with the software or ready the instructions. It works well.

Response from GoReminders of GoReminders

Replied January 2019

Hi Jackie, thanks for your reply!

December 2016

Madhuri from Antal International Network

Review Source: Capterra


Ease-of-use

5.0

Value for money